Rated 4.0 out of 5 by 424
Rated 4.0 out of 5.0 by acalderw Much Improved
Have stayed here over a few years and hotel rooms were tired laterly. recent refurb across the whole hotel has brought it back to life , rooms (inc bathrooms) are completely refurbed.. room are excellent now. Staff brilliant as per usual.. Will return to stay here more often...
November 23, 2015
Rated 3.0 out of 5.0 by Dazzajay easy access
the hotel is idealy placed for Manchester,liverpool,chester and north wales,the room we stayed in had a few security problems but that was just one room and wouldn't effect my decision to stay again
November 21, 2015
Rated 2.0 out of 5.0 by Welsh Traveller 100 Not a good experience
No phone in room, had to go down to bar to order room service at bar, told rooms refurbished, seems forgot phone point
Air conditioning unit not working.
Service at breakfast poor, on both mornings had to ask for items, as none there, such as plates, glasses etc, were not being replenished, no muesli second morning, when asked they had run out.
Cook not behind the counter, when people wanted eggs, queue formed and had to ask waiter to get cook, who took further 2 mins to appear.
Actually like to complain, not what I would expect or have received previously from Holiday Inn
November 18, 2015