Rated 4.1 out of 5 by 220
Rated 4.0 out of 5.0 by bxgrlnga Great hotel 15 minutes from NYC
My family and I decided to host our bi-annual family reunion there and we had a ball. The hotel's outside appearance can use an update but inside looks like it was remodeled recently. The rooms were decent size and sleeps up to 4 in the king suite. The pool was closed my entire stay and the soda machines were broken but overall I would stay there again to enjoy that great Jersey diner food across the street at 4 West Diner and to stroll the cute Palisades Ave and shop in the boutiques. Lets not forget the close proximity to NYC.
July 24, 2014
Rated 5.0 out of 5.0 by Philana Clean and comfortable bed
The room was clean. The bed was comfortable and
we had a good night sleep. It was very quiet.
The staff was very nice and helpful.
July 23, 2014
Rated 3.0 out of 5.0 by y123 07/13
Hygiene was poor. Found 2 bugs on the bed and showed a picture to the reception manager. Also, light didn't work well and required a technician to come twice till I got tired calling... In addition the TV signal disappeared sporadically. Expected a compensation from the hotel staff.
July 22, 2014
Rated 4.0 out of 5.0 by mcharp hockey tourne
nj Englewood hotel was nice enough though room across from ice making machine. did not match comfort and amenities of other hotels visited recently.
July 18, 2014
Rated 5.0 out of 5.0 by Roscoe77 excellent place to stay, great choice
i will stay here again when i'm in the area. this hotel is in a
great location to do anything you want, New York is 5 minutes
away. the staff at the hotel is great, everybody does a wonderful job, keep up the good work and i will see you again
July 17, 2014
Rated 4.0 out of 5.0 by Bill III Overall Experience
We stayed for almost a week, for a hockey tournament that was at the Ice House which was close by... but although some of the write ups say it's easy getting to and from New York City... I caution you, the city bus stop is a 8 - 10 minute walk and back is about 5 mins further from the hotel, at night walking back is a bit nerve racking (for my wife, as it's pretty dark in some areas) the City buses are coaches which are nice. Look into getting a pass if your staying for a week.. the commute is 30 mins minimum without traffic.. there... much longer back... do not travel to or from the City between 4 and 7 pm...
As far as the hotel goes, nice, they could offer a cheaper rate for the morning buffet for the kids... or maybe include the buffet as every other hotel is pretty much now doing...
The rooms have double beds... not queens, so be prepared for that if your doubling up.. they were gracious enough to give us the room with a King bed and a pull out sofa..
No fridges in the room, but upon request they gladly provided one for us..
The heating / air conditioner in the room works REALLY well, but loud...
July 15, 2014
Rated 3.0 out of 5.0 by Shivabj Comfortable bed .
Was a good stay in overall..
Room cleanliness and shuttle service was very useful / helpful especially at place like EC
July 14, 2014
Rated 4.0 out of 5.0 Perfect for Teaneck area
Great hotel. The pool is great and they even offer swimming lessons for adults and children. Rooms are very nice. Close places to dine too if you're in the walking mood.
July 12, 2014
Rated 5.0 out of 5.0 by soney clean hotel excelent staff
very clean room housekeeping and front desk staff made me feel at home.
July 10, 2014
Rated 5.0 out of 5.0 by Ennette What a great stay!
My family booked a bunch of rooms over a week for a family occasion in the area.
Everything about our stay was wonderful. The hotel staff did everything they could and went out of their way to please us. They were all extremely accommodating and it was a pleasure dealing with the desk staff.
The rooms themselves were clean and comfortable and large enough to hold all our belongings comfortably.
I can say that having such a comfortable place to stay helped us enjoy our family occasion that much more.
Thank you everyone!
July 8, 2014
Rated 5.0 out of 5.0 by Pav09 Awesome trip
My family and I are going thru a really hard time right now and had to book a hotel that was accessible to the hospital. They are excellent!! Clean rooms, excellent service, the restaurant is nice and KEvin from restaurant was very kind, also Nataly at the front desk went out of her way to help us at all times, she even offer her self to pray for us and felt so compassionate that I felt at home! We have to come back and Even in this hard time we are going thru I'm excited to go again.
July 8, 2014
Rated 5.0 out of 5.0 by 7vegas11 clean hotel with courteous staff
the hotel was very conveniently located near the site of the competition we were attending. the room was very spacious for us with plenty of outlets; and the staff was very courteous throughout our stay.
July 7, 2014
Rated 5.0 out of 5.0 by Larry O. Great Gym for Excersize
I was there for a Pro Body Building Competition for my Son-in-Law. It is held there every year for the 4th of July weekend in New Jersey. The hotel
July 7, 2014
Rated 4.0 out of 5.0 by MarkT123 Friendly and Accommodating
The staff is exceptionally friendly and helpful. The accommodations are very good for the price. Location is convenient. Access to The Gym at Englewood is a great perk.
July 6, 2014
Rated 3.0 out of 5.0 High level of Noise
Very early in the morining the room across my room had water leak and the hotel staff chose to place the noisy wet vacume in the hall instead inside the room. Not very smart.
Off course that woke me up and could not go back to sleep. I did not appreciate that.
July 3, 2014
Rated 3.0 out of 5.0 by Mamamackayak Good location/Great Staff
The front desk staff was especially courteous, even during busy times. Housekeepers were courteous and very thorough
July 3, 2014
Rated 5.0 out of 5.0 by Satisfied in NJ No Complaints
Comfortable , enjoyable stay. Keep up the good work.
July 1, 2014
Rated 5.0 out of 5.0 by Miss Schweiz Grossatigen Service
Wir haben uns in den zehn Tage bei Ihnen wohl gefüllt.
Vielen Dank und auf bald.........
June 30, 2014
Rated 3.0 out of 5.0 by chippymick comfortable
we were quite disappointed with the hotel compared with our one night stay at the Holiday Inn Express NEC Birmingham UK and with other Crowne Plaza Hotels.
we felt we had a good deal regarding price but some of the staff seemed to be put out by our groups stay.
June 29, 2014
Rated 3.0 out of 5.0 by Perripatetic Comfortable bed, but air conditioning noisy.
Very good hotel and service. Only problem was lack of milk for morning tea/coffee.
June 27, 2014
Rated 4.0 out of 5.0 by NHS1 Very nice experience
Comfortable hotel that is convenient to Northern Jersey and New York City. Very friendly staff and helpful staff. Many amenities. Some noise from neighboring rooms.
June 19, 2014
Rated 5.0 out of 5.0 by sonzo56 Nice Hotel
The room and hotel were clean and comfortable.
Thank goodness there is a diner across the street because breakfast was not included.
The hotel offered a daily free membership to reward members - more equipment than was in the hotel fitness area.
June 17, 2014
Rated 4.0 out of 5.0 by larry 2014 breakfast very expensive
the hotel was very nice and clean overall snd close to NYC the reason for visit. the bad, breakfast very expensive should offer a continental ligther breakfast for free.
June 16, 2014
Rated 3.0 out of 5.0 by James13400 Wifi and tv
Normally I have quality stays at crowne plaza properties but this time the wifi signal was weak and there were very few tv channels available.
June 15, 2014
Rated 2.0 out of 5.0 by Anonymous911 Disappointment in service
I was extremely disappointed with the service during my stay last week. Cable was out for the entire night and the managers did nothing to accommodate guests. When inquiring regarding a make-good, hotel management took no responsibility for the problem stating "it's not the hotel's fault so we are not doing anything about it." The response was rude and the service was poor. I stay at this hotel for business nearly four times a month and am seriously considering bringing my business elsewhere.
June 15, 2014
Rated 5.0 out of 5.0 by Epstem Great Hotel .Excellent location
I stay at this hotel anytime that I'm in the area or visiting NYC I have stayed at many hotels within the chain and this one is by far the best. The combination of an excellent staff, the location and the updating of the interior makes it a place I would highly recommend.
June 13, 2014
Rated 5.0 out of 5.0 by EliC Nice Hotel
Hotel was nice. Adding this because it won't let me move on in the survey.
June 10, 2014
Rated 5.0 out of 5.0 by csp1986 Great night
We saw a concert at Bergen PAC and they got us to the show and made sure we made it back! Great night!
June 9, 2014
Rated 4.0 out of 5.0 by sadsack quiet stay
poor resolution to kids out of control outside room. security responded but problem cantiued as soon as they left.
June 6, 2014
Rated 5.0 out of 5.0 by Chieflaz Close to the GW/NYP
Nice Hotel for over night stay. If your looking for complimentary coffee/Tea and /or breakfast, this is not that kind of hotel.
June 6, 2014