Rated 3.2 out of 5 by 146
Rated 1.0 out of 5.0 by Kyates Such a shame
I'm looking for a hotel in the area to spend my weekends as a nice getaway and i choice to test this one out. The man at the front desk when i checked in and out(his name tag said Angel) was very wonderful and understanding. He was very helpful and knew exactly what he was talking about. Unfortunately, the rest of the trip was very frustrating. The hotel had a musky smell and the heat in my room didn't work well at all. I was shaking all night long. The ice machine on my floor was not working and didn't even have a sign on it that said it was out of order. The coffee bags in the room were already opened and I called for replacements and they brought me a coffee maker, not coffee.
The pool was very cold, though it's labeled as heated. There were wet towels and garbage in that pool area and we watched a worker come into the pool area twice and didn't bother to pick anything up or send anyone to do it.
I went to the desk to ask about late checkout and asked the fees and the woman just told me no. I would have paid for another night if I needed to. We wanted to stay a bit later but the woman just told me no and sent me on my way. Its a shame because I don't think I could return after all those problems.
They lost a returning customer almost every weekend.
January 20, 2015
Rated 1.0 out of 5.0 by Arp16 Comfortable bed
have a good night sleep. just don't wee. the toilet will run all night and if you need to shower you feet will get a free bath. due to the drain not working. other then that the people were nice and help full. i'm sure had i not been on my way to work they would of had no problem fixing the issues at hand. i did not bring it up to them being i was in a rush.
January 19, 2015
Rated 1.0 out of 5.0 by MGtK Terrible Night
Room smelled musty, so we switched. Whole hotel was cold. Restaurant was so cold we left. Heat in room didn't work and the second room we got had NO hot water. They came up and said the boiler was off, but it never got hot. We were given a marginal amount of money off. Will never go back again.
January 14, 2015