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Rated 4.3 out of 5 by 470 reviewers.
Rated 5.0 out of 5.0 by Great location and Service It has been years since I have stayed at this hotel and it has really kicked it up a notch! I particularly appreciated the close walking distance to the train station, Old Sac and River City brewing company. I owe the staff a big thank you for handling a scheduling mix-up and state billing issue to my satisfaction. I will definitely stay here again! May 3, 2015
Rated 5.0 out of 5.0 by Great Stay (Except for When I Applied Make-up The room was clean and comfortable. The bathroom was very clean. The only thing that I can complain about is the lighting in the bathroom. It wasn't very good. I felt that I could not see well enough to apply my make-up. May 2, 2015
Rated 5.0 out of 5.0 by Good hotel Stayed for a conference. With few minor exceptions excellent place to stay. Next to Old Sacramento which means access to shops, museums, river boat, and restaurants, allegedly safe. Great place to take a morning run or walk by the river and in Old Town. Very clean, nice staff. Hotel within 5-10 minute walk to AMTRAK. May 1, 2015
Rated 4.0 out of 5.0 by High Value, Convenient location The hotel is convenient to Old Town, clean and well maintained. The meeting rooms were appropriate and the staff was attentive. My room was clean and contemporary. I prefer a softer mattress but was able to sleep without difficulty May 1, 2015
Rated 3.0 out of 5.0 by Too small This was the smallest room that I have ever stayed in, plus there was a large group of students/high school kids staying there that were loud and obnoxious. April 30, 2015
Rated 1.0 out of 5.0 by Meeting room cramped BCHA meeting room not what we bargained for , much too cramped Change in management was a big disappointment . we did not get what we originally arranged for April 29, 2015
Rated 5.0 out of 5.0 by Hotel shop attendant went over and above After attending meetings for several days, the battery in my key was dead so I was unable to get into my vehicle without the alarm going off. The gentleman at hotel gift shop did not carry the specialized battery but directed me to a location several blocks away. Seeing me standing outside waiting for AAA, he brought his own personal key and offered me the battery from it if it would help. This unselfish gesture to assist a guest was a true reflection of his values and a credit to the hotel for a quality partnership that exemplifies their mission. Be sure and stop by the shop and say hi to him and buy something! April 29, 2015
Rated 5.0 out of 5.0 by Caring Staff I am allergic to dairy so my group did not order me any special meal at lunch. It was either Valerie or Vivian who was helping in our room with lunch catering. She came up to me as I sat with no food in front of me. She went out of her way to try and get me something.. and came back with a couple of items I could eat. I don't like going to restaurants because they seem like it is a hassle when I quiz them about ingredients in food so you can imagine how shocked and overjoyed I was with Valerie/Vivian's care and concern. A huge thank you!!! April 29, 2015
  • 2015-05-04T14:54:29.368-05:00
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