Rated 4.8 out of 5 by 77
Rated 5.0 out of 5.0 great staff service
I expected a Queen suite would have a Queen size bed , but it had a full size bed. Bed too little for two
September 20, 2014
Rated 5.0 out of 5.0 by Tony6713 Excellent complimentary breakfast
The complimentary breakfast is outstanding. Their choices of hot food and fresh fruit and pastries is remarkable.
September 18, 2014
Rated 5.0 out of 5.0 by claridis97 Great Customer Service!
The staff of this hotel are very friendly and helpful. They make you feel at home and always speak as you walk in or out of the hotel. The hot breakfast is pretty good but the service in the breakfast room is excellent! The location is super and the hotel is clean inside and out. I would highly recommend this hotel!
September 6, 2014
Rated 5.0 out of 5.0 by mrman212 Great Stay
Selected this place last minute was very pleased with entire staff even though I had problem with tv it was resolved promptly by maintenance and front desk followed up to make sure I was happy! Enjoyed the hot breakfast and free laundry. Thank you for everything!
August 31, 2014
Rated 4.0 out of 5.0 by Amanda2929 Great value and a comfortable stay
I loved the free On Demand tv and movie options, the complimentary hot breakfast, free internet and friendly staff.
August 28, 2014
Rated 5.0 out of 5.0 by Shopaholic07 Quite and Friendly
Our purpose of this visit was to shop at all the area outlet malls.The staff at the hotel upon registering was very friendly and nice. The room exceeded our expectations in that it had a kitchen and full size refrigerator. It was nice to have the option of cooking something to eat or eating out. The refrigerator also had an ice maker which was very convenient. We had a wonderful stay and will certainly stay here again.
August 28, 2014
Rated 5.0 out of 5.0 by missboldsfinister Great Hotel.
Enjoyed my stay. Would likely recommend to others. For those who are paying cash be prepared to pay a 200 dollar deposit, which was not explained when making the reservation, No resolve but other than that, I would stay in this hotel. I would definitely stay here if I had to be in RoundRock for and extended period of time.
August 21, 2014
Rated 5.0 out of 5.0 by Huckleberry1 Excellent
Excellent stay, service, quality for the money. Would recommend to anyone
August 19, 2014
Rated 5.0 out of 5.0 by cg233 very helpful staff
I have stayed several times here, and have always felt very welcomed and appreciated. The staff makes very sure I am happy, comfortable and have all my needs met. From providing the water and coffee to making certain the meeting room is not too hot/toocold,but just right! And not just one person, but many on the staff, asking how things were.
August 19, 2014
Rated 5.0 out of 5.0 by bobxusaf Meeting Half Way
We chose this location as the halfway point for us to pick up our grandkids so they could stay with us over the summer. We thought we were getting a good price for a decent hotel ... but we found we were getting so much more. The staff checked us in almost effortlessly and we found our suite to be so much more than we expected! The suite itself was super comfortable and the bedrooms even more so! Everything was clean and inviting, and breakfast was fantastic!
August 17, 2014
Rated 5.0 out of 5.0 by Merritt67 Plenty of space and great quality
We love staying at this hotel. It is comfortable. Great breakfast!
August 14, 2014
Rated 5.0 out of 5.0 by rvmaldo Great Place to Stay
This place was great! Staff was very polite and professional. Place was quiet even though we were right next to the highway. The bed was comfy, the place was very clean, the bathroom was clean and everything in order. The room temp was great, too. We like it cold and that's just how we were able to have the room. We'll definitely stay again.
August 12, 2014
Rated 5.0 out of 5.0 by Consigliere Friendly staff, great location
The staff really makes this hotel superb. Sure, it's an upscale hotel and meets all expectations that includes, but the faculty regularly goes above and beyond to make the stay pleasant. From washing dishes to greeting you with a smile, the hotel feels more homey than the typical hotel service. Cocktail hour from 5:30-7:30 every Tuesday-Thursday is awesome as well.
August 11, 2014
Rated 5.0 out of 5.0 by maj42 Handicap Accessible
This room was everything we expected and everything we needed. There were wonderful accommodations in the bathroom and the location of the room with regard to the elevator, lobby and exterior door was great! Thanks for the planning and care that went into this hotel.
August 9, 2014
Rated 5.0 out of 5.0 by Rich-Austin Top of the line!!
As a person who is a Platinum member with IHG I travel a lot to say the least. I can stay where ever I want when I come to Austin and that's literally at any price. I choose this hotel because the staff is really first class. Customer Service is the key to success and not just price. Mr. Cantrell and his staff at this hotel get it. They could literally teach the other locations what 5 Star service is all about.
Thanks again for making our stay outstanding guys as my wife and I appreciate it so much.
August 6, 2014
Rated 5.0 out of 5.0 by horhayttu very friendly staff
My family and I enjoyed our stay at Staybridge Suites. We were greeted with enthusiasm. We were even given a perk for my 45th birthday.
Thanks for a wonderful stay.
August 5, 2014
Rated 5.0 out of 5.0 by mcown Home Like experience
The clerk that checked me in made me feel like a guest in her home. Made me feel like she truly enjoyed her job and wanted me to feel at home was a very pleasant experience and I will be returning very soon!!
July 16, 2014
Rated 5.0 out of 5.0 by Icy456 Extra perks
Enjoy the hotel. Carpet was a little drungy, however the added social perks are a great bonus.
July 14, 2014
Rated 5.0 out of 5.0 by buddyjack Excellent Stay
Always a wonderful stay. Clean, friendly and comfortable.
July 4, 2014
Rated 2.0 out of 5.0 by jnatt Not a Primary Choice
While Staybridge are home away from home and normally very good the age of this location is clearly showing and the lack of attention internally by the company is felt. I would recommend looking a bit south to the other Staybridge location if possible,
July 1, 2014
Rated 5.0 out of 5.0 by MindyM Great Stay
I reserve the Staybridge Suite in Round Rock for all of my new employees coming into Austin for their training. The staff is great at meeting every need that arises. The guests have nothing but great reviews of the hotel.
June 30, 2014
Rated 4.0 out of 5.0 by Qubeonics Better place around the Round Rock area.
I travel and I tend to stay in the Austin / Round Rock area and I for my first time stay here I was fairly impressed.
June 30, 2014
Rated 5.0 out of 5.0 by Nora21 GREAT SERVICE
OVERALL EXCELLENT..PROPERTY - STAFF - SERVICE - ROOM, ETC.
June 21, 2014
Rated 5.0 out of 5.0 by GrammaBev Our stay
I just want to thank all the staff there for being so helpful and friendly during out stay.
June 19, 2014
Rated 5.0 out of 5.0 by iLikeTurtles Great room, dinner included beer
This was a short overnight business trip. The hotel was easy to find, clean, friendly staff, big room designed for longer stays.
The night I was there they provided a complimentary dinner and beer, in addition to the usual breakfast offerings in the morning.
Overall a very positive experience
June 17, 2014
Rated 5.0 out of 5.0 by OFIC Man OFIC Man
This is a great location and hotel. The staff is always great and helpful, aways willing to do what it takes to make you fell right at home. Rooms are clean and comfortable.
June 17, 2014
Rated 5.0 out of 5.0 by GrammaBev Great place to stay
We really enjoyed our stay. The staff were so friendly, every one of them. We appreciated the great service, cleanliness, and enjoyed the breakfast and pool. The only thing I would have changed in the set up of our room was the vanity area didn't have a door. We had our young daughter with us so to get privacy to dress my husband had to go to the toilet area. But we lived with that. If we stay again we will make sure to get a 1 bedroom. But as far as everything else it was great. We were there for a basketball tournament and had a late game on the day of check out and the staff blessed us to let us do a late check out at 2. That really helped our day being once we were done at the game we had a 2 1/2 hour drive home. Thank you to all of your for your great service.
June 16, 2014
Rated 5.0 out of 5.0 by l4for4 Great Location and Price
I really enjoyed the location and price of Staybridge.
June 11, 2014
Rated 5.0 out of 5.0 by Fefedawn Great Stay at Staybridge!
We stayed two nights at Staybridge, on June 3rd and 4th, to attend a baseball tournament. Our room was a 2 bedroom suite, which featured king size bed in one bedroom, queen size bed in other bedroom, plus the couch was a pull out bed. Also had two bathrooms. The suite was the perfect size for our family! Our room was super clean and smelled good too.
We all enjoyed the breakfast buffet, which featured an array of choices, and they even scrambled me some eggs without cheese, since one morning they were serving omelets with cheese, which I don't eat.
The staff at the hotel was friendly, and several made a point to congratulate us when our boys won in the state tournament, which I thought was really nice!
The only negative thing was the people in hotel room next to us had a dog that yapped at night, which was not cool!
All in all it was a great experience at Staybridge, and I'd recommend this hotel to anyone!
June 8, 2014
Rated 3.0 out of 5.0 Ice
Better access to ice. Also, better attitude of front desk personel when asked about ice. When asked about anything in general. Doesn't apply to all front desk staff but unfortunately one bad apple can make you view them all bad.
June 2, 2014