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Rated 3.4 out of 5 by 248 reviewers.
Rated 1.0 out of 5.0 by Among my worst hotel experiences Found a spider on the bed, a roach and an ant in the bathroom. Walls seemed to be paper thin and could hear everything from the hallway. The elevators need some repair - even if just cosmetic. The Wi-Fi is terrible, and the TV (dish) is just as bad. I will not name names, but there are other hotels VERY close by which are very close in price, and had much better room amenities, better TV, and better Wi-Fi. On the plus-side, the staff is courteous. November 23, 2014
Rated 5.0 out of 5.0 by Great Stay Close to Riverwalk and Market Everything was great just like it should be for a holiday inn. No problems getting around since a cheap taxi ride can get you anywhere. November 18, 2014
Rated 3.0 out of 5.0 by Great Service Service was excellent but cannot be said for the room. Air conditioning was extremely noisy and old, cracks can be seen from the sides. November 18, 2014
Rated 5.0 out of 5.0 by Superb stay - Recommended Treated with due respect as a Platinum Elite member. Highly recommended with efficient and friendly staff. One minor problem experienced but this was dealt with in a highly professional and mutually beneficial manner. Could not praise highly enough... November 11, 2014
Rated 4.0 out of 5.0 by Great Service The staff and service was excellent however the building is in need of an update. The wear and tear on the facilities is starting to show. And I shouldn't have to ask for towels after my room is cleaned. November 9, 2014
Rated 5.0 out of 5.0 by Great staff at the morning breakfast each day Enjoyed our stay here. Very close to everything we wanted to do. Never used our car while we were there. Use hotel free ride downtown. Used trolly cars and toured the city by the trolly tour! Lived down by the riverwalk area all weekend! Ate two full meals a day. Nice short walk to the market square. You must eat there. November 5, 2014
Rated 5.0 out of 5.0 Holiday Inn and The BOA Experience We ere in San Antonio for the Bands of America contest and I am alwas very nervous during this weekend. The staff and the quality of the stay was awesome. Everything was so easy. November 4, 2014
Rated 5.0 out of 5.0 by I'd stay here again This hotel was a great value for the fee we paid. Great staff, clean hotel November 3, 2014
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