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Rated 4.3 out of 5 by 324 reviewers.
Rated 4.0 out of 5.0 by Excellent location to walk anywhere This location is excellent in that it is centrally located in the downtown Sacramento Area. There are plenty of places to walk to for entertainment, restaurants and attractions. October 16, 2014
Rated 5.0 out of 5.0 by Best service we've encountered This is probably the best experience we have had in our travels with IHG hotels. We are extremely pleased in all of our stays, but this probably was our best. We only use IHG for our stays. October 15, 2014
Rated 5.0 out of 5.0 by Great hotel stay We had a most enjoyable 3 night stay in your hotel. We were especially impressed with the friendliness of the staff who went out of their way to say hello, help us with internet problems and expand our stay a day. Even the housekeeping woman on our floor greeted us with a friendly hello and smile each morning. It was a good sized room with all the conveniences we needed. It is well located near the freeway, shopping, restaurants and museums (loved that Art Museum). Our only thought for improvement would be a sign on "J" Street so we could better see where the entrance to the hotel was as we drove in. It was NOT too obvious. October 14, 2014
Rated 4.0 out of 5.0 by Good hotel in a convenient location Very convenient to stay if you are going out in Old Sac October 13, 2014
Rated 5.0 out of 5.0 by Another great stay I have to stay a this Hotel several times a year. I was not disappointed .Great service, clean rooms, great restaurant. Walking distance to old town and Amtrak station.. October 9, 2014
Rated 5.0 out of 5.0 by Friendly staff and very comfortable room. I vas very impressed with this hotel. I appreciated the courtesy of staff, and the convenience of the lobby store. The clerk in the store was very friendly and I appreciated having more items (including lottery) than regular hotel gift shops. The room was very clean and modern. This all made for a very enjoyable stay. October 7, 2014
Rated 4.0 out of 5.0 by comfortable beds, friendly staff, clean rooms I'd stay here again. The rooms were very clean, the staff friendly and the beds are so comfortable! October 6, 2014
Rated 5.0 out of 5.0 by Stay at Holiday Inn Clean rooms. Friendly staff. Great place to stay on business. October 3, 2014
Rated 5.0 out of 5.0 by Convenient, clean and comfortable Staff pleasant and friendly. All parts of the hotel clean. Bed and bedding comfortable. Hotel is next to a major highway so there is some road noise. Rooms are modern and not worn. Hotel is walking distance to all downtown offices and business and it is very close to the old town area. Lots of restaurants nearby, again walking distance October 2, 2014
Rated 3.0 out of 5.0 by Needs Updating This property needs updating, especially the rooms, the heating/cooling systems are marginal, beds are just so, so. In room coffee is the worst I have experienced. Everything about the room seemed dated. Meeting rooms and attention to detail is very lacking, needs a major jump start. September 30, 2014
Rated 5.0 out of 5.0 by Great Valet Service Holiday Inn Sacramento is a great place to stay when you are in the Sacramento Area. Ease of parking, shopping and businesses is a plus. September 30, 2014
Rated 4.0 out of 5.0 by Great Location Excellent downtown location with many attractions within walking distance. September 29, 2014
Rated 4.0 out of 5.0 by Great service, rock hard bed Everything was great for a above mid-level hotel except the bed which was rock hard--not just firm, but ROCK HARD. The room was good size, nicely appointed, comfortable sofa, good sized bath, everything very clean, and the staff was courteous and professional. The bed was a killer. September 27, 2014
Rated 4.0 out of 5.0 by Good value for the price. Stayed at this hotel because it was close to a family wedding location. The facility is adequate, very clean and the staff were exceptionally nice and accommodating. I was surprised that a refridgerator was not provided in each room; however, we received one promptly when requested. September 25, 2014
Rated 4.0 out of 5.0 by One night stay worth it Overall good experience. Staff is excellent! The hotel shuttle staff was very considerate helping our large group navigate the construction zones to get to a nearby restaurant, safely. We were able to walk under the tunnel to Old Sacramento from the hotel and felt safe. Going the other direction towards Macy's, and into the construction zone was less safe September 25, 2014
Rated 5.0 out of 5.0 by A great place to stay in Sacramento! We always Sacramento-Capitol Plaza when we are overnighting in Sacramento. Staff are great and the facilities are up-to-date and near mid-town venues we like to visit. Highly recommended! September 25, 2014
Rated 5.0 out of 5.0 by Great location, great stay. This was the meeting hotel for a convention, so room rate was excellent for quality of property. The room was comfortable and CLEAN! Nice to be able to get a late dinner in the bar area while visiting with friends. Proximity to Old Sac and downtown shopping was a bonus. Food and beverage seemed pricey,but no more so than any nearby competitor. September 25, 2014
Rated 5.0 out of 5.0 by Excellent over all ! Very very good FRIENDLY STAFF PROACTIVE HELPFUL CARING September 24, 2014
Rated 5.0 out of 5.0 by Excellent stay! This hotel was a great deal and location in downtown. Very clean and comfortable. September 24, 2014
Rated 5.0 out of 5.0 by Best service The staff went above and beyond in order to make my visit enjoyable. They were friendly, helpful, and informed. September 22, 2014
Rated 4.0 out of 5.0 by Nice place to stay Clean rooms, great service, near to downtown area and shopping/dining. September 20, 2014
Rated 4.0 out of 5.0 by Business Traveler This hotel provides all the basics needed for business travel. It's not flashy; but, it's comfortable, clean and safe. The staff is friendly and efficient. The hotel is located within easy walking distance of Old Sacramento where you will find a number of fine restaurants and attractions. September 19, 2014
Rated 5.0 out of 5.0 by Great Room and Great Breakfast This was a great experience for the night that my wife and I stayed at the hotel. The bed was comfortable and everything was very clean. Breakfast in the morning was great and a great price. September 18, 2014
Rated 5.0 out of 5.0 by Old Town Sacramento Great stay in a very clean and comfortable hotel. Check in was easy, quick and efficient. We love the location and the friendly staff. Makes us feel like coming back! Linda and Lisa are particularly helpful and welcoming. September 16, 2014
Rated 5.0 out of 5.0 by Great The Holiday Inn is in the center of everything. The mall is next door, Old Sacramento is walking distance and every type of restaurant is also close by. Staff is super friendly. Clean hotel. I always stay there when I come in for business. September 15, 2014
Rated 3.0 out of 5.0 by ok service hotel was ok. Staff could have been more personable. Bed was not comfortable. September 11, 2014
Rated 5.0 out of 5.0 by OUTSTANDING!!! We were in town for a family wedding and had 8+ rooms for guests/family for 5 nights. The entire staff was OUTSTANDING!! Everyone was pleasant and went above and beyond to meet our varying needs. Not being familiar with the area we asked for good places to eat and shop and got wonderful recommendations We had one family member in a wheelchair and another with special needs and everyone was very kind and helpful. The location is perfect...walking distance to so many restaurants and shopping! I don't know when I will be back in Sacramento but I would be happy to return to this location! Thank You!! September 11, 2014
Rated 5.0 out of 5.0 by Great Stay Great location, friendly staff, clean hotel and rooms. September 11, 2014
Rated 4.0 out of 5.0 by Cleaning staff very friendly Queen beds would be better than full beds and more carts for luggage for checking out September 5, 2014
Rated 4.0 out of 5.0 by Lack of concern. Check in this time was Great this year! I made my show on time so everyone was happy!! But, due to a big party that was going on Friday night on Aug. 29. and the total lack of sleep was not so good at all!! I told the front desk the very next day and I was told that they would make an adjustment on my bill. O.K. Then when I check out , the adjustment was only $35.00 !!!!! WHAT!! For not getting any sleep that night!! NOT GOOD AT ALL!!! I want to keep on coming back to your Hotel! Because it is so very close to Old Sac. Where I do shows. I do understand that things do happen. But to give me just $35.00 was like a slap in the face. :( NOT HAPPY ABOUT THAT AT ALL! September 5, 2014
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