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Rated 4.3 out of 5 by 522 reviewers.
Rated 5.0 out of 5.0 by Great location My stay at this hotel was a lot better than I had visioned. When I was told it was near Old Town. I had pictured a old revamped hotel. When I got there and seen where it was and the condition of the hotel. I was more than happy. Thanks management and staff July 2, 2015
Rated 5.0 out of 5.0 by THE BEST I stayed at 4 different hotel during my 12 day California vacation. The Holiday Inn Sacramento Capital Plaza was by far the best of all. ALL pros and no cons. June 30, 2015
Rated 5.0 out of 5.0 by Friendly and helpful staff Partial reason for stopping at Holiday Inns is the usual excellent staff people. The same is true for Sacramento. The hotel parking was VERY DFFCULT to follow and understand, however, the staff outdid themselves and responded to our questions and needs. This motel is in the heart of Old Sacramento, and is an "older" building. A walking map of old town or Sacramento would be a BIG help. I always look for the free breakfast and was disappointed not to find it here. We did purchase our breakfast. (No cinnamon rolls in evidence! Shame!) Bed was comfortable and temp. in room good. Parking was available and close to the motel. It wasn't the best HI we've visited, but was okay. BTW, we did not get offered your little ditty bag for Priority Members (water & candy/cookie). June 30, 2015
Rated 4.0 out of 5.0 by KP in SAC again the hotel is really pretty nice. I would just like the TV and movie services to be in working order. If the service is an option at a hotel, then it should be in working order. If not, then I feel like I am overpaying. June 29, 2015
Rated 5.0 out of 5.0 by Easy Check-in/Out Excellent customer services, after a long drive, the last thing to worry about is a long wait in line to check in/out. At this location, there was no wait, where it's located, it was a great surprise. I like that very much. Great hotel as far as cleanliness, attractive and well attended. I felt very safe there. I will always stay there anytime I am in the area. June 29, 2015
Rated 5.0 out of 5.0 by Great hotel! Our stay at this Sacramento Holiday Inn was very accommodating! Jeremy, the manager, was extremely helpful in parking our truck and trailer overnight in the valet lot. He was very professional and courteous while assisting us with checking in our rooms as well. The hotel is also within walking distance of the Old Sacramento historical sites. I would highly recommend this hotel for future stays! June 25, 2015
Rated 5.0 out of 5.0 by Great Stay We were greeted by a very friendly staff member. Our room was spotless, cool, and quiet. The young man who checked us out was very friendly and helpful. We would not hesitate to stay here any time we are in Sacramento. June 23, 2015
Rated 3.0 out of 5.0 by A problem that reoccurs It's happened three times so far this year. I make a reservation for my partner, using my affiliated IHG credit card, and fax the correct form to Accounting authorising the use of my card for the stay and for incidentals; I call Accounting at this property to insure that everything is in order, and when he goes to check in they ask for a credit card for incidentals. On one occasion I had to be exceptionally assertive with the desk clerk who responded to my phone call (Accounting being closed at 5:15pm on a Friday, which is understandable), and this last experience was a bit better, as my partner called me and the reception clerk spoke to me and took my word as verification. If I fax the form and call Accounting to make sure it's in effect, why does the Reception Desk personnel not know that the reservation is under his name, not mine, and that my credit card is to be used? If I follow your procedures and they don't work, what is the alternative except to book him into a different hotel? June 23, 2015
  • 2015-07-05T11:05:10.385-05:00
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