Rated 4.1 out of 5 by 71
Rated 2.0 out of 5.0 by LAMAGNA My Stay In Salem (was not SALEM, peaceful)
We had stayed there, here, before and chose it due to its high quality appearance and amenities. The pool was was very hot their was no air conditioning in the area, the exorcise room had NO AC, so the door had to stay opened. Normally at this hotel or any IHG properties, as a priority members, we received complimentary breakfast AND a free bottles of water and a snack, all we received was a voucher for a breakfast that was fair at best. The service people were good, the reception desk had two people one was elderly [and I'm ELDERLY] and not very inviting the other younger lady was very accommodating, thank the LORD. I would not recommended this hotel as a priority platinum member. Sorry.
July 21, 2014
Rated 3.0 out of 5.0 by TTRental Quick Check-in
Very quick to check-in and out. The morning clerk complained that her replacement was late and she should have gotten off 1/2 hour ago.
Would have appreciated a bottled water in my room.
Vent in bathroom was dirty and the shower curtain was mildewed.
Don't understand the little ties around the pillows - serve no purpose except to annoy.
July 21, 2014
Rated 5.0 out of 5.0 by AmericanEagle2009 Great Service
Enjoyed our stay, comfortable bed, great room. Staff was very polite, professional. Good food, excellent location off of the Interstate.
July 17, 2014