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Rated 4.3 out of 5 by 140 reviewers.
Rated 5.0 out of 5.0 by Great hotel! Pleasant, competent, welcoming staff. Well maintained room and furnishings. You won't be disappointed. October 28, 2014
Rated 4.0 out of 5.0 by Holiday Inn SLC Airport West We enjoyed our Point Breaks reward stay at the HI Airport West. It is a nice property, although there are NOT any restaurants nearby so be sure to factor that into your plans. There is an onsite restaurant, but we opted out of that and instead visited Iggy's downtown, which is only a few minutes away. Things to know: No restaurants nearby The floor was strangely uneven and was easy to trip on the 1" rise that we covered by carpet No bathtub. I prefer showers so that was fine for us, but not all would agree October 26, 2014
Rated 5.0 out of 5.0 by clean and close to the airport nice, newer hotel. clean and good service with a lounge October 26, 2014
Rated 4.0 out of 5.0 by good service, lousy internet The hotel is good with good quality service, a decent restaurant (if you don't mind the noise of the bar which I don't), clean spacious rooms and good maid service. The only real problem I encountered was the internet which is very slow and they change the access code on Monday night so you attach your devices and then have to reconnect the next day. This is a very avoidable nuisance for those of us who arrive on Mondays. I mentioned both of these items to the staff and heard absolutely nothing..... October 25, 2014
Rated 5.0 out of 5.0 by Another Great Holiday Inn Stay The staff was very responsive from the initial check-in to the final checkout. The staff was very professional, proficient, and efficient. The room I stayed in was very comfortable to work in and a most important fact was a very comfortable place to rest and sleep. When I needed a maintenance person it was solved quickly. October 21, 2014
Rated 2.0 out of 5.0 by Smelly room and uncoordinated staff We have stayed in a number of Holiday Inns with our family and will continue, just not in this one. We got two rooms and one of them smelled like sardines or something extremely awful. The staff were quick to help spray it down with an air freshener and suggested that we move rooms. They did acknowledge that it was a horrible smell. Because we had two rooms that needed to be close to each other no other room would work. We were stuck. One worker said that the manager would contact us to give us additional points because they felt bad about the situation. The manager never called. The next day when checking out the manager wasn't available, but they said she would call shortly. She never called. A few days later I called and she immediately asked if she could call me back later. I am still waiting for the call. She indicated that she didn't get two messages but only one message to talk to me - these were initiated by the staff. It might be that the staff are too busy. In addition to this, the pool was extremely cold and the staff in the restaurant were not very helpful. It was difficult to understand their rules for platinum members. Overall, I would not suggest this Holiday Inn - there are so many in the area - just visit another one. October 21, 2014
Rated 5.0 out of 5.0 by nice place Great . Friendly staff. Clean and quite. Meeting rooms were good. October 20, 2014
Rated 5.0 out of 5.0 by Great Stay Close to the Airport. Good Food. Very pet friendly! All the staff are so polite and helpful. I have stayed here many times and will be glad to stay here again. October 20, 2014
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