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Rated 4.1 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by Great Service Staff remembered us from previous visits and were very responsive to our needs. July 23, 2014
Rated 2.0 out of 5.0 by Okay hotel If you need an easy on easy off I-81, this can work. Accommodations are a little used and the rooms could use a freshening up. Breakfast is adequate but costs additional money. July 23, 2014
Rated 2.0 out of 5.0 by My Stay In Salem (was not SALEM, peaceful) We had stayed there, here, before and chose it due to its high quality appearance and amenities. The pool was was very hot their was no air conditioning in the area, the exorcise room had NO AC, so the door had to stay opened. Normally at this hotel or any IHG properties, as a priority members, we received complimentary breakfast AND a free bottles of water and a snack, all we received was a voucher for a breakfast that was fair at best. The service people were good, the reception desk had two people one was elderly [and I'm ELDERLY] and not very inviting the other younger lady was very accommodating, thank the LORD. I would not recommended this hotel as a priority platinum member. Sorry. July 21, 2014
Rated 3.0 out of 5.0 by Quick Check-in Very quick to check-in and out. The morning clerk complained that her replacement was late and she should have gotten off 1/2 hour ago. Would have appreciated a bottled water in my room. Vent in bathroom was dirty and the shower curtain was mildewed. Don't understand the little ties around the pillows - serve no purpose except to annoy. July 21, 2014
Rated 5.0 out of 5.0 by Great Service Enjoyed our stay, comfortable bed, great room. Staff was very polite, professional. Good food, excellent location off of the Interstate. July 17, 2014
Rated 5.0 out of 5.0 by Very clean The rooms and all parts of the hotel were very clean. July 15, 2014
Rated 5.0 out of 5.0 by Amazing Stay Title says it all - thanks for the wonderful stay, team! July 13, 2014
Rated 2.0 out of 5.0 by Disappointed in room Room décor was old and shabby with wallpaper peeling off the wall. The bathroom was really bad. Back of the bathroom door was dirty, shower rail hanging on by only 2 screws which meant that the shower curtain slid down to the center of the rail, in attempt to stop this someone, not me, had tied a wash cloth around the rail at the end furthest from the shower head. There was also no insert on the shower curtain so the entire thing had to be put in the tub. Air conditioning in the public areas was hit and miss. On the fourth floor and elevator it was like a sauna. The food from the restaurant was good and breakfast was excellent. July 12, 2014
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