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Rated 3.6 out of 5 by 553 reviewers.
Rated 5.0 out of 5.0 by close to nearby attractions there was remodeling going on but it was quiet at night and close to nearby attractions May 19, 2016
Rated 1.0 out of 5.0 by Do not visit while construction continues..... The lack of adequate check-in or restaurant facilities are unacceptable in today's market. The construction situation should have been made known during booking to allow customers to consider other Holiday Inn alternatives. May 19, 2016
Rated 4.0 out of 5.0 by great view the view was great and the service was very good. only thing was the remolding going on.. but if you want it to get better then i guess it was alright..will definite be staying there agian.. May 18, 2016
Rated 4.0 out of 5.0 by dowtown san antonio great stay and hotel. the check in lobby was under construction requiring check-in and access only be a side door and hallway May 17, 2016
Rated 2.0 out of 5.0 by dirty \room we had roaches in room the bathroom was dirty and not enough towels in bathroom. May 16, 2016
Rated 3.0 out of 5.0 by Work in progress Bed and pillows were comfortable but the fire alarm went off several times within 5 minutes around 4am. After getting up and ready for the day, I went downstairs to get breakfast (paid for in advance with check-in) and was directed to a different cafeteria entrance than is normal due to the construction on the building. however, when I entered the room, there was a waterfall coming out of the ceiling onto the tile floor, where there was about 2 inches of water on the ground. It WAS raining and earlier I could see from my room's window that the workers were replacing the roofing material over that section of the building but clearly had not completed their job before the rains. No staff anywhere, no signs. I returned to the make-shift check-in counter and inquired about breakfast and no-one seemed to know the plan. It was finally offered that the staff would be putting together bags of pastries and fruit to offer for breakfast. By that time I was ready to head out so I just left. Probably one of the least satisfactory nights in a hotel. Not all their fault but multiple things contributed to a not-good night. May 16, 2016
Rated 4.0 out of 5.0 by Great reunion and comfortable room The USS Kearsarge (CVS, CV) had their reunion at this hotel. Thought the renovation would be completed before our arrival. A surprise when we arrived and there was no lobby to check into. Finally found the check in room and the actual check in went smoothly. The hospitality room(s) were very inadequate for the number of people attending. I'm sure the hotel did their best under the circumstances, but we were a bit disappointed with the whole stay, because without the renovation, the reunion would have been excellent. May 12, 2016
Rated 4.0 out of 5.0 by Comfortable This Holiday Inn was one of the best hotels I have stayed at in a long time considering the comfort and convenience of it. The room temperature was great, the pillows and bed comfortable. I slept better here than in my own home. The front lobby was under construction which was disappointing, however, great to know they are updating and improving. The exterior of the building is updated and very inviting. Staff was friendly and helpful. May 10, 2016
  • 2016-05-24 T13:16:59.880-05:00
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