Rated 4.0 out of 5 by 49
Rated 5.0 out of 5.0 by GBBC heat issue first night - fixed for the second night
Day one, entered room and it was cold. I increased the heat and unpacked. I left and when i returned it still was not warm. It was at this time I noticed a stain on the bed spread. I informed the front desk and they offered to move me to another room. I was all unpacked and did not want the inconvenience. The next day everything was fixed, I just wished the hear issue could have been addressed the first night.
January 21, 2013
Rated 1.0 out of 5.0 by nvragn Needs renovation
Dog barking most of the night from the room accross the hall. Was told they paid extra to have the Dog.
Smokers in the next room which was a non smoking room.
Was told they will be paying extra.
Breakfast at this full service hotel did not include anything hot, no eggs, no sausage. The less costly Holiday Inn express have a much better breakfast. Oh, the coffee was hot, but was by far the worst cup of coffee I've had in a long time. The pool was nice for kids but that would be the only reason to ever stay there.
January 18, 2013
Rated 5.0 out of 5.0 by ChicagolandTraveler Great place to rest
Myself and a few friends went skiing at Granite Peak and stayed here. It was our first experience with this Holiday Inn and will certainly not be our last. The first night we did not get in till midnight and the staff member was quick to meet us at the desk. Got to our room and was nicely suprised to see such a large room. When I went to take a shower, I turned on the light in the bathroom and was greeted by a TV on the wall. Woah! Soft beds put us all quickly to sleep. Breakfast in the morning was wonderful in the restaurant.
January 17, 2013
Rated 3.0 out of 5.0 by mmhr Rude Staff
We were there for a family Christmas gathering. The front desk staff told us we could move some chairs around so we could all visit for a while near the lobby. After moving some furniture around the maintenance person came over and yelled at us telling us to put the furniture back the way it was. Also after we explained to him that the front desk staff told us it was ok to do that the maintenance person proceeded to talk bad about the front desk staff. Very unprofessional. Also he made us feel very uncomfortable.
January 4, 2013
Rated 5.0 out of 5.0 by Takidez Great lounge and restaurant
Although this was an excellent hotel with a great restaurant, I will book my next trip at another facility. At the entrance there is a sign proclaiming no firearms allowed. Since law abiding citizens will heed this proclamation the sign is an open invitation to the criminal element in our society to take advantage of travelers who are carrying cash and unfamiliar with their surroundings.
I recommend finding a hotel which does not advertise their bias against people who legally carry a firearm.
December 24, 2012
Rated 5.0 out of 5.0 by Jetta Great nights sleep
A great place to stay in an easily accessible location. Facility is basically new along with all of the ammenities. Definately on my list of places to return to.
December 20, 2012
Rated 4.0 out of 5.0 by Logsplitter Sleeper bed not good.
Everything was good except the couch bed was so uncomfortable that my son could not sleep. He got up after a couple hours and went to the desk to get a rol-away. They charged us $10 extra for the roll-away.
November 29, 2012
Rated 5.0 out of 5.0 by JanGSupermedia Great Staff & Location
I have been staying here for the past eight years as a business traveler. Very accommodating and friendly staff. Restaurant and bar staff make you feel at home.
October 19, 2012
Rated 5.0 out of 5.0 by Hanowill Friendly, top notch staff. Convenient location.
Cindy, Jake and Deb are always outstanding to work with. Thank you for making every stay as comfortable as possible.
October 14, 2012
Rated 3.0 out of 5.0 by Budsis Nice hotel, teribble pillows
We stay at Holiday Inn properties most of the time when we travel. The hotels are always dependable. One promo they advertise is their pillow menu, how wonderful they are, you have a choice of soft, medium and firm. The pillows we had for our recent stay were terrible. They were all old, lumpy, and had a odd, dirty smell. I asked for extra pillows and they were all the same. I wished I would have brought a pillow from home.
My suggestion to this Holiday Inn is to invest in new pillows. We all know pillows only last so long, and the pillows in our room were long past needing replacement.
October 9, 2012
Rated 5.0 out of 5.0 by jonesd3633 Beyond Satisfied
Excellent group of employees. Everyone was very friendly and accomodating. Especially enjoyed the hotel and restaurant area. They know how to take care of their customers. I would recommend this hotel anytime.
October 8, 2012