Rated 5.0 out of 5.0 by gtapali Great Place to stay
I have stayed at this hotel in the past and enjoyed my stays very much. The front desk staff is incredibly friendly and helpful. They were very knowledgeable about the area and events and were able to get me directions to all the places I wanted to go. I will continue to stay at this hotel because the price is right, the rooms are great, the breakfast is fabulous, and the desk agents are superb!
May 16, 2013
Rated 5.0 out of 5.0 by Tipb Professional, Courteous and Respectful Staff
Very good business ethics employees are very courteous and respectful, I would definitely recommend.
May 16, 2013
Rated 5.0 out of 5.0 by slickered nice & quite
Had a nice and relaxing stay here. Everything was ready for me when i got there and the staff was very good. I had never been to this location before and when traveling and staying at a new place i tend to get woken up easily by any sound but it was really quite here and I slept soundly.
May 12, 2013
Rated 5.0 out of 5.0 by bfa4 Rutland's Best
It is indeed Rutland area's the best hotel.Value for money , excellent service and the only full service hotel in the area.Good amenities and service with a smile .. I am not going to say any more .. you get it ...
May 11, 2013
Rated 5.0 out of 5.0 by Buztr Business Traveller
I am a business traveller and stay at Holiday Inn ,Rutland quite often. My stay is consistently enjoyable each time. room is clean, same friendly staff to greet me , very nice breakfast , internet works well ,pool and exercise room are nicely updated ,lit up parking lot at night ,hotel with clean facilities ,priced just right , I have absolutely no complaints , Keep up the good work .
New owners are making some upgrades from what I can tell.I wish them luck with this hotel ..
May 10, 2013
Rated 5.0 out of 5.0 by Tranz Great experience
We stayed at Holiday Inn , Rutland recently and found our room to be extremely clean and comfortable. The HD channels was a very nice surprise and so was the free breakfast upgrade. The check in experience was smooth and staff catered to my needs well. I was treated like a VIP . Exercise room looks like has been recently upgraded. Pool and hot tub were well kept. Grounds looked immaculate and food in the restaurant was good. Overall it was a great experience. We will return and also recommended.Go Holiday Inn - Rutland.
May 10, 2013
Rated 5.0 out of 5.0 by lawrenceski great hotel. staff is excellent
great staff. Lisa at front desk is always great. Meg at front desk very helpful. Deb and other female (sorry I forgot her name) who work breakfast buffet also great!!!
May 6, 2013
Rated 5.0 out of 5.0 by TheU Great service
We had a wonderful stay at the Holiday inn Rutland. My son left his iphone under the bed and I called the next day. They went down and checked to see if if was there and it was! It was also nice having a bar in the hotel after a long day of basketball!
May 3, 2013
Rated 5.0 out of 5.0 by Maj21 Very convenient and relaxing .
Holiday Inn ,conveniently located and easy access to rt 4 and rt 7.
Very nice amenities and relaxing , clean and comfortable rooms with full hot breakfast for PC club members .
April 28, 2013
Rated 5.0 out of 5.0 by Margie53 Great place
Great place to stay..great price and the food is awesome..
April 20, 2013
Rated 1.0 out of 5.0 by ohiomom No elevator!
Arrived @ hotel to find we were booked in 2nd floor room and that the hotel provided NO elevator. We were not notified of this in advance. First floor was noisy anyway and occupied by a large tour group of young people, roaming the halls.
We were given complimentary breakfast vouchers for the hotel restaurant, but no one pointed out this was for the buffet only which ended @ 9:30am, so vouchers were not valid when we arrived after 10am. Guest services book in hotel room did not indicate that there was a buffet in addition to other breakfast menu, and simply listed that breakfast was available until 11 or 11:30am.
I expect more from a Holiday Inn. The hotel looked like it may have been acquired from another hotel chain, and was in transition.
April 16, 2013
Rated 5.0 out of 5.0 by Muskrat refridgeration
Some of your rooms has freezers in your refridgerators and some don't I'm a truck driver that has been staying there for the last 10 years for the company I work for I would like to see every room with a freezer in it I carry a lunch box with a ice pak that needs to refrozen at the end of the day.other than that I've enjoyed my stay ,got to know the staff on a first name basis and they know me they're polite and curtious and the one thing Ireally like is that they make me feel welcome every time .so if you can take a look at the freezer thing it would great Thanks for taking the time to read this Mark
p.s I'm planning a trip to Rutland this summer with some of my inlaws, can you guess where we'll be staying.
April 14, 2013
Rated 5.0 out of 5.0 by Tinie Excellent Amenities and Service
Large Clean rooms with helpful and attentive staff. This hotel was a very pleasant surprise. I've not stayed in many Holiday Inns, but maybe that will change in the future. Not only was it clean, attractive, and convenient, but it also offered a wide range of amenities that you don't usually find at this price. The staff was very friendly and obviously focused on customer service.
April 14, 2013
Rated 5.0 out of 5.0 by 5StarZ Clean and Comfortable
Hotel is conveniently located and has easy access to route 4.
Our check in was very smooth and room was clean and comfortable.Breakfast was very nice and so was the waitstaff who was very courteous.Fitness center has been recently upgraded and has nice choice of cardio workout equipment.Very professionally managed hotel from what we could tell.We will recommend to friends and will return again sometime in the near future.
April 13, 2013
Rated 5.0 out of 5.0 by GramT Wonderful front desk staff/Great housekeeping staff
We traveled with 3 of our grandchildren and the housekeeping staff - We needed more towls in room - no problem they were right there with them -
The front desk staff was great - Lisa (front desk) knew me by my first name every time I saw her and always had a smile for everyone -
April 12, 2013
Rated 5.0 out of 5.0 by Vick176 Fairly Good. What I Expected
Just what you expect in this type of hotel. Clean, quiet, and comfortable. I normally stay at the other hotel in Rutland, but I decided to give Holiday Inn a try. The hotel is located right off the Route 7, near all the shopping etc.
We were greeted by a very friendly front desk staff. The room was certainly adequately appointed. Not fancy, but clean and maintained. The beds were very comfortable and the room temperature controls very responsive. The room had a microwave and mini fridge, all helpful features. The reception and clarity were fine.
The breakfast was adequate at best, it was sufficient to have a bite and get on with your day.
In short, the hotel was just fine, an excellent value for a clean hotel with some good amenities, a clean room, comfortable bed and breakfast. Definitely an excellent value.
April 4, 2013
Rated 1.0 out of 5.0 by eastman13820 Terrible
We booked our room way in advance. We were put in the middle of a group of middle school UK students here on a ski trip. We were up all night with noise, running in the halls like cattle, and at 6:45 the chaperones were banging on their doors to get them up for breakfast. I called the front desk at 1:45 and was told "sorry they are usually better than this." We requested a non-smoking room. The room smelled of smoke and had burn marks on the carpet. The sink didn't drain and to wall paper was stained and coming off the wall. I will never stay there again. My first and last time at the Holiday Inn of Rutland, Vermont.
April 1, 2013
Rated 3.0 out of 5.0 by Hammer112 Tweaks
I stay at this Holiday Inn as much as it is convenient to call on my accounts in area (Lavalley Lumber, Goodro, Home Depot etc). I would like to make a suggestion that if a guest is a "regular" you try not to put their room next to the dumpster in back on the day it is emptied. If you have ever heard it dump, the driver shakes the dumpster into his truck. Just a thought. Also, I would like to say that the cable/satellite tv you have is horrible. I do not expect much in Vermont. The above by no means would prevent me from staying again at this location. I happened to be attending a show at the hotel and will say that the staff was very accommodating to my needs.
March 26, 2013
Rated 5.0 out of 5.0 by Mtnibker99x Great place to stay in Killington Area
Great place to stay when snowboarding/skiing Killington would recommend. Saves a few $ rather than staying up on Killington Road.
March 26, 2013
Rated 2.0 out of 5.0 by AnotherUnhappy1 NO HOT WATER
I stayed here during St. Patricks weekend. Late, late, Friday night I noticed the hot water was luke warm. Then no hot water all day Saturday into the late evening. Obvious a boiler problem that managemnet can't predict. What they can predict and plan for is the "live entertainment" they advertise in their lounge. THERE WAS NONE ALL WEEKEND. Our group rented aprox. 23 rooms that weekend. "Dave" the owner, which is not his real name, could have spent a few hundred dollars to hire the DJ that has been there in the past. ANYTHING. I have a very strong feeling our group won't be utilizing that facility any longer. The manager did offer a 10% discount for the hot water situation, but only after the customer asked and then she debated with you how long there was actually no hot water. Never again...I'm done with Holiday Inn.
March 24, 2013
Rated 5.0 out of 5.0 by djwheel All around good place to stay
Stayed overnight for business trip. Not new property but clean, staff very helpful, furnishings fine. Great location, excellent breakfast
March 19, 2013
Rated 2.0 out of 5.0 by Sowder288 Disapointed
I stay at Holiday Inns 30-50 nights per year and this one really disappointed me. After driving 7 hours to get there all I required were a comfy bed and a warm shower. The beds were like sleeping on wood, there was no hot water and the tub wouldn't drain, no WiFi, holes in the curtains, and lousy service. After asking for someone to fix the shower we were given keys to another room (the keys didn't work because someone was in that room). Then we were giving another room with only one bed instead of two. After a few hours of this run around I asked if we could just cancel everything and I'd take my chances finding another hotel. They assured me the General Manger of the hotel, Dave, would take care of it. After 4 calls and a few voice mails Dave has never bothered to return my calls. I'll drive the extra few hours next time as I will NEVER stay here again.
March 18, 2013
Rated 5.0 out of 5.0 by dfarn very very satisfing
It was very nice experianc to stay here place has all the amenities what i needed , has very friendely staff to help and love to see clean service . Best breakfast .
March 16, 2013
Rated 5.0 out of 5.0 by Vick176 Best Hotel for the price in town-Excellent hotel
My stay at this hotel was very pleasant. The staff was extremely courteous and professional. There are great restaurants at the facility and around the hotel. It was only few minutes’ drive for skiing. My room was nice and clean and pool/fitness area is great.
March 11, 2013
Rated 2.0 out of 5.0 by TammyDom Used to be our favorite place to stay
We have been staying at this particular hotel for over 16 years. We have always enjoyed our stays here. Our last stay was in December, 2012. We will not be returning to this hotel again at this point. We went for the weekend to relax and to do some local activities. Over the course of our weekend stay the hotel pool was a mad house. It was not due to hotel guests, but to birthday party rentals. It was so loud and there were so many children at the parties, yes, there was more than one, that we were unable to use the pool for almost the entire day. We contacted the manager on duty and his reply was "what do you want me to do, they rented the pool?" We paid full price for the room and felt as if the hotel was double dipping. Charging us and other hotel guest the full rate and then allowing these loud unruly parties to commence during prime pool hours was ridiculous. We had to leave the pool, the noise level was so bad. Since Saturday was our only full day to use the pool, we were annoyed not to be able to use the pool for most of the day. It was a waste of money to spend the weekend as we went to relax and that was the last thing we got to do.
March 11, 2013
Rated 5.0 out of 5.0 by Luds Great Ski Getaway
This Hotel is a Great Place to stay for a weekend getaway. Only about 35 minutes from Okemo and Killington. A comfortable place to stay. Good restaurants nearby with out having to pay mountain prices.
The hotel staff are very courteous and there to help you with your needs.
A fantastic buffet breakfast for the hearty going out for a day in the fresh cool Vermont air.
March 7, 2013
Rated 5.0 out of 5.0 by Heineko As Usual a Great Stay
I have no real complaints about the hotel. We had no problems checking in and our room was perfect, and quiet. The only thing I would say could have stood some improvement was the breakfast, but as far as hotel breakfasts go it too was not bad.
March 5, 2013
Rated 4.0 out of 5.0 by MGrif Clean odor free room with good service.
We stayed at the Rutland Holiday Inn for 2 nights during a short ski vacation. The room was clean and didn't have the usual overpowering odor of air freshener. The only complaint we had was that the tub didn't drain during our showers. Both the maid and restaurant service were good, and the buffet was a little better than average. Overall we were very happy with our stay there.
February 24, 2013
Rated 3.0 out of 5.0 by mac8270 Cold Breakfast
I have stayed at this location twice in the past month. Both times the coffee and breakfast was luke warm.
February 17, 2013
Rated 2.0 out of 5.0 by egillman Open door and lost animals...
We left stuffed animals in the room from one of our kids and they could not find it, which is very dissapointing. Also, the door to the courtyard in room 124 would not close all the way, letting in cold air.
February 14, 2013