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Rated 4.3 out of 5 by 321 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Sac-Cap Plaza Was looking for something reasonable, clean and close to the capital. Hadn't stayed in a Holiday Inn for years, and was pleasantly surprised by this one. Normally don't consider the Holiday Inn as a "better hotel," but this met my needs, clean, well laid out, easy in and out, and within walking distance of the capitol offices. Yes, I will stay here again, and will probably try one of the suburban Holiday Inns again too. October 18, 2014
Rated 2.0 out of 5.0 by Not happy My experience was marginal. The phones did not work in the room during the conference that was scheduled there....and every time, I went to my room, the keys would not work, so I had to get new keys 3 times....... Not enough coffee packets in the room for the morning as well. October 18, 2014
Rated 5.0 out of 5.0 by Felt Valued Going back and staying for a second time was just like seeing old friends. They welcomed me as if I stay there everyday. They contacted the person I needed to talk to. They are so awesome there. I cannot thank you enough for the warm welcome I get everytime I come to town. See you soon!!! October 18, 2014
Rated 3.0 out of 5.0 by Plusses and minuses Nice bed and decently sized room. However, the furnishings and toiletries were a bit on the cheap-looking side, and the restaurants have limited hours. The biggest plus is that the hotel is right downtown. The biggest minus is the noise -- the room had a whistling sound and a whirring fan noise of such volume that earplugs had to be purchased in order to sleep. October 17, 2014
Rated 5.0 out of 5.0 by I'm Back Love staying here for work; convenient and lots of retail therapy close by. Love staying here. October 17, 2014
Rated 4.0 out of 5.0 by Excellent location to walk anywhere This location is excellent in that it is centrally located in the downtown Sacramento Area. There are plenty of places to walk to for entertainment, restaurants and attractions. October 16, 2014
Rated 5.0 out of 5.0 by Best service we've encountered This is probably the best experience we have had in our travels with IHG hotels. We are extremely pleased in all of our stays, but this probably was our best. We only use IHG for our stays. October 15, 2014
Rated 5.0 out of 5.0 by Great hotel stay We had a most enjoyable 3 night stay in your hotel. We were especially impressed with the friendliness of the staff who went out of their way to say hello, help us with internet problems and expand our stay a day. Even the housekeeping woman on our floor greeted us with a friendly hello and smile each morning. It was a good sized room with all the conveniences we needed. It is well located near the freeway, shopping, restaurants and museums (loved that Art Museum). Our only thought for improvement would be a sign on "J" Street so we could better see where the entrance to the hotel was as we drove in. It was NOT too obvious. October 14, 2014
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