Rated 4.3 out of 5 by 78
Rated 5.0 out of 5.0 by RoyRescue A Great Hotel! Our Best Holiday Inn Stay
We all had great stay. The Rooms are very clean and have comfortable Beds! The Service is Top Notch. Mike,Dana and William very friendly and courteous! Tito (Bartender&Waiter) was prompt and friendly,we enjoyed our time hanging with Tito. Food was great,Salad And Chicken Sandwich Fresh and delicious. The Blue Cheese Salad Dressing was Old,blah and separated. Wish I had noticed the Blue Cheese before I put it on the Steak Salad. Wife enjoyed the -after party punch-.
February 6, 2013
Rated 4.0 out of 5.0 by 5Jazz5 Nice room, good food, & helpful staff.
Very enjoyable stay. Food was good with wait staff doing a very good job. Room very clean and comfortable along with being a very relaxing stay. Only problem was the computor in the business center was not functioning at any time during our stay. Front desk staff was very accommodating.
January 21, 2013
Rated 5.0 out of 5.0 by TCWilless GREAT STAY
My family experience a tragic fire in the garage of our home. We stayed in your hotel for almost 56 nights. The stay was comfortabel. We were made to feel right at home. The staff was super friendly and helpful. We spend Christmas and New Years here. The staff helped us have a wonderful Christmas for our two little girls 6 and 9 years of age.
Thank you so much!
By the way, the indoor pool and hot tub were a great outlet for all of us! Very nice to have an indoor space where we could relax, laugh, and play.
January 17, 2013
Rated 5.0 out of 5.0 by Emmaneb7 excellent hotel
THE BEST HOTEL HOLIDAY INN I visited, I really recommend
January 7, 2013
Rated 5.0 out of 5.0 by King5464 Comfortable and Nice
We enjoyed our short stay and the bed was comfortable. The only negative was the phone didn't ring, so after ordering food, the hotel restraunt called us several times with no success. Once we called them back and got the food it was cold. Food was still good though and they gave us free drinks to make up for it. Great customer service and good Family atmosphere!
January 5, 2013
Rated 5.0 out of 5.0 by Mel3 Great Staff
My son and I really enjoyed our stay. The entire staff was awesome! The front desk clerk upon arrival was extremely accommodating. The bartender was also very pleasant when we ate our dinner there. Our room was perfect! Overall our stay was great.
January 4, 2013
Rated 5.0 out of 5.0 by ladymaryj Fantastic Austin area hotel
My husband and I booked an accessible room and came to the area for a medical appointment. Upon arrival I was informed that the room we had booked more than a week in advance, was still occupied by another guest. I explained to the front desk associate (her name started with a J) we had specific needs for a king bed and roll in shower and she ended up giving us two rooms! One with the roll in that had queen beds and the other room with a king bed so we could sleep comfortably. Thanks to her graciousness and understanding we were able to get a good night sleep and my husband was able to shower SAFELY AND INDEPENDENTLY!!!!!! Since it was not our fault that the other guest extended their stay unexpectedly, we were only charged for the one room. I would highly recommend this hotel as the staff and manager were truly a pleasure to engage with and very helpful. Staff was eager to help during a local power outage that had the potential of trapping us at the hotel due to lack of generators to run the elevators.
I would like to see the beds improved as the exterior seam of the bed made transfers difficult for my husband. I found the beds to be OK, but they definitely transferred motion across the bed so if I turned over he felt it and vice versa. Plenty of electrical outlets to charge all of your mobile devices, though it would be nice to see a 4 way plug on the side of the bed with the lamp and alarm clock to accomodate medical devices such as a CPAP.
January 3, 2013
Rated 5.0 out of 5.0 by stevemc5651 ETEX Visitor
Highly recommend this hotel. We stay here once a month and have consistently great service, clean room. If there is a problem the staff responds immediately even when they are very busy.
Definitely will be back again.
December 14, 2012
Rated 4.0 out of 5.0 Biz Trip
No Hot water for shower.
Otherwise great hotel. Good guest service!
William was great!
December 6, 2012
Rated 5.0 out of 5.0 by Iggy Great Choice in Round Rock
Extremely clean, fresh, newer property. Rooms are spacious and tastefully decorated. Nice bar area and restaurant and great indoor pool and hot tub. I stay at this property frequently and would highly recommend it!
October 31, 2012