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Rated 4.0 out of 5 by 203 reviewers.
Rated 3.0 out of 5.0 by Great Front Desk, Not So Great Restaurant, Loud Guests Pros - The front desk employees were amazing. They accomadated last minute changes for my stay. They were also very courteous. Housekeeping did a great job keeping the room clean and supplied. The beds and pillows were very comfortable. The heater worked great. Cons - No continental breakfast due to the restaurant. The food is overpriced. The service, to exclude the manager, was terrible. I waited over 20 minutes to order my food. I ended up getting it to-go because I waited for so long. There were a lot of loud, drunk guests roaming the hotel, leaving glasses everywhere, emphasis on loud. Parking is terrible. So much usable land wasted on too much landscaping and unnecessary islands. 20% of cars had to park on dirt. Drove around for 15 minutes one evening to look wait for parking. March 2, 2015
Rated 5.0 out of 5.0 by Enjoyed the entire stay Have always stayed at this location over the past 2 years when traveling to the Eagle Ford Shale region in south Tx. Will continue to stay at this location. Have never encountered any negative issues February 27, 2015
Rated 5.0 out of 5.0 by Clean rooms and courteous staff Great hotel with good location. Great staff, clean and comfortable rooms. February 25, 2015
Rated 1.0 out of 5.0 by didn't like our stay No working bathroom lights, Shower didn't work, Bathroom was not properly cleaned, Will not be staying there February 22, 2015
Rated 5.0 out of 5.0 by Great location and comfortable for Vacation trips Great customer service, comfortable bedding and quite, and far from congestion traffic. February 21, 2015
Rated 5.0 out of 5.0 by Reservations and check in It was very easy to make my reservation, and I was greeted by very nice people at the time of check in. February 12, 2015
Rated 3.0 out of 5.0 by San Antonio no hot water for shower no continental breakfast bed was nice room was nice tv channels - some not clear reception February 12, 2015
Rated 5.0 out of 5.0 by Great Hotel! I don't usually stay at Holiday Inn but I will now have to re-consider. This hotel reminded me of how customers need to be treated. Not only did the front office staff make you feel at home but the restaurant staff went above and beyond to make sure my food was prepared just the way I wanted it. I will DEFINITELY stay here AGAIN!!! February 10, 2015
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