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Rated 4.3 out of 5 by 595 reviewers.
Rated 5.0 out of 5.0 by Great location Great location, walking distance to old downtown. Great view ! October 5, 2015
Rated 4.0 out of 5.0 by Convenient comfort My room faced north, with closeby freeway just west of the hotel. Traffic noise on the 14th floor was barely perceptible and not a sleep factor. Mattress was excellent with no apparent wear. Surprisingly, elevator calls were always filled very quickly. No refrigerator in the room, but was provided on request, no charge. Receptionist said "its an old building, the electrical system wouldn't support one in every room." Restaurant offers a pleasant outdoor patio adjacent to the pedestrian path that leads directly to Old Town, via a tunnel under street and freeway. The occasional homeless character detracted from that convenience. Downtown one-ways made garage exit a little slow during traffic peaks, but a small issue. Great location and comfortable. Very responsive staff. October 2, 2015
Rated 1.0 out of 5.0 by Expected more I was disappointed with my overall stay from housekeeping, amenities, to the food selection in the Café. Disappointed because I've stayed in other Holiday Inn Hotels and never had a problem. Only good thing was the hotel is close to Old Sacramento, walking distances. October 1, 2015
Rated 5.0 out of 5.0 by poor air conditioner noisy inefficient air conditioner so noisy when running could not hear the television September 30, 2015
Rated 4.0 out of 5.0 by MEH I would have preferred to be informed that I would be receiving a room outfitted for a person with disabilities BEFORE being issued the room. I think that the particular employee at check-in had POOR customer service, but he is the exception. The rest of the staff members were helpful and nice. I didn't like how the menu for room service and the restaurant are NOT available online... REALLY??!? The rooms are NOT equipped with mini fridges and there is waitlist. I have no idea how the waitlist works. The food is mediocre. Walk to Old Sacramento or the downtown area for better food, it's worth the minimal effort for much better food! September 28, 2015
Rated 4.0 out of 5.0 by Good, dependable lodging This is a good hotel for business in downtown Sacramento. Friendly, efficient staff, easy access to the Capitol and Old Town. amenities are more than what you would expect at a Holiday Inn, and everything was clean and tidy. September 28, 2015
Rated 5.0 out of 5.0 by Great as usual My stay here was great as usual I stay here quite often has excellent people and excellent service its my home away from home September 27, 2015
Rated 4.0 out of 5.0 by Comfortable Hotel I stay here 6 times a year for business and I always have a clean room, comfortable bed and reliable internet service. The food at the hotel is good and you also have your choice of a number of restaurants within easy walking distance of Old Sacramento. September 27, 2015
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