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Rated 4.3 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Very nice, new location Well located, easy to find, very quick check-in, very nice room, lovely large lobby. Breakfast included in rate plan was ok - very generous eggs, potatoes, bacon/sausage, etc. Would stay there again. July 27, 2013
Rated 5.0 out of 5.0 by Great Experience Only stayed for a Saturday night while in town for a wedding. Upon entering the hotel we were greeted by outgoing personnel. The hotel lobby has a great eye appeal as well as our room. The bed was exceptionally comfortable and we experienced no noise from our neighbors or anyone within the hallways. We came back to the hotel late and had a drink at the bar which was stocked with a variety of beverages. Overall, our visit was outstanding. July 26, 2013
Rated 5.0 out of 5.0 by Second Stay This is my choice hotel to stay at when I am in the Austin area. It is close enough to drive to local "attractions" yet still escape from the Austin nightlife. July 26, 2013
Rated 1.0 out of 5.0 by Hot Room and Helpless Staff First let me preface by saying that I am a Platinum member and stay at A LOT of IHG properties. As I arrived, I was somewhat greeted by the desk clerk who appeared a little annoyed that I was needing to check in. At no time did this individual make an effort to make me feel welcome. He handed me the invoice and told me initial and sign and then gave me the key and said, "the elevator is right over there". That was it, no Thank You, Have a good night, nothing. In addition, he never even acknowledged my Platinum status. Normally, most IHG properties offer incentives to their Platinum guests, which this hotel does, however I had to ask about it. After that, I went to dinner. When I arrived back at the hotel and entered into my room, I noticed that it was very hot and had a mildew odor. I decided to turn on the A/C and go down stairs to give my room/sauna time to cool off. After 30 minutes, I went back up, thinking that this was more than enough time to cool the room off, and discovered that the temperature had barely changed. I changed the speed on the A/C unit from High to Low, Low to High and found that the speeds were the same.......VERY low! I contacted the front desk clerk to notify her to see what could be done and was told that they were sold out so I could not change rooms but they would call other hotels nearby to see if they had vacancies. REALLY? Of course, it was nearly midnight and I really didn't feel like packing up all of my stuff and driving to another hotel. I called her back and asked her to leave a note for the GM to call me tomorrow and she very abrubptly said, "I have already done that", and then hung up on me without asking for my contact number. HORRIBLE! So.......for you professional travelers, here is my take-a-way. If you like to sweat while sleeping and be treated with complete disregard, then this is the hotel for you. July 25, 2013
Rated 5.0 out of 5.0 by Quality time at affordable rates What a great, quiet, comfortable place! From the very friendly, competent staff, to the extremely comfortable rooms, this place makes business travel less of a burden and more of a pleasant experience. Loved the perks for IHG Rewards members, and the in room fridge and microwave made a snack possible, instead of a huge heavy meal. Great access from the highway, and close to lots of restaurants of all different price points. Definitely a good property to put on your stay list. June 25, 2013
Rated 4.0 out of 5.0 by Very comfortable The hotel is only a few years old, so it is nice and clean and looks good. It not a luxurious hotel, but for the money, it's great! We especially liked the server we had for 4 days in the restaurant and the bartender in the lounge. They were both very nice and accommodating. The hotel manager even stopped by on the day of our departure, while we were having breakfast, and thanked us for staying. Overall, a very good experience. May 23, 2013
Rated 4.0 out of 5.0 by Great location for us. Has been years since we stayed in a Holiday Inn location. It was a very nice reminder from years past. Two concerns: Very nice to have a restaurant in the hotel which we utilized. However there were items on the menu that the restaurant was not able to to provide. Also, each time we entered the main level there was a bad odor in the lobby. Given these concerns, however, we are considering staying at this location again very soon. May 20, 2013
Rated 5.0 out of 5.0 by Housekeeping with integrity My wife and I left some valuables in our room worth close to $500, and the housekeeper turned them in to the front desk. This is the first time we actually got our stuff back once leaving a hotel room with valuables left behind. Thank you May 17, 2013
Rated 4.0 out of 5.0 by Better than expected, Loved staff I've stayed at Holiday Inn for one week during a business trip. I read a couple of impressions before booking and I was not disapointed: the hotel is new, clean, confortable beds, silent place, close to interesting restaurants. In addition, I want to thank Jamyilah from the front who was so kind that made my stay even better. April 19, 2013
Rated 5.0 out of 5.0 by Great Stay My wife and I enjoyed staying here. The staff went out of their way to accommodate us, the room was clean and comfortable, and the hotel was situated where we wanted it. April 3, 2013
Rated 2.0 out of 5.0 by Food I booked this hotel stay on your website and specifically indicated I wanted a package that included breakfast. On check in, I was told the package did not include breakfast....What a disappointment. We did have breakfast at your restaurant. The service was slow and the bill including tip was over $25, not a good value. I was hoping for a property with a self-serve breakfast buffet. A disappointed guest. March 7, 2013
Rated 5.0 out of 5.0 by A Great Hotel! Our Best Holiday Inn Stay. (Athletes Room) We all had great stay. The Rooms are very clean and have comfortable Beds! The Service is Top Notch. Mike,Dana and William very friendly and courteous! Tito (Bartender&Waiter) was prompt and friendly,we enjoyed our time hanging with Tito. Food was great,Salad And Chicken Sandwich Fresh and delicious. The Indoor Pool and Hot Tub was Relaxing and a lot fun,was open until 11pm,HOW COOL IS THAT. Work out room was nice and spacious,had nice TV while exercising. Very Clean and Fresh Newer Holiday Inn. It was nice having such a great place to Relax! The Athletes Help Write This Review! February 11, 2013
Rated 5.0 out of 5.0 by A Great Hotel! Our Best Holiday Inn Stay We all had great stay. The Rooms are very clean and have comfortable Beds! The Service is Top Notch. Mike,Dana and William very friendly and courteous! Tito (Bartender&Waiter) was prompt and friendly,we enjoyed our time hanging with Tito. Food was great,Salad And Chicken Sandwich Fresh and delicious. The Blue Cheese Salad Dressing was Old,blah and separated. Wish I had noticed the Blue Cheese before I put it on the Steak Salad. Wife enjoyed the -after party punch-. February 6, 2013
Rated 4.0 out of 5.0 by Nice room, good food, & helpful staff. Very enjoyable stay. Food was good with wait staff doing a very good job. Room very clean and comfortable along with being a very relaxing stay. Only problem was the computor in the business center was not functioning at any time during our stay. Front desk staff was very accommodating. January 21, 2013
Rated 5.0 out of 5.0 by GREAT STAY My family experience a tragic fire in the garage of our home. We stayed in your hotel for almost 56 nights. The stay was comfortabel. We were made to feel right at home. The staff was super friendly and helpful. We spend Christmas and New Years here. The staff helped us have a wonderful Christmas for our two little girls 6 and 9 years of age. Thank you so much! By the way, the indoor pool and hot tub were a great outlet for all of us! Very nice to have an indoor space where we could relax, laugh, and play. January 17, 2013
Rated 5.0 out of 5.0 by excellent hotel THE BEST HOTEL HOLIDAY INN I visited, I really recommend January 7, 2013
Rated 5.0 out of 5.0 by Comfortable and Nice We enjoyed our short stay and the bed was comfortable. The only negative was the phone didn't ring, so after ordering food, the hotel restraunt called us several times with no success. Once we called them back and got the food it was cold. Food was still good though and they gave us free drinks to make up for it. Great customer service and good Family atmosphere! January 5, 2013
Rated 5.0 out of 5.0 by Great Staff My son and I really enjoyed our stay. The entire staff was awesome! The front desk clerk upon arrival was extremely accommodating. The bartender was also very pleasant when we ate our dinner there. Our room was perfect! Overall our stay was great. January 4, 2013
Rated 5.0 out of 5.0 by Fantastic Austin area hotel My husband and I booked an accessible room and came to the area for a medical appointment. Upon arrival I was informed that the room we had booked more than a week in advance, was still occupied by another guest. I explained to the front desk associate (her name started with a J) we had specific needs for a king bed and roll in shower and she ended up giving us two rooms! One with the roll in that had queen beds and the other room with a king bed so we could sleep comfortably. Thanks to her graciousness and understanding we were able to get a good night sleep and my husband was able to shower SAFELY AND INDEPENDENTLY!!!!!! Since it was not our fault that the other guest extended their stay unexpectedly, we were only charged for the one room. I would highly recommend this hotel as the staff and manager were truly a pleasure to engage with and very helpful. Staff was eager to help during a local power outage that had the potential of trapping us at the hotel due to lack of generators to run the elevators. I would like to see the beds improved as the exterior seam of the bed made transfers difficult for my husband. I found the beds to be OK, but they definitely transferred motion across the bed so if I turned over he felt it and vice versa. Plenty of electrical outlets to charge all of your mobile devices, though it would be nice to see a 4 way plug on the side of the bed with the lamp and alarm clock to accomodate medical devices such as a CPAP. January 3, 2013
Rated 5.0 out of 5.0 by ETEX Visitor Highly recommend this hotel. We stay here once a month and have consistently great service, clean room. If there is a problem the staff responds immediately even when they are very busy. Definitely will be back again. December 14, 2012
Rated 4.0 out of 5.0 Biz Trip No Hot water for shower. Otherwise great hotel. Good guest service! William was great! December 6, 2012
Rated 5.0 out of 5.0 by Great Choice in Round Rock Extremely clean, fresh, newer property. Rooms are spacious and tastefully decorated. Nice bar area and restaurant and great indoor pool and hot tub. I stay at this property frequently and would highly recommend it! October 31, 2012
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