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Rated 4.3 out of 5 by 332 reviewers.
Rated 2.0 out of 5.0 by It was Okay. I recently stayed at the Holiday Inn - Capitol Plaza for a conference that was being held. Although the conference went well, and everyone seemed to enjoy it, some of the hotel staff were downright rude. It definitely seemed as if they did not want to work there. When I greeted them good morning, they would ignore me and walk away. RUDE! In addition, on the morning of my check out, the maid knocked on our room door at 7:45am asking us if we were checking out. We reminded her that checkout time was noon. It didn't stop her. When my roommate left the room she advised the maid that I was still occupying the room. Not two minutes later, the maid knocked on our door and entered using her key without waiting. In my opinion this is unacceptable. I believe the only positive of this hotel is the proximity to Old Town Sacramento and other restaurants. I do not think I would recommend this place in the future. October 21, 2014
Rated 5.0 out of 5.0 by friendly staff and excellent service I stayed at the Holiday Inn for a EPA Conference the staff there went above and beyond the call of duty the Assistant Manager and maintenance staff were very helpful, the front desk made my check in very easy and fast just the way a check in should be this was the best trip ever staying at any IHG properties thank you so much for the great service!!! October 20, 2014
Rated 3.0 out of 5.0 by Conference Trip The room was very comfortable and clean. I could clearly hear my neighbor's conversations through the adjoining door; but, it was not overwhelmingly disturbing. The front desk staff was excellent and made the subtle inconveniences less problematic. October 20, 2014
Rated 4.0 out of 5.0 by Holiday Inn Sac-Cap Plaza Was looking for something reasonable, clean and close to the capital. Hadn't stayed in a Holiday Inn for years, and was pleasantly surprised by this one. Normally don't consider the Holiday Inn as a "better hotel," but this met my needs, clean, well laid out, easy in and out, and within walking distance of the capitol offices. Yes, I will stay here again, and will probably try one of the suburban Holiday Inns again too. October 18, 2014
Rated 2.0 out of 5.0 by Not happy My experience was marginal. The phones did not work in the room during the conference that was scheduled there....and every time, I went to my room, the keys would not work, so I had to get new keys 3 times....... Not enough coffee packets in the room for the morning as well. October 18, 2014
Rated 5.0 out of 5.0 by Felt Valued Going back and staying for a second time was just like seeing old friends. They welcomed me as if I stay there everyday. They contacted the person I needed to talk to. They are so awesome there. I cannot thank you enough for the warm welcome I get everytime I come to town. See you soon!!! October 18, 2014
Rated 3.0 out of 5.0 by Plusses and minuses Nice bed and decently sized room. However, the furnishings and toiletries were a bit on the cheap-looking side, and the restaurants have limited hours. The biggest plus is that the hotel is right downtown. The biggest minus is the noise -- the room had a whistling sound and a whirring fan noise of such volume that earplugs had to be purchased in order to sleep. October 17, 2014
Rated 5.0 out of 5.0 by I'm Back Love staying here for work; convenient and lots of retail therapy close by. Love staying here. October 17, 2014
Rated 4.0 out of 5.0 by Excellent location to walk anywhere This location is excellent in that it is centrally located in the downtown Sacramento Area. There are plenty of places to walk to for entertainment, restaurants and attractions. October 16, 2014
Rated 5.0 out of 5.0 by Best service we've encountered This is probably the best experience we have had in our travels with IHG hotels. We are extremely pleased in all of our stays, but this probably was our best. We only use IHG for our stays. October 15, 2014
Rated 5.0 out of 5.0 by Great hotel stay We had a most enjoyable 3 night stay in your hotel. We were especially impressed with the friendliness of the staff who went out of their way to say hello, help us with internet problems and expand our stay a day. Even the housekeeping woman on our floor greeted us with a friendly hello and smile each morning. It was a good sized room with all the conveniences we needed. It is well located near the freeway, shopping, restaurants and museums (loved that Art Museum). Our only thought for improvement would be a sign on "J" Street so we could better see where the entrance to the hotel was as we drove in. It was NOT too obvious. October 14, 2014
Rated 4.0 out of 5.0 by Good hotel in a convenient location Very convenient to stay if you are going out in Old Sac October 13, 2014
Rated 5.0 out of 5.0 by Another great stay I have to stay a this Hotel several times a year. I was not disappointed .Great service, clean rooms, great restaurant. Walking distance to old town and Amtrak station.. October 9, 2014
Rated 5.0 out of 5.0 by Friendly staff and very comfortable room. I vas very impressed with this hotel. I appreciated the courtesy of staff, and the convenience of the lobby store. The clerk in the store was very friendly and I appreciated having more items (including lottery) than regular hotel gift shops. The room was very clean and modern. This all made for a very enjoyable stay. October 7, 2014
Rated 4.0 out of 5.0 by comfortable beds, friendly staff, clean rooms I'd stay here again. The rooms were very clean, the staff friendly and the beds are so comfortable! October 6, 2014
Rated 5.0 out of 5.0 by Stay at Holiday Inn Clean rooms. Friendly staff. Great place to stay on business. October 3, 2014
Rated 5.0 out of 5.0 by Convenient, clean and comfortable Staff pleasant and friendly. All parts of the hotel clean. Bed and bedding comfortable. Hotel is next to a major highway so there is some road noise. Rooms are modern and not worn. Hotel is walking distance to all downtown offices and business and it is very close to the old town area. Lots of restaurants nearby, again walking distance October 2, 2014
Rated 3.0 out of 5.0 by Needs Updating This property needs updating, especially the rooms, the heating/cooling systems are marginal, beds are just so, so. In room coffee is the worst I have experienced. Everything about the room seemed dated. Meeting rooms and attention to detail is very lacking, needs a major jump start. September 30, 2014
Rated 5.0 out of 5.0 by Great Valet Service Holiday Inn Sacramento is a great place to stay when you are in the Sacramento Area. Ease of parking, shopping and businesses is a plus. September 30, 2014
Rated 4.0 out of 5.0 by Great Location Excellent downtown location with many attractions within walking distance. September 29, 2014
Rated 4.0 out of 5.0 by Great service, rock hard bed Everything was great for a above mid-level hotel except the bed which was rock hard--not just firm, but ROCK HARD. The room was good size, nicely appointed, comfortable sofa, good sized bath, everything very clean, and the staff was courteous and professional. The bed was a killer. September 27, 2014
Rated 4.0 out of 5.0 by Good value for the price. Stayed at this hotel because it was close to a family wedding location. The facility is adequate, very clean and the staff were exceptionally nice and accommodating. I was surprised that a refridgerator was not provided in each room; however, we received one promptly when requested. September 25, 2014
Rated 4.0 out of 5.0 by One night stay worth it Overall good experience. Staff is excellent! The hotel shuttle staff was very considerate helping our large group navigate the construction zones to get to a nearby restaurant, safely. We were able to walk under the tunnel to Old Sacramento from the hotel and felt safe. Going the other direction towards Macy's, and into the construction zone was less safe September 25, 2014
Rated 5.0 out of 5.0 by A great place to stay in Sacramento! We always Sacramento-Capitol Plaza when we are overnighting in Sacramento. Staff are great and the facilities are up-to-date and near mid-town venues we like to visit. Highly recommended! September 25, 2014
Rated 5.0 out of 5.0 by Great location, great stay. This was the meeting hotel for a convention, so room rate was excellent for quality of property. The room was comfortable and CLEAN! Nice to be able to get a late dinner in the bar area while visiting with friends. Proximity to Old Sac and downtown shopping was a bonus. Food and beverage seemed pricey,but no more so than any nearby competitor. September 25, 2014
Rated 5.0 out of 5.0 by Excellent over all ! Very very good FRIENDLY STAFF PROACTIVE HELPFUL CARING September 24, 2014
Rated 5.0 out of 5.0 by Excellent stay! This hotel was a great deal and location in downtown. Very clean and comfortable. September 24, 2014
Rated 5.0 out of 5.0 by Best service The staff went above and beyond in order to make my visit enjoyable. They were friendly, helpful, and informed. September 22, 2014
Rated 4.0 out of 5.0 by Nice place to stay Clean rooms, great service, near to downtown area and shopping/dining. September 20, 2014
Rated 4.0 out of 5.0 by Business Traveler This hotel provides all the basics needed for business travel. It's not flashy; but, it's comfortable, clean and safe. The staff is friendly and efficient. The hotel is located within easy walking distance of Old Sacramento where you will find a number of fine restaurants and attractions. September 19, 2014
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