Rated 3.9 out of 5 by 118
Rated 4.0 out of 5.0 by lisav Great stay
Friendly staff, all regular amenities were good. Will stay here again. Only draw back was room lighting and bathroom lighting was a little dark.
January 22, 2015
Rated 5.0 out of 5.0 by SA Kevin Night Out
Very relaxing and peaceful. Great amenities. Staff is friendly, and helpful. I would recommend this hotel to family, and friends.
January 22, 2015
Rated 5.0 out of 5.0 by 11Anna Good San Antonio Option
Appreciated friendly Check In Service & acknowledgement as an IHG Member.
Nice Coffee Bar w/Fridge ... though water bottle in fridge would be a nice touch at this location
Ample bath toiletries, comfortable bed, club chair & welcoming fresh smell to rooms
January 16, 2015
Rated 5.0 out of 5.0 by Barb30 Very nice hotel with nice staff members
The hotel is very nice. It was quiet and clean. The only issue I had was that it was about 50 degrees outside when I arrived and the air conditioning was on in the room so it was like walking into a meat locker. I turned on the heat and it did warm up but of course that caused the heat to run all night so I woke up with a very dry throat and nose. Everything else was awesome.
January 16, 2015
Rated 5.0 out of 5.0 by mira123456789 great service
staff was very helpful and attentive.
swimming pool area was very clean.
January 7, 2015
Rated 5.0 out of 5.0 by JGH13 Great stay for a great price
Excellent staff, great service. Rooms were spotless. Check in and Check out were incredibly simple. Would recommend to anyone.
January 6, 2015
Rated 1.0 out of 5.0 by velazetti Very bad experience
When we cheked in just got to the room and there was half banana on the carpet, and then when we checked the bathroom there was garbage on the floor! we called front desk and they sent someone to pick them up, but they only took the banana, we hope that they will clean it well the next day we stayed but they didn't, I tried the next morning to take a coffe with me but there did not have cups and caps to take it. This was not the first time we stayed at a Holiday inn, but definitely this was a very disappointing time, we'll never come back to this facility. We took some pictures for the record.
January 3, 2015
Rated 2.0 out of 5.0 by Pipe Guy Christmas time
My family and I stayed here over the Christmas holiday. I was able to upgrade my room upon arrival. For that I was happy. Once we got to our room though I began to notice things that were not usual for ihg hotels. Heater/AC units not working (either running constantly or the inability to change from heat to cool) brought this to the attention of the front desk person ad she said maintenance would take care of it. They did not. I did not see on the website that there was no breakfast available with out paying at the in hotel restaurant. That was upsetting as the cost was not worth it with a family. The free breakfast is one of the reasons we choose to stay at ihg with our family. The cleaning staff did not clean our bathroom the entire time we stayed there. One day they didn't give us towels and wash cloths then another day all they did was finish making the beds. I will continue to stay ay ihg properties. I will not stay at this one again.
December 30, 2014