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Rated 3.5 out of 5 by 375 reviewers.
Rated 4.0 out of 5.0 by Working A great location, close to downtown. Was able to get a cab easily for going out with colleges after work during the festivities in the area. The hotel was nice, room was pleasant and the staff was great to include the breakfast was also a great way to start the day. Check in/check out went easy, fast and efficient. The only thing I could see changing is updating the elevator appearance. July 1, 2015
Rated 1.0 out of 5.0 by Room was a torture. Room was wet. Bed was wet. Clothing hung or rack was wet. Air Conditioner worked well enough to keep room cool but for some reason it did not remove humidity. If anything, it seemed to pump humidity into the room. Hotel maintenance blamed the problem on bathroom exhaust fan not running. They could/would not fix that either. Sleeping on/under wet sheets did not do for a restful experience. June 30, 2015
Rated 5.0 out of 5.0 by San Antonio Visit I attended a conference at this hotel. The staff was very pleasant, the room was nice. My only complaint was that the housekeeping staff didn't arrive until about 3:00 p.m. each day. By that time, we had finished our business for the day and I would have liked to have been able to relax. I couldn't do that because the room hadn't been cleaned. June 30, 2015
Rated 5.0 out of 5.0 by Great service and location! Stayed with my teenager and my 10 yr old. The staff was terrific w/ my questions/concerns. Small issue I had was rectified immediately. I felt the staff went out of their way to assist us. Def recommend and I would stay again! June 30, 2015
Rated 5.0 out of 5.0 by EXCEEDED EXPECTATIONS OUR VISIT IN SAN ANTONIO WAS MUCH ENHANCED BY OUR STAY AT THIS HOTEL. THE STAFF WAS EXCELLENT, FROM FRONT DESK (ESPECIALLY TONYA AND GENTRY) TO HOUSEKEEPERS AND SHUTTLE DRIVER, ROJELIO. I KNOW HOTELS, HAVING MANAGED THEM OVER THE YEARS, AND THIS HOTEL WAS IMPRESSIVE. THE ONLY SMALL PROBLEM WAS GETTING OUR DRINKS AFTER THE FOOD IN THE RESTAURANT. HOWEVER THE FOOD WAS VERY GOOD AND NOT TOO EXPENSIVE AT ALL WITH LARGE PORTIONS. June 27, 2015
Rated 3.0 out of 5.0 by Costly Experience The huge price of the room fell truly short in providing a wonderful experience. Let me start with the rain leaks from the roof. There was strong humidity in our air conditioned room. The elevator was not working for two days. The one elevator we took was extremely hot. I understand the hotel is under construction for remodeling, but to charge me a high price for sub level quality service is a shame. June 24, 2015
Rated 5.0 out of 5.0 by GREAT EV ERYTHING WENT WELL, OVERALL THE EXPERIENCE WAS GREAT. GREAT PRICE AND LOCATION June 24, 2015
Rated 5.0 out of 5.0 by good good location, room, batroom, food. ride to riverside June 16, 2015
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