Rated 4.1 out of 5 by 233
Rated 5.0 out of 5.0 by Miss Schweiz Grossatigen Service
Wir haben uns in den zehn Tage bei Ihnen wohl gefüllt.
Vielen Dank und auf bald.........
June 30, 2014
Rated 3.0 out of 5.0 by chippymick comfortable
we were quite disappointed with the hotel compared with our one night stay at the Holiday Inn Express NEC Birmingham UK and with other Crowne Plaza Hotels.
we felt we had a good deal regarding price but some of the staff seemed to be put out by our groups stay.
June 29, 2014
Rated 3.0 out of 5.0 by Perripatetic Comfortable bed, but air conditioning noisy.
Very good hotel and service. Only problem was lack of milk for morning tea/coffee.
June 27, 2014
Rated 4.0 out of 5.0 by NHS1 Very nice experience
Comfortable hotel that is convenient to Northern Jersey and New York City. Very friendly staff and helpful staff. Many amenities. Some noise from neighboring rooms.
June 19, 2014
Rated 5.0 out of 5.0 by sonzo56 Nice Hotel
The room and hotel were clean and comfortable.
Thank goodness there is a diner across the street because breakfast was not included.
The hotel offered a daily free membership to reward members - more equipment than was in the hotel fitness area.
June 17, 2014
Rated 4.0 out of 5.0 by larry 2014 breakfast very expensive
the hotel was very nice and clean overall snd close to NYC the reason for visit. the bad, breakfast very expensive should offer a continental ligther breakfast for free.
June 16, 2014
Rated 3.0 out of 5.0 by James13400 Wifi and tv
Normally I have quality stays at crowne plaza properties but this time the wifi signal was weak and there were very few tv channels available.
June 15, 2014
Rated 2.0 out of 5.0 by Anonymous911 Disappointment in service
I was extremely disappointed with the service during my stay last week. Cable was out for the entire night and the managers did nothing to accommodate guests. When inquiring regarding a make-good, hotel management took no responsibility for the problem stating "it's not the hotel's fault so we are not doing anything about it." The response was rude and the service was poor. I stay at this hotel for business nearly four times a month and am seriously considering bringing my business elsewhere.
June 15, 2014
Rated 5.0 out of 5.0 by Epstem Great Hotel .Excellent location
I stay at this hotel anytime that I'm in the area or visiting NYC I have stayed at many hotels within the chain and this one is by far the best. The combination of an excellent staff, the location and the updating of the interior makes it a place I would highly recommend.
June 13, 2014
Rated 5.0 out of 5.0 by EliC Nice Hotel
Hotel was nice. Adding this because it won't let me move on in the survey.
June 10, 2014
Rated 5.0 out of 5.0 by csp1986 Great night
We saw a concert at Bergen PAC and they got us to the show and made sure we made it back! Great night!
June 9, 2014
Rated 4.0 out of 5.0 by sadsack quiet stay
poor resolution to kids out of control outside room. security responded but problem cantiued as soon as they left.
June 6, 2014
Rated 5.0 out of 5.0 by Chieflaz Close to the GW/NYP
Nice Hotel for over night stay. If your looking for complimentary coffee/Tea and /or breakfast, this is not that kind of hotel.
June 6, 2014
Rated 5.0 out of 5.0 by Ceppster Great place
Nice property. Recently updated so rooms are fresh and clean with up to date furnishings. Only negative was the very limited offering in the restaurant which I am sure was due to the occupancy level. Breakfast offering however was well done.
June 3, 2014
Rated 5.0 out of 5.0 by MVP IV Decent Hotel, Amazing Staff, Value-for-Money Stay
I would recommend staying in this hotel whether for short-term or long-term stay. The very accommodating staff is A-1 grade, access to The Gym is an absolute big bonus, and the newly renovated floors/rooms is a welcome improvement.
I would go back because of the amazing staff-- from front desk folks to sales to café attendants. I would stay longer due to the comfortable rooms and gym amenities.
June 3, 2014
Rated 5.0 out of 5.0 by aslugo831 Great service and accomodations
If you're considering this hotel, then look no further. The staff here were excellent and the room was spotless.
June 2, 2014
Rated 4.0 out of 5.0 by Jac GB Comfortable stay
Spacious and very comfortable room. Good facilities.
Pool was a little disappointing as children's lessons going on. No shower or changing facilities and had to ask for towels back at Reception.
June 2, 2014
Rated 3.0 out of 5.0 by Jolabus Final review comments
Two issues come to mind that let your hotel rating down in my opinion.
1. Internet connection: very useless and key reason why I will look for another hotel
2. Breakfast: really poor quality and lacks imagination and variety
June 2, 2014
Rated 5.0 out of 5.0 by Mileise The Staff & THE GYM
Not the gym in hotel, but the one across the street...The GYM! Its amazing and totally worth the stay; but the real reason I wanted to review was for the staff because they rock!!
They are always so eager and happy to greet me. Any request I have, they are always quick to respond. I love them & appreciate their positive attitude!! I stay here often and they always "welcome me back" using my name! So sweet! They are amazing....they hire great staff!!!!!!
June 1, 2014
Rated 5.0 out of 5.0 by Kella The most amazing staff experience!
This hotel is great! I put a lot of priority on customer service and this hotel does too! Not only was the hotel clean and well kept, but the staff rocks! Ann Marie is one of the nicest people you will ever meet! Super helpful and knowledgeable. Reynaldo, the shuttle driver, was very professional and a great driver! (the shuttle service is a great perk too!) Frances gets things done! She really helped us with our overall trip, from checking us in early (no questions asked, just knew we would prefer an earlier check-in and got it done even with a fully booked hotel!), to making sure the shuttle service knew where to take us and how to get there! Like I said...the staff rocks!
June 1, 2014
Rated 4.0 out of 5.0 by Cole24 Executive Level
Do not book any rooms on the executive level. They do not provide the continental breakfast or the executive lounge cocktails like other locations. An executive level room is a basic room..Don't waste your money. .
May 30, 2014
Rated 5.0 out of 5.0 by BPfromATL Good Hotel for the $
Nice clean hotel close to GWB bridge and quiet area in NJ.
May 30, 2014
Rated 3.0 out of 5.0 by KimKay Not all that
Great price when compared to Manhattan. Close to Washington Bridge other than that does not have much going for it. Old, musty, needs updating.
May 28, 2014
Rated 4.0 out of 5.0 by Mama Kay good location, clean and comfortable.
Wanted adjoining rooms with a doorway between and was told we could get it if we got there early, could not schedule it ahead of time. We got there before noon, too early to even check in, but were told we could not get what we wanted. So we were forced to be running up and down the hall to get to each others rooms. Otherwise the visit went fine. Hotel was clean, staff were wonderful and the location was good. They did not, however, even ask if I was an IHG member.
May 21, 2014
Rated 4.0 out of 5.0 by M.abueshy Warm hospitality
Thank you for your hospitality ,I have no comment plz ck below
1. The reception staff excellent .
2.The breakfast lounge team outstanding .
3. The shuttle buss excellent .
4. Room furniture very good.
5. Air condition need to be changed .
6. Morning coffee is not good ,should have real American coffee.
7. Breakfast buffeu need to be change at least twice a week.
8. Lactation of hotel I like it ,I will come again with my family .
9. Mrs...(on duty at sun mid night ) handling abnormal noise at 4th floor properly .
10. The breakfast team(Miss) supervisor was very sincere to her job.
11. Christen and Edie are excellent receptionist.
May 19, 2014
Rated 5.0 out of 5.0 by AlanEa Pleasant Hotel
Convenient hotel for Englewood. Convenient for New York City without the hassle of driving into New York. Just take the 166 bus a mere five minutes walk away - runs every 15 to 30 minutes all the time, and for less than $4 you are at 42nd and 8th.
May 18, 2014
Rated 2.0 out of 5.0 by jmbuck just ok
beds weren't comfortable, breakfast wasn't very good
May 14, 2014
Rated 4.0 out of 5.0 by MarkT123 Friendly, Professional Staff
A clean, amenable hotel with very polite and helpful staff. They make you feel very welcome.
Convenient location; comfortable rooms; spacious bathrooms; access to The Gym at Englewood is a great benefit.
May 11, 2014
Rated 1.0 out of 5.0 by smallcreep 2nd worst
And they try hard to be #2. I would not recommend this hotel for a business traveler or staying more than 2 nights.
April 21, 2014
Rated 4.0 out of 5.0 by master89 Excellent staff service
It was a pleasure stay. The staff has given me excellent service, help me find locations, foods and provided all the info needed on every visit.
April 16, 2014