Rated 4.4 out of 5 by 52
Rated 3.0 out of 5.0 by robsco Great location but terrible restaurant service
Stayed two nights for a volleyball tournament located next door. perfect location if you are attending any event at the Round Rock Sports Center. The rooms were great. Wish we would say the same for the service, or better yet, lack of, in the restaurant. My husband and I planned on eating Saturday night in the restaurant. After waiting at least 5 minutes in the empty eating area for a server, my husband went to the bar and approached an employee that was obviously on a personal phone call. He was told that he would be right with us. After waiting for another 5 minutes with no service, we walked out and went to the front desk to voice our complaint. The server then tried to approach us. We told him we were no longer interested in his service. Sadly, the front desk clerk was not interested in hearing our complaints either. The only reason we will choose to stay at this hotel again is if we have an event next door!
February 20, 2014
Rated 5.0 out of 5.0 by CU360 Tito and Tristan are the BEST!
I've been doing business in the N. Austin area since May 2013. The first week in the area, I was staying somewhere else that didn't meet my standards, so I looked around for somewhere else to stay. Availability closer to the work site was scarce at the time, so I decided to try the Round Rock Holiday Inn. It was a little further away, but I saw that there were good reviews, so I decided to give it a try temporarily until rooms closer to my work site became available. The rooms are clean with comfortable beds, etc. There are a wide selection of good restaurants in the area, as well. But what keeps me coming back to this particular hotel, despite the extra distance, is the great staff at the restaurant / bar. Since that first visit, I've stayed at this hotel exclusively; probably 5-6 months total. Tito and Tristan are the reason I keep coming back.
January 25, 2014
Rated 5.0 out of 5.0 by DouginTucson Best Round Rock Hotel
Great quiet location, near everything in Round Rock. Bright, comfortable lobby and staff was friendly. Hot Tub and indoor pool were clean and welcoming. I'll definitely stay here again.
January 24, 2014