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Rated 3.9 out of 5 by 225 reviewers.
Rated 1.0 out of 5.0 by Poor experience I was not given any recognition for being an IHG Platnum member because my company paid for my room. The floor in the bathroom was sticky as well as the hairdryer. The toilet handle dripped. The placement of the accessible bar & soap dish in the shower was bad, so I hit my elbow while showering. And worst of all, I was woken up at 3:25 by the trash truck. March 2, 2015
Rated 5.0 out of 5.0 by Great Place to Stay with over-the-top shuttle service If you want a great place with excellent services. look no further than this place. I would recommend this place to everyone. March 1, 2015
Rated 5.0 out of 5.0 by Quiet and relaxing Room This location is very convenient to the airport and has wonderful amenities including Happy friendly staff to help with your stay. Room service was fast and the food was fresh and hot. I would recommend this hotel to all of my colleagues and friends who are looking for a great hotel to stay in San Antonio, TX. February 27, 2015
Rated 5.0 out of 5.0 by Staff commendation: Bianca Sanchez, Front Desk Manager Bianca went above and beyond to help us find a room when hotel was full. She was very helpful, kind, patient and successful finding a room for us with a very full hotel and front desk in great demand the weekend of Valentines. February 24, 2015
Rated 5.0 out of 5.0 by room the room was pleasant, clean linen and the bed was very comptable. February 23, 2015
Rated 5.0 out of 5.0 by Great property! Excellent staff, very comfortable rooms. Would stay here again when in the area. February 21, 2015
Rated 5.0 out of 5.0 A great job by a great team Though we have done many retreats at various locations and a few workshops at a few hotels, this was the first full conference we had ever done with our ministry. The conference was in a town other than the one in which we live and therefore was a real stretch for us. The sales, banquet, front desk, and even the cleaning staff made this an easy job and a very memorable experience. We will be doing more conferences around the state and assuredly will also be returning to this property in the future. Seriously considering making this location an annual one to visit. Thank you to all involved. February 18, 2015
Rated 5.0 out of 5.0 by One of Our Favorites Holiday Inn San Antonio Airport - This is one of our favorite hotels. The front desk staff is always nice and helpful. Check-in is quick. We are always recognized as Rewards Club members. The room is nice and quiet, and the beds are very comfortable. Housekeeping is good, too. The room service breakfasts are the best! They are delivered quickly, on time and hot. And they are always right! Check out is fast, even when we bring our dog with us. They have recently remodeled the lobby area to add more light, which is nice. We recommend a stay at this hotel. February 17, 2015
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