Rated 4.0 out of 5 by 115
Rated 4.0 out of 5.0 by wmullins1 Excellent Location
This hotel had an excellent atmosphere and the staff was very helpful and friendly. The banquet room was used for a catered dinner/meeting and everything went smoothly. The location is very close to the Roanoke downtown area. I would recommend this hotel and stay there again.
January 11, 2015
Rated 1.0 out of 5.0 by A Hardy Don't stay here if you want a clean room
Not clean, the hallway looked like a barn, the rug had stains and stunk. the room was no better. the staff members were not friendly at all. and they made snide comments under their breath. I will definite choose a different hotel to stay in, if my son chooses to attend Roanoke College.
November 10, 2014
Rated 5.0 out of 5.0 by Martinsville88Fan Good stay
I have stayed at this hotel during each Martinsville race weekend for the past four or five years. Each time, the service we have received has been excellent. We have gotten to know the staff at the hotel, and we have never had a major problem. Any minor issues that may have arisen were always taken care of promptly by the hotel staff. Unfortunately, the lounge was closed in preparation for the renovation, and the restaurant was not fully operational during our stay. We have really come to depend on both of these amenities, and we were told by a member of the staff that the restaurant and lounge would not be returning after the renovation. I am hoping this is not the case as those two items were very helpful to have on site during the race weekends. I look forward to seeing what the hotel looks like after the renovation is complete and look forward to many more race weekend stays. Thanks to everyone at the hotel for their great service over the years.
November 5, 2014
Rated 5.0 out of 5.0 by Tres07 Very friendly staff.
The hotel was very clean and comfortable. Staff was very helpful and nice. I would recommend this hotel if you are visiting the Salem area.
November 1, 2014
Rated 2.0 out of 5.0 by Business-Leisure-traveler OK but nothing special
Average room - for what appears to be an older property. Adequate with no show-stoppers, but nothing out of the ordinary.
October 28, 2014
Rated 2.0 out of 5.0 by MsBHS Not a Great Holiday Inn Experience
My daughter and I were in the Roanoke area visiting colleges. I found that this hotel was very dirty. There were stains on the carpets and stains on the walls of the bathtub.
Smoking was allowed in the lobby and lounge of the hotel. You could smell the smoke in our room on the second floor.
The general manager's dog was tied up outside in front of the hotel and this dog kept howling at 11:00pm. This dog was also in serious need of grooming. This issue was personally brought to the front desk attendants attention and nothing was done.
I concluded that someone who could obviously not take the time to brush their dog certainly could not be expected to also care for their guest staying at their hotel.
October 27, 2014
Rated 4.0 out of 5.0 by cheddar Salem Meeting
Overall it was okay. There were some stains on the bed sheets but the room seemed to be clean. The pillows were not very comfortable so bring your own!
I thought breakfast was included but it was not. Other hotels in the same area with the same price included breakfast.
October 22, 2014
Rated 5.0 out of 5.0 by College mom1 Great stay!
The hotel is nice and away from the busy restaurant and business area but yet an easy drive to get there. Very close to I81 too. My daughter and I stayed there. I'd definitely stay there again. The one thing I didn't like is the internet speed. It was extremely slow. They have got to get it fixed. It's like dial up speed slow. But, that's not a deal breaker for me. The bed was very comfy and quiet place. Why don't you have free breakfast too? I thought all Holiday Inns had free breakfast?
October 17, 2014