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Rated 3.9 out of 5 by 222 reviewers.
Rated 5.0 out of 5.0 by Staff commendation: Bianca Sanchez, Front Desk Manager Bianca went above and beyond to help us find a room when hotel was full. She was very helpful, kind, patient and successful finding a room for us with a very full hotel and front desk in great demand the weekend of Valentines. February 24, 2015
Rated 5.0 out of 5.0 by room the room was pleasant, clean linen and the bed was very comptable. February 23, 2015
Rated 5.0 out of 5.0 by Great property! Excellent staff, very comfortable rooms. Would stay here again when in the area. February 21, 2015
Rated 5.0 out of 5.0 A great job by a great team Though we have done many retreats at various locations and a few workshops at a few hotels, this was the first full conference we had ever done with our ministry. The conference was in a town other than the one in which we live and therefore was a real stretch for us. The sales, banquet, front desk, and even the cleaning staff made this an easy job and a very memorable experience. We will be doing more conferences around the state and assuredly will also be returning to this property in the future. Seriously considering making this location an annual one to visit. Thank you to all involved. February 18, 2015
Rated 5.0 out of 5.0 by One of Our Favorites Holiday Inn San Antonio Airport - This is one of our favorite hotels. The front desk staff is always nice and helpful. Check-in is quick. We are always recognized as Rewards Club members. The room is nice and quiet, and the beds are very comfortable. Housekeeping is good, too. The room service breakfasts are the best! They are delivered quickly, on time and hot. And they are always right! Check out is fast, even when we bring our dog with us. They have recently remodeled the lobby area to add more light, which is nice. We recommend a stay at this hotel. February 17, 2015
Rated 4.0 out of 5.0 by Excellent Staff Staff was very professional and helpful. Rooms are nothing fancy, just a regular hotel room but you will get good sleep and rest.. Burgers are awesome and so is the rest of the bar menu. Two issues that I encountered there was the hot draft beer and issues with the elevators not working properly. Other than that my stay there was great. February 16, 2015
Rated 5.0 out of 5.0 by Great Customer Service Aloha General Manager, I had the pleasure of staying at the Holiday Inn San Antonio International Airport over the last seven days. Although the Hotel had a fire alarm at 0334 in the morning the staff was very attentative and showed concern for every guest. I would like to Highlight three people in particular that I had the pleasure of meeting. Ms. Rushane Anderson, Ms. Giselle Rodriguez and Jennifer Martinez. Your organiztion should be very Happy to know that these ladies provided GREAT CUSTOMER SERVICE. I travel the world on a regular basis and good customer service is lacking these days. I just wanted to take to out to say thank you and I would recommend your hotel to anyone coming to the San Antonio TX area. ALW February 10, 2015
Rated 5.0 out of 5.0 by friendly service The staff was very friendly and helpful. The bathroom towels looked dingy. The bed was very comfortable. The most important thing when looking for a place to stay is safety and a clean room. February 9, 2015
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