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Rated 3.9 out of 5 by 223 reviewers.
Rated 4.0 out of 5.0 by Friendly staff The staff were very friendly. The mattress was very comfortable, but the pillows were just not comfy. We have stayed here twice and will probably return. November 9, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I have stayed here many times and continue to return, the staff is great and I'm never dissappointed. November 6, 2014
Rated 5.0 out of 5.0 by Would stay here again The check in clerk was delightful, helpful and efficient. The room was clean, free of odors and comfortable. Breakfast buffet far surpassed any I have ever seen. November 4, 2014
Rated 5.0 out of 5.0 by great problem resolution I usually don't have any problems here,rooms are clean, staff friendly and food service excellent. I am a regular guest ,however this time around had a minor problem which was fixed in minutes..phone had no dial tone which is very important for me as my boss needs to contact me time to time .. Hotel culture is to go over and beyond. I know that one cant make everyone happy everytime .. but Holiday inn did a great job with fixing a small issue.Good job..will continue to stay here week after week. November 3, 2014
Rated 5.0 out of 5.0 by Business Friendly My Room was clean and comfortable,Staff was friendly and courteous , breakfast was excellent, facility was clean and inviting,wifi worked well, overall a very good business friendly hotel. November 3, 2014
Rated 1.0 out of 5.0 by no heat ;( Checked in late and encountered no heat. Staff said to turn in on at the window and it will work. Well it did not. We froze the rest of the night. No one offered to switch rooms, we asked for late check out and obtained, but were locked out at 1130 as they did not change keys. Housekeeping staff knocked on door way too many times in am and said they did not know we had late check out. Come on guys, these are simple communication basis's,101. November 3, 2014
Rated 4.0 out of 5.0 by Stayed longer than expected. I was going to stay for only one night yet due to business I stayed longer the staff was helpful in this and I ended up staying 3 nights. Breakfast was outstanding. November 3, 2014
Rated 5.0 out of 5.0 by Staff and Service My stay was enjoyable and staff went over and beyond and was responsive when needed.Breakfast was a nice surprise and room was very clean and housekeeping service was also timely.Overall a very welcoming hotel experience. November 2, 2014
Rated 2.0 out of 5.0 by Dirty hotel The entire hotel needs a good cleaning. Your competition is much better right now. November 1, 2014
Rated 5.0 out of 5.0 by Great place to stay! Had wonderful time, great service, beds were very comfortable! Thank you to the staff for all your help with the rehearsal dinner for our son's wedding! Your breakfasts were fantastic too! Would definitely recommend! October 30, 2014
Rated 5.0 out of 5.0 by great overnight stay Came into town to see the Castleton State football game and to visit old friends. One night stay. Very comfy and clean room. Always stay here when in Rutland- never disappointed. October 28, 2014
Rated 5.0 out of 5.0 by well kept Good business hotel, great service , professional staff and well kept hotel. October 27, 2014
Rated 4.0 out of 5.0 by Convenient for business travel Hotel is conveniently located, lots of shopping and places to eat nearby. Lobby area was a little dark for my liking but staff was friendly. Room smelled like a former smoking room which was not favorable. The wireless internet was AWFUL!!! I could not do anywork that required the internet at all, the speed was just too slow. On the plus side the bed was VERY comfortable. October 27, 2014
Rated 5.0 out of 5.0 by Clean and comfortable My room was very clean , upon arrival I was greeted by the front desk staff who assisted me in the most professional manner possible.Room was very clean and everything was in proper order.For the price paid I received value over and beyond. October 25, 2014
Rated 5.0 out of 5.0 by Best location in town Wonderful location. Great staff, always eager to help and satisfy our demands, very polite and cheerful. Great and Superior hotel. Friendly staff, very well run breakfast. We will be back soon, thanks again! October 22, 2014
Rated 4.0 out of 5.0 by Comfortable and Convenient Stay This hotel proved to be in a convenient, central location for our recent "leaf peeping" visit. Very comfortable bed and sufficient amenities. As an IHG Platinum member I was able to pay for the room with points while also enjoying a good buffet breakfast. This is our second visit here and have been more than satisfied with this Holiday Inn. October 21, 2014
Rated 5.0 out of 5.0 by comfort Room was comfortable and very clean.Next day breakfast was excellent and staff was friendly and helpful. October 19, 2014
Rated 5.0 out of 5.0 by wonderful experience Everything was wonderful , was part of a senior motorcoach group travelling thru the beautiful fall colors of vermont.Our entire group was well looked after , everyone went over and beyond for our comfort.Great staff and great service .. October 18, 2014
Rated 2.0 out of 5.0 by Value Not comparable to Cost Room prices at the level of 5 star hotel with a 2 star level of service. If traveling from out of state, make reservations early and somewhere else, so you can stay in a better hotel, or one worth the cost. October 15, 2014
Rated 4.0 out of 5.0 by EXEMPLE SERVICE FROM STAFF RENOVATION CHANGED THE HOTEL LOOK AND THE ROOMS IN A GOOD WAY. STILL NEED AN UPGRADE ON THE PLUMBING... INTERNET IS WEAK AND VARIABLE FROM SLOW TO MID SPEED. October 15, 2014
Rated 5.0 out of 5.0 by Clean and comfortable. Convenient location. Stayed at the hotel while attending a wedding in the area. Was very easy to find, rooms were clean, friendly staff. Didn't spend much time at the facility but would have no problem recommending it to travelers. October 14, 2014
Rated 1.0 out of 5.0 by Terrible hotel, bathroom and maintenance Pathetic facility - poorly maintained room and bathroom. Not so high quality breakfast. Wasp/mosquito in the room - partially functioning shower Terrible, terrible - look elsewhere October 13, 2014
Rated 3.0 out of 5.0 by Great stay but dissapointed in after stay attention We had a relaxing stay during our foliage get-a-way. The room was clean, hotel in central location, staff during stay were efficient October 11, 2014
Rated 3.0 out of 5.0 by Serviceable hotel The hotel was in a good location because it was near the wedding venue. The rooms were clean and well maintained, and the staff was very friendly. However, the walls are VERY thin- we could hear most of the conversations going on next door, and everything happening in the hall. We were woken up fairly early by housekeeping starting their rounds; even though we had a do not disturb sign, the noise in the hall made it hard to sleep. October 9, 2014
Rated 5.0 out of 5.0 by rurtland visit good hotel at cheap price compare to other hotels in fall season October 8, 2014
Rated 5.0 out of 5.0 by Good service Nice helpful service staff. Please change the requirement of 50 characters. It makes me not want to complete this survey. October 6, 2014
Rated 5.0 out of 5.0 by Great Group Hotel.. All was well , i was part of a group leader of a senior motor coach visiting the beautiful state of vermont , Holiday inn is where we stayed and my group thorouhly enjoyed their stay , welcome reception was great ..hot apple cider and home made cookies awaited our arrival.dinner in restaurant was very delicious and next day breakfast was sumptous .. great group hotel ..perfect location and staff that can hadle large groups well ..everything went without a hitch.. October 5, 2014
Rated 5.0 out of 5.0 by business hotel good for a business traveller ,, wifi works great , breakfast is excellente.. recognition gor ihg members .. staff freindly and professional .indoor pool and fitness rooms . good business hotel October 2, 2014
Rated 5.0 out of 5.0 by excellent staff I stay at this hotel every month and the staff are always the best!!! rooms are clean and comfortable. Easy access to local business. October 2, 2014
Rated 5.0 out of 5.0 by Good Rest Very convenient location to the areas that I had to work and the price of the room was terrific for the area. September 29, 2014
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