Rated 3.5 out of 5 by 95
Rated 5.0 out of 5.0 by Balle68 Great Service, great staff
Used room service for the first time. It won't be the last. It was prompt and food was hot. Food was delicious. All in all a great weekend.
August 28, 2013
Rated 4.0 out of 5.0 by Linda06 Lovely place - shame that the bar closed at 10pm
We went to a rodeo and chose to stay here due its location. The price was great, the room was spacious and comfortable and the people were friendly. The only downside was that when we returned from the rodeo, we wanted to chill out in the bar with a night cap and the staff were cashing up. We did ask if we could buy a drink and they reluctantly provided what we asked for. It was such a shame as we had such a brilliant day and this put a bit of a dampener on it.
August 28, 2013
Rated 4.0 out of 5.0 by suetee Great Pool and hot tub
My husband and I stayed at the Rutland Holiday Inn for two nights. Our room was very nice and plenty spacious. The bed was comfortable and everything (except the air conditioner!) was clean. We were a bit put off by the condition of the carpeting in the hallways. It was very dirty-looking and badly stained. But we were told they were in the middle of a big refurbishing and the carpeting was all going to be replaced. We did thoroughly enjoy the pool and hot tub and were thrilled that the area is opened until 11 pm. Our price included the breakfast buffet and it was very good. The staff was also very pleasant. We would recommend this place, but would say to perhaps hold off for a while until they get repairs and replacements done.
August 28, 2013
Rated 5.0 out of 5.0 by Sbur Stay
We enjoyed our stay at the hotel. we loved the breakfest. we plan to stay at the hotel next we are Rutland as our daughter attends school
August 26, 2013
Rated 4.0 out of 5.0 by DaveBL Nice property and great staff
I stayed at this hotel during our Red Knights Motorcycle Club convention. I found the staff extremely helpful, the grounds well maintained and the room clean. they accommodated our needs at all levels. This is not easy when 700 motorcyclists roar in. The buffets and dinners were plentiful and tasty. I enjoyed my stay and would stay there again.
August 21, 2013
Rated 4.0 out of 5.0 by MXDYTK A little R and R
Older hotel, but well located and very quiet. We were down for 4 days and did nothing but relax and enjoy the pool/hot tub and the view of the mountains. We had one of the hot tubs down while there, but enjoyed the other one. Food has improved since our last stay as well. Overall, good relaxing hotel .... will be back soon.
August 19, 2013
Rated 2.0 out of 5.0 by JoeClean Clean it up
The room looked nice upon entering until I saw the bathroom. At first I just thought the black build up on the toilet was something built up over time that couldn't be removed. Then after a flush I scrubbed it gently with a facecloth. It came clean. In addition to the 'other stuff' under the rim of the bowl I realized the bowl was probably never cleaned. Then add to that the fact that the in room coffee maker was never cleaned out it became apparent that the supposed maid simply changed towels re-stocked supplies and maybe vacuumed.
Glad I didn't come down with something!!
August 15, 2013
Rated 3.0 out of 5.0 by Rutland August 2013
Todd at the front desk was awesome. He's very helpful and courteous.
August 13, 2013
Rated 3.0 out of 5.0 by dougf55 Musty Room
The room we were given had a very musty smell to it. After traveling all day we were tired and hungry. We checked in and went for a burger in the hotel restaurant. Staff was very polite and the food was good. I had turned the heater on in the room before going to eat to see if the smell would go away, but it never did. We were tired and it was too late to try and switch rooms so we put up with the musty odor. I would have to guess the room had not been used for some time.
August 5, 2013
Rated 3.0 out of 5.0 by Shirleythetraveler Guests, not the hotel, made this a poor choice of properties
The hotel, staff, rooms etc. were nice. The one major problem with my stay there was the amout of unruly children. We had children at 11:30 pm running up and down the hall playing hide and go seek. Finally, a guest opened their door and said it's 11:30 it's enough.
Plus some of the parents early in the morning are shouting from one end of the hall to the other very loud. Some of the parents were just plain rude individuals. This is not reflection on the hotel am may have just been that it was the summer and a lot of people were traveling.
August 4, 2013
Rated 4.0 out of 5.0 by Peg62 Holiday Inn - Rutland VT
We enjoyed five nights, in order to travel in Vermont. We used it as home base. The location is excellent, staff very nice and the morning breakfast better than most. It was delight to wake up to mountain views, too.
August 4, 2013
Rated 1.0 out of 5.0 by Polly24 dirty room
this hotel needs some update. The room smelled the food was cold and the room and bathroom was dirty. Stains all over the carpet, tub was dirty, towels were rough. Just not a nice place to stay
August 3, 2013
Rated 4.0 out of 5.0 by Heche Good service but warm room.
We stayed at the Holiday Inn on the 12th and 13th of July. I an a platinum member and was given a larger room then normal. The air conditioner could not keep the room cool. For the second night, staff gave us a fan to try to make it cooler but it still was warm. The staff were very friendly and tried to help, to no avail.
July 27, 2013
Rated 3.0 out of 5.0 by db401 dark and dimly lit room
I expected more from a Holiday Inn. The room was dark and dimly lit, depressing and claustrophobic. I wouldn't stay at this hotel when there are many other choices in Rutland at a more reasonable price.
July 24, 2013
Rated 5.0 out of 5.0 by Sledwithbc Very comfortable room, and GREAT breakfast...
My travels allowed me to stay in Rutland for 2 days this trip and I was quite comfortable in my room and the bed was very relaxing. When I went to breakfast, I was greeted by a very pleasant lady who seated me and explained the breakfast options. Breakfast was buttet style, and everything was fresh, hot and the trays were full of food.. I was amazed at all the fruit, bread, egg, bacon, sausage, etc options... I will be back for sure...
July 23, 2013
Rated 5.0 out of 5.0 by kapasnee best stay after long time
this was my best stay after a very long time good staff excellent restaurant and free brakfast
July 11, 2013
Rated 2.0 out of 5.0 by michaelw7671 Smelly and Old
I've never written a complaint before but since I never received an invitation to review the hotel room after my stay, I'll write it here.
I checked in at the front desk and everything was normal, the woman behind the counter was personable and professional, I walked through several different sections new and old to get to my room, which was 181, a King size room with no extras. Upon entering the room, I immediately noticed a smell of dampness and/or mildew. I went to the front desk and asked for a different room, I was told that no other kings were available. The smell did not dissipate or go away, I did not take my clothes out of the suitcase as I could not afford for them to smell like the room, so I left them in the car. Although the bathroom had been recently renovated, the toilet was noticeably wobbly and the hot and cold were reversed on the sink (so much for the renovation). It was the worst room that I'd ever stayed at within the Holiday Inn franchise. I had rented a conference room and was using their catering. I left that day and checked into another hotel and will not use it again due to the condition of the room and the irreverence I experienced when I complained about the condition of my room to the front desk.
July 1, 2013
Rated 1.0 out of 5.0 by Jimboj Restaurant/Lounge Bad Experience
During the week the hotel restaurant does not serve food in the dinning area but rather in the hotel lounge. Dinner service in the lounge was not very good, too bad because the food was good. The "regulars" at the bar were constantly playing music on the juke box which was very loud. Even when they finally disconnected 2 speakers it was not at a level acceptable for a quiet meal. The "rap" music was very offensive and derogatory. A relaxing and enjoyable dinner could not be had in lounge and the management was only "sorry" for the bad experience.
June 23, 2013
Rated 1.0 out of 5.0 by Frequentfryer dated, dark, musty and depressing
First impressions...you enter a cave and through the lobby of drunken wedding guests. Check in was fine and quick. Up to room and a musty odor builds as you climb the stairs. The carpet outside my room was damp and obviously had been for quite some time.
Room is dated and depressing compared to the competition. Kids screaming outside window until well past 10PM. Asked for extra blankets but they didn't arrive until a second call over an hour and 1/2 later.
Checking out, we go to load car and the card reader is inoperative and locking us out.
Imagine this is 1983 and you'll have no problem with this place.
June 21, 2013
Rated 4.0 out of 5.0 by Go2College4WorkSG Great for Business
I almost always stay here at the Holiday Inn - Rutland-Killington Area when I am traveling for work in the area. It has great access to the mountains during season if that's what you like, but is also close to everything in the Rutland area; downtown, shopping, food, movies, etc. It is definitely an older hotel, that can be difficult to navigate inside, but is always comfortable when staying for business. Great pool, adequate, but small workout facility, and great restaurant and bar area! Always great recognition for Platinum Priority Club Members with free drink & breakfast coupons!
May 24, 2013
Rated 5.0 out of 5.0 by Lisa87 Comfortable and Clean
We have stayed at the Holiday Inn Rutland several times now over the past few years and we always have a wonderful experience. The staff is always polite and the rooms and clean. I would definitely recommend to others and will stay again in the near future.
May 23, 2013
Rated 5.0 out of 5.0 by gtapali Great Place to stay
I have stayed at this hotel in the past and enjoyed my stays very much. The front desk staff is incredibly friendly and helpful. They were very knowledgeable about the area and events and were able to get me directions to all the places I wanted to go. I will continue to stay at this hotel because the price is right, the rooms are great, the breakfast is fabulous, and the desk agents are superb!
May 16, 2013
Rated 5.0 out of 5.0 by Tipb Professional, Courteous and Respectful Staff
Very good business ethics employees are very courteous and respectful, I would definitely recommend.
May 16, 2013
Rated 5.0 out of 5.0 by slickered nice & quite
Had a nice and relaxing stay here. Everything was ready for me when i got there and the staff was very good. I had never been to this location before and when traveling and staying at a new place i tend to get woken up easily by any sound but it was really quite here and I slept soundly.
May 12, 2013
Rated 5.0 out of 5.0 by lawrenceski great hotel. staff is excellent
great staff. Lisa at front desk is always great. Meg at front desk very helpful. Deb and other female (sorry I forgot her name) who work breakfast buffet also great!!!
May 6, 2013
Rated 5.0 out of 5.0 by TheU Great service
We had a wonderful stay at the Holiday inn Rutland. My son left his iphone under the bed and I called the next day. They went down and checked to see if if was there and it was! It was also nice having a bar in the hotel after a long day of basketball!
May 3, 2013
Rated 5.0 out of 5.0 by Margie53 Great place
Great place to stay..great price and the food is awesome..
April 20, 2013
Rated 1.0 out of 5.0 by ohiomom No elevator!
Arrived @ hotel to find we were booked in 2nd floor room and that the hotel provided NO elevator. We were not notified of this in advance. First floor was noisy anyway and occupied by a large tour group of young people, roaming the halls.
We were given complimentary breakfast vouchers for the hotel restaurant, but no one pointed out this was for the buffet only which ended @ 9:30am, so vouchers were not valid when we arrived after 10am. Guest services book in hotel room did not indicate that there was a buffet in addition to other breakfast menu, and simply listed that breakfast was available until 11 or 11:30am.
I expect more from a Holiday Inn. The hotel looked like it may have been acquired from another hotel chain, and was in transition.
April 16, 2013
Rated 5.0 out of 5.0 by Muskrat refridgeration
Some of your rooms has freezers in your refridgerators and some don't I'm a truck driver that has been staying there for the last 10 years for the company I work for I would like to see every room with a freezer in it I carry a lunch box with a ice pak that needs to refrozen at the end of the day.other than that I've enjoyed my stay ,got to know the staff on a first name basis and they know me they're polite and curtious and the one thing Ireally like is that they make me feel welcome every time .so if you can take a look at the freezer thing it would great Thanks for taking the time to read this Mark
p.s I'm planning a trip to Rutland this summer with some of my inlaws, can you guess where we'll be staying.
April 14, 2013
Rated 5.0 out of 5.0 by GramT Wonderful front desk staff/Great housekeeping staff
We traveled with 3 of our grandchildren and the housekeeping staff - We needed more towls in room - no problem they were right there with them -
The front desk staff was great - Lisa (front desk) knew me by my first name every time I saw her and always had a smile for everyone -
April 12, 2013