Rated 3.4 out of 5 by 52
Rated 5.0 out of 5.0 by lb313 Great Service
This was truly the home away from home. From the moment I arrived I felt that I was in good hands. I look forward to returning.
September 25, 2013
Rated 5.0 out of 5.0 by NoMyth Great Staff
I've stayed here several times for work. Staff is always welcoming and accomodating. My room this time had a leak in the bathroom and they quickly moved me to a new upgraded room!
I'll return to this establishment on my next trip to the Eastern Shore.
September 22, 2013
Rated 3.0 out of 5.0 by wldhgg Pressure
I've stayed at this location before and was very pleased with my stay. However on my stay Sept 2013 there was very low water pressure and little to no hot water. Mentioned to the desk clerk however problem was never resolved nor any follow from staff.
September 21, 2013
Rated 2.0 out of 5.0 by TJ72 Apathetic Front Desk Staff
No luggage carts were available during morning
check out. Front desk staff just shrugged and was interested only in her shift change. check out required four trips and 45 minutes.
September 3, 2013
Rated 4.0 out of 5.0 by IHGPlatinumMember Our Experience.
Staff and Service were good and professional (typical of Holidays Inns I’ve stayed at). Location is excellent if you are there for the activities in Salisbury. We were there while we dropped off our college student at Salisbury University.
On the down side.
We had no internet access (were in rooms 421 and 421). The problem was that the wireless signal was weak and our wireless devices would not connect with strong enough conductivity to access the internet. We were able to connect when we went into the fire escape stairwell so I know it was not our devices. Therefore this certainly did not meet expectations.
Secondly the pool water looked murky (a little cloudy) and something was dripping into the pool water from a ceiling tile. Of course this was very uninviting for swimming.
There is no continental breakfast that is a common amenity for many similar class hotels. There is a very nice restaurant on site but since I like to eat a light breakfast and get on the road in the morning, this was not convenient for me. Please note, this is not a complaint because the property is not advertized to have a continental breakfast. I’m just stating it as a fact.
My review is not trying to discourage you from staying at this Holiday Inn, I will stay there again next time I’m in Salisbury ….just stating the facts for this review and letting you know to check your room's internet access (if this is important to you) before you get settled in case you want to ask for a different room.
August 27, 2013
Rated 3.0 out of 5.0 by munbaki Room Smell
Room reeked of tobacco had to leave the room for an hour
August 22, 2013
Rated 4.0 out of 5.0 by Perrysburg5 vacation stay august 2013
Not enough parking owned or allowed by hotel guests.
My wife and kids thought the pool was colder than any other hotels we have stayed at.
We noticed trash or other debris around the room as if it hadn't been cleaned or vacuumed before we checked into the room. We are not confrontational so won't say anything while we are there to avoid offending anyone.
August 16, 2013
Rated 5.0 out of 5.0 by Walden Business Trip
Great staff! Location is great too.....able to walk around the Historic District of Salisbury.
August 15, 2013
Rated 5.0 out of 5.0 Very comfortable and clean rooms!!!
We had a great experience and at Holiday Inn @ Salisbury. We looked at the hotels in Ocean City, MD and found those prices to be ridiculous. This is the place to stay!
August 9, 2013
Rated 4.0 out of 5.0 by Marie1200 Nice staff and comfortable room
I was looking for a nice affordable Hotel near Ocean City and I found it here!! This Holiday Inn is very clean inside and out and the staff are helpful and friendly. It would have been a better stay if breakfast was included with the room rate. Their buffet was just not worth the money, so we ate elsewhere. I would definitely stay here again in the future.
August 9, 2013
Rated 1.0 out of 5.0 by Ed0608 poor service
The location seemed dangerous.I called two days in advance to request two cots and to let them know we would have a late check in because of driving six hours.We arrived at one am there were no cots in the room we waited another half an hour foe the cots and they were old and very uncomfortable we checked out early there was no complimentary breakfast like all the other holiday inns we usually stay in and when I checked my account I was charged 40 dollars for 2 cots no one told me when i called to request the cots or hen she broght them to the room that there was a charge for the cots we called every day to speak to a manager and was transferred to voicemail and never recieved a returncall about the charges to my account.very unsatisfied and will never stay there again.
August 5, 2013
Rated 5.0 out of 5.0 by RenewableEnergy Great hotel great stay!
We stay in hotels for months at a time and this hotel has great service and great rooms. Not only are they ready to help but courteous. I would recommend this hotel to anyone staying in the area.
August 3, 2013
Rated 1.0 out of 5.0 by SOFTBALL123 SOFTBALL TOURNEY
POOR PLACE... DO NOT DO IT.... ROOMS ARE MESSY AND MUGGY. YUCK
August 2, 2013
Rated 1.0 out of 5.0 by Softballmomonthego Not happy
In town for a softball tournament. Rooms were small and very muggy. had a bad smell to them. Bathrooms are VERY small. The toilet kept running and then when I asked to have the staff fix it they made it worse.
Ill think Twice/Three times before I stay again.
August 1, 2013
Rated 2.0 out of 5.0 by Martin27 Our Stay
We enjoyed our stay at the Holiday INN and found the staff to be courteous and professional the only drawback was a group of noisy children who seemed to be unsupervised staying in the room across from ours. They continually ran the halls were noisy and banged the door all night.
I called the front desk after midnight and reported the problem; the desk clerk said she would take care of it. Soon after my call the running and yelling stopped however they continued to bang the door all night. Then early in the morning they left.
I appreciate the staff addressing the issue quickly and I know this type of behavior can be expected but I have stayed in numerous Hotels all over the country and even the economy inns that attract families are quieter than your Inn. I think if you would add additional sound proofing to your rooms it would resolve this type of problem.
July 24, 2013
Rated 2.0 out of 5.0 by PullupKing100 I couldn't believe it.
Hi, I am the director of house keeping for a hotel. I was so shock to walk in room 222 and see the dust along the boarder where the television was. I was looking for the remote control, so I could the front desk, and they brought one up. I turned on the tv and went to turn on the light bye the window, it was unplugged so I go to plug it in and to my left are dirty sheets behind a chair. Wow! I then started to check more of the room and later found a water bottle and the missing remote under the bed. Now that I have said that, I hope you take action and fix the problem in the house keeping staff starting with the inspector or your head house keeper. Thank You.
July 23, 2013
Rated 5.0 out of 5.0 by Dino1 Always a Pleasure
We stay here several times a year and we are always treated well by the friendly staff. Any issue we have ever had has been quickly addressed to our satisfaction. It is convenient to everything in the Salisbury area. Rooms are good size, clean, and well equipped. Would recommend highly.
July 23, 2013
Rated 5.0 out of 5.0 by Ladd441 Good deal and location in Salisbury!
I stayed with my wife and 2 girls at this location last week with the USSSA. I am a coach and our team had 12 rooms. We had a god time staying at this hotel. It’s just 2 miles from the county civic center and close to the field we played at. The hotel is old no doubt about that but is decently maintained as it’s not one of the luxury hotel. They have a beautiful and huge lobby and deck on the river.
The only inconvenience we had was that 3 of our team rooms were on a different floor even though we requested them to be together. Our rooms were clean and had a fresh scent. The best thing about this place is the staff, and I mean all of them were very friendly and ready to help. They took great care of our whole team and I am sure other team members will be posting their experience here as well. We had dinner on the river deck one night and the crab cakes were delicious. We had to pay for breakfast as someone else had mentioned. The service in the restaurant was quick and food was good so that was okay. Overall we did not encounter any major issues at all. Before we booked our room in March we checked the rates for all the hotels and the price we paid was worth it. We travel a lot every year for these tournaments and Holiday Inn has never disappointed us. My message to the staff is “keep up the good work and we will be back in the future.”
July 23, 2013
Rated 5.0 out of 5.0 by MikNic Great Service
Hotel was very clean and restaurant staff very friendly. We had one small issue with TV/Cable malfunctioning and manager came to room right away and offered to change rooms. However, this was not necessary as he was able to fix TV quickly.
July 22, 2013
Rated 5.0 out of 5.0 by JBandSons Always a Pleasure
The Staff are always cheerful and helpful. I have stayed there many times throughout the year during business travel and have never had a bad experience.
July 18, 2013
Rated 5.0 out of 5.0 by mary1214 Great service
Original trip was to go to a campground but the weather was uncooperative.
Arrived during a terrible thunderstorm. The staff was wonderful. We did have a few problems with the room, but management went out of their way to make sure that we were taken care of.
I will be in the area again this week ( unexpectly) and have already booked a room again at the hotel.
July 15, 2013
Rated 1.0 out of 5.0 by techguy51 Room A/C
A/C in the room was turned off prior to arrival (not even 70 deg at least). The first room was 85 deg. and the second room (Presidential suite) was the same. 80+ deg night spent on one of the hottest days of the summer.
July 12, 2013
Rated 2.0 out of 5.0 by waytogo Personable staff and location
The hotel needs to be up-dated, although there were attempts in the bathroom with the sink/bowl. The rooms and hallway are worn out although I found it clean-other rooms had a nasty smell. Deodorizing the hall/room does not help but make the smell worse and overpowering. Staff were very accommodating. For the normal price of a room and even with the "special" rate, the price is over-rated for as worn out the hotel was plus it did not even include breakfast which is ridiculous! At least, breakfast should be included with the stay. Location was good, walking distance to restaurants, fast foods.
June 7, 2013
Rated 5.0 out of 5.0 by luvbaseball Excellent front desk staff and clean building
From our check in to check out the staff was very gracious and helpful. With the hotel accommodating a boys travel baseball team, they also proved to be very patient and kind!
May 28, 2013
Rated 5.0 out of 5.0 by abbysmom Convenient, Clean, and Courteous
As parents of a Salisbury University student, we would visit our daughter one weekend a year. Holiday Inn is convenient to the school, and the RT 50 access to Ocean City, where our traditional visit also included a trip to Ocean City for crabs, is just across the road. Each time I was struck by the extreme friendliness of the staff--front desk, housekeeping, and restaurant. During our most recent visit for graduation, we were on the elevator with a man, who identified himself as the Maintenance man, and he asked about our stay, too!
May 25, 2013
Rated 5.0 out of 5.0 by tc01655 Great Stay
I stayed over night for one night. The only issue I had was with a slow draining toilet. Staff was GREAT! Awesome location and price was great!
May 17, 2013
Rated 5.0 out of 5.0 by tomhopey MAWA Eastern Nationals
The staff was great, they made my entire groupd feel welcome at all times. The front desk staff went out of the way to accomadate all our requrest wether simple or not. House keeping was nice and polite. We had 5 rooms and not a single complaint.
May 10, 2013
Rated 3.0 out of 5.0 by dlkd Adequate stay
It is the only one downtown. It is need of some renovations within the rooms.
April 30, 2013
Rated 1.0 out of 5.0 by Driver13 None caring hotel
We checked in rather late and noticed the lounge was rocking. We didn't think anything about it and proceeded to our room to sleep. We had driven 500 miles, were exhausted and just wanted to sleep. Upon entering our room, the hvac unit was sounding like a 747 engine. The desk chair had a loose arm and severely pinched my wife's arm. We shut it off the heater and went to sleep. Shortly there after, other guests (rude, obnoxious, inconsiderate, loud and other words I don't want to say) must have come up from the lounge after consuming much alcohol. Needless to say, they woke us up. My daughter & I opened or room door and observed 5 people were having a great time in the hall talking at full volume and slamming doors as they entered & exited their room, which was directly across from our room. She asked them to be quiet because we are trying to sleep, which at 2am, is pretty obvious. They quieted down for a few minutes then raised the volume, TVs were cranked up in adjacent rooms. We decided to turn on the 747 engine to drown out the ruckus. At 7a kids started running up and down the hallway. Luckily I was the only one that woke up. When we checked out (we had a dog and paid the 25 pet fee) I asked it the (see above) across the hall were being charged a pet fees because they acted like animals! I asked if this establishment had video cameras in the halls. Clerk at front desk said yes. I inquired if anyone was watching it last night. Obviously no one was or else they would have come up to the floor and bust up the "hall party". I would not recommend this hotel and would rather sleep in my car! This has left a rather sour taste regarding the IHG chain and I am seriously considering other hotels when I travel.
April 13, 2013
Rated 5.0 out of 5.0 by KP618 Relaxing stay
This is our second stay at this Holiday Inn in Salisbury. The room was very comfortable and we love the fact they have queen size beds when most hotels have only double beds. The room was very large and spacious. The staff is courteous and very helpful. We will continue stay here as long as our child is at Salisbury U. The rate we paid for this room was excellent. We highly recommend this hotel.
April 6, 2013