Rated 4.5 out of 5 by 44
Rated 2.0 out of 5.0 by mojo49 Nice place, but....
There was a live roach in the room crawling around like he owned the place right by the coffee maker. Real turnoff because everything else was OK.
November 27, 2013
Rated 5.0 out of 5.0 by mannino20 Great place to stay
My youth group and I had a great stay. The indoor pool and hot tub were a hit. The only Con is this hotel needs to offer continental breakfast.
November 26, 2013
Rated 5.0 out of 5.0 by platinum1960 Nice Surprise!! :-)
I have not stayed at Holiday Inn in years, but I have to say that I was amazed at how clean, modern, and well run this hotel was. The room was great - the bed was wonderfully comfy, and everything was SO CLEAN!! :-) I will definitely stay at this Holiday Inn again when I go to Austin. 5 out of 5 stars, in my opinion.
November 19, 2013
Rated 5.0 out of 5.0 by firemanks response to request
I had to add extra days to my stay. I requested the front desk to allow me to stay in the same room. The young lady at the front desk made me change rooms so I registered a complaint and the hotel corrected the mistake so the next day I was allowed to stay in my same room. The staff was very professional and concerned that my stay be comfortable. They checked on me several times to make sure things were going well. I also got a followup call a week after my stay checking on me. That is going far above taking care of the customer. 5 Stars for Holiday Inn in Round Rock, Texas....Ken
November 16, 2013
Rated 4.0 out of 5.0 by MomOfTwins22222 Great but...
Great place for the price. Only complaint. We needed a lamp fixed and called as soon as we arrived in room. We left for a few hours and returned to find it had not been fixed. When we called on it again we found they had no idea what we were calling for. They sent someone in to replace the lamp within a few min after the second call.
November 5, 2013
Rated 5.0 out of 5.0 by Tr87avler Friendly and helpful staff
The facility is always clean and well kept. I stay here whenever I visit Round Rock. The only meals I had in the restaurant during my stay were breakfast but the food was fresh and tasty and the servers professional.
October 31, 2013
Rated 5.0 out of 5.0 by VictorP74 Round Rock Austin- Good stay
Overall, I enjoyed staying here, although I was surprised to find out that a continental breakfast wasn't an option nor included in the room price. I am accustomed to having this as an amenity.
October 24, 2013
Rated 5.0 out of 5.0 by MisJewels Very Impressed!
From the moment we arrived at the hotel, the staff made us feel welcome. They moved up our check in time (by 3 hours), gave us complementary refreshments and complimentary breakfast (eggs, bacon, toast, potatoes, and drink) for our entire stay. The room was clean and very modern. The toiletries were from Bath and Body Works. Everything about the room was comfortable. I prefer more firm pillows so that was the only downside to this stay (not hotel's fault, I should have asked for more firm pillows. I blame my laziness for this). The location was very close to a wedding venue we had to attend. There's a CVS close by and lots of restaurants to appeal to every taste. Overall, this hotel, the staff, and its location was excellent! If I'm ever in this area again, I would definitely stay here!
October 17, 2013