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Rated 4.0 out of 5 by 267 reviewers.
Rated 2.0 out of 5.0 by Mixed Feelings As a whole it is a very nice hotel in a great location. public areas feel nice and are clean with friendly staff. completely let down by condition of the room. We have stayed before and to be fair I cant remember any issues (which makes me feel that there weren't any) but on this occasion I feel very let down. The bed was uncomfortable to sleep on, lovely to rest on but too soft for sleep in my opinion. The shower head was broken meaning showering was difficult for my girlfriend due to no water pressure for her hair, and the desk chair was filthy. As I say nice hotel just let down by the room January 25, 2015
Rated 2.0 out of 5.0 by No atmosphere Lacked any atmosphere - clean but cold and clinical January 23, 2015
Rated 2.0 out of 5.0 by Runcorn Holiday Inn Issues with badly stained furniture. Toilet broke in middle of night, banging pipes and failed room climate control (would not come on). Would not recommend. January 17, 2015
Rated 4.0 out of 5.0 by Nice and easy stay Front of house staff where extremely helpful. Unfortunately I can only remember one name and that was Kim on reception. Very welcoming and helpful. Very clean hotel and staff where pleasant in each department. Iron was rubbish, could do with updating to a steam iron, not good for people who need to where a shirt the next day after a weeks travel in a suitcase. January 13, 2015
Rated 4.0 out of 5.0 by Well suited for overnight stop The hotel is ideally located and close to motorway (without being too close) for a stop-over. We enjoyed a comfortable night. The staff were extremely courteous and welcoming. Bed and bathroom were spotlessly clean. The sofa bed/settee and carpet were in need of replacement and were a distraction from the otherwise good quality. January 12, 2015
Rated 4.0 out of 5.0 by Great Night Attended the Gala Dinner food good but no choice overhaul we had a great night including the piper January 9, 2015
Rated 4.0 out of 5.0 by Good short stay Only used the hotel as a place to sleep and have breakfast so didn't spend a lot of time there or use the facilities. The staff are excellent and make you feel welcome. January 7, 2015
Rated 5.0 out of 5.0 by good break and great event for the new year The new year celibration event which we came for was very good well organised,and the service was very good from the staff who where working on new years eve for our enjoyment,many thanks January 6, 2015
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