Rated 4.0 out of 5 by 268
Rated 4.0 out of 5.0 by Lynneth Freezing cold restaurant
Large hotel with gym and pool
Good reception staff and check in
Very good waitresses in the restaurant
Freezing cold restaurant - went out to eat two nights as I had to sit in my jacket to eat
Did not give me early morning call
January 27, 2015
Rated 2.0 out of 5.0 by Muddog21 Mixed Feelings
As a whole it is a very nice hotel in a great location. public areas feel nice and are clean with friendly staff. completely let down by condition of the room. We have stayed before and to be fair I cant remember any issues (which makes me feel that there weren't any) but on this occasion I feel very let down. The bed was uncomfortable to sleep on, lovely to rest on but too soft for sleep in my opinion. The shower head was broken meaning showering was difficult for my girlfriend due to no water pressure for her hair, and the desk chair was filthy. As I say nice hotel just let down by the room
January 25, 2015
Rated 2.0 out of 5.0 by AnnMT No atmosphere
Lacked any atmosphere - clean but cold and clinical
January 23, 2015
Rated 2.0 out of 5.0 by JLRuncStay Runcorn Holiday Inn
Issues with badly stained furniture. Toilet broke in middle of night, banging pipes and failed room climate control (would not come on).
Would not recommend.
January 17, 2015
Rated 4.0 out of 5.0 by Lambo09 Nice and easy stay
Front of house staff where extremely helpful. Unfortunately I can only remember one name and that was Kim on reception. Very welcoming and helpful.
Very clean hotel and staff where pleasant in each department.
Iron was rubbish, could do with updating to a steam iron, not good for people who need to where a shirt the next day after a weeks travel in a suitcase.
January 13, 2015
Rated 4.0 out of 5.0 by ajd fom blair Well suited for overnight stop
The hotel is ideally located and close to motorway (without being too close) for a stop-over. We enjoyed a comfortable night. The staff were extremely courteous and welcoming. Bed and bathroom were spotlessly clean. The sofa bed/settee and carpet were in need of replacement and were a distraction from the otherwise good quality.
January 12, 2015
Rated 4.0 out of 5.0 by busman23 Great Night
Attended the Gala Dinner food good but no choice overhaul we had a great night including the piper
January 9, 2015
Rated 4.0 out of 5.0 by JimC52 Good short stay
Only used the hotel as a place to sleep and have breakfast so didn't spend a lot of time there or use the facilities.
The staff are excellent and make you feel welcome.
January 7, 2015