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Rated 4.0 out of 5 by 94 reviewers.
Rated 3.0 out of 5.0 by Tired Hotel Bathroom smelled like mildew and grout in tile was very dirty. Bed pillows were small squares; looked like pieces of Chiclets gum. None of the equipment in the exercise facility was in working condition. Staff was friendly, polite and welcoming. Hotel needs updating. Not up to HI standards. September 15, 2014
Rated 5.0 out of 5.0 by Convenient Stayed a little over 3 weeks. Thanks for providing a great experience! September 9, 2014
Rated 5.0 out of 5.0 by Very friendly atmosphere The hotel was above my expectations! The staff, room, and service were excellent. I will be staying here whenever I am in this area again. September 5, 2014
Rated 2.0 out of 5.0 by A Bit Disappointed! We were able to find the hotel and when we got in our room it seemed the Air Conditioner was struggling to keep up with demand! Then we discovered the refrigerater was not cooling because of ice buildup in the fridge. Went down to complain and the hostess on duty said she couldn't leave the desk but would check into another room for us! We were already tired. So she moved us to a room which was getting ready to be renovated. A bit sub par but a room. Even had a Jacuzzi but we were too tired to take advantage of it. Refrigerater worked , Air Conditioner worked. The hostess gave us complimentary breakfast which was nice of her. We usually book with Holiday Inn Express and have had no trouble with them ever. Not trying to be a tightwad but I feel we should have been discounted for the room as well.Not much of an impression made on us! September 4, 2014
Rated 3.0 out of 5.0 by Small changes for big rewards. Very much enjoyed our stay and with some minor adjustments to the amenities, water pressure and providing soap for both the sink and shower would make this a very pleasant stay. September 1, 2014
Rated 2.0 out of 5.0 by stick the wall paper back to the wall having used many holiday inns over the years being a platinum member this is the most tired modern property I have seen. it really does need to be updated, and refreshed without any further delay. the wall paper was pealing off the wall in the room and breakfast they only had a very small selection of food as they were out of many items according to the waiting staff. the rate was reasonable until I realised how poor a standard this hotel was August 29, 2014
Rated 5.0 out of 5.0 by Great place to stay while on travel We needed a one night stop and this hotel fit the bill. The staff is friendly and responsive. We arrived late and left early but everyone in our party got a good nice sleep. August 28, 2014
Rated 5.0 out of 5.0 by Excelent place to stay. Holiday inn has been a wonderful hotel to stay in. Roanoke-Salem holiday was always. August 27, 2014
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