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Rated 3.4 out of 5 by 37 reviewers.
Rated 5.0 out of 5.0 by Love this place We loved the accommodations, convenience and ez shuttle service to and from the park. Will be back!!!! June 9, 2013
Rated 5.0 out of 5.0 by Great DJ/Pool party My family and I had a great time relaxing and enjoying the pool party. However, the hotel does not recognize me as Priority Club Member due to reservation was done by group booking. June 8, 2013
Rated 5.0 out of 5.0 by Great Stay, Great Service! An outstanding value! We were delighted with the accommodations and the staff was exceptional. They were extremely friendly and always helpful. The pool was relaxing and a great way to end every day. The next time we have another relative graduating from Air Force Basic Training, this will be our location. June 7, 2013
Rated 5.0 out of 5.0 Great Staff and Great Service We really enjoyed our stay at this Holiday Inn. The front desk staff were very friendly. We needed extra blankets and i forgot my toothbrush. They brought us blankets and a toothbrush almost immediately! There was so much variety for breakfast! We also ate dinner, best hamburger i've had in a very, very long time. The pizza took a long time though, but it seemed to be freshly made, so that maybe why it took so long. Oh, and i cant forget to write about the shuttle to Sea World. The driver was very prompt , professional and personable. I was hesitant to take the shuttle, I'm so glad we did. it was so convenient and he even had cold water for us to drink (returning from Sea World) ---that was so appreciated!! KIds enjoyed the pool too! AND, loved the decor! Contemporary with some rustic elements ;-) It even smelled fresh and clean. I think we will return to this Holiday Inn!! June 7, 2013
Rated 2.0 out of 5.0 by Could be better The pillows and blankets are not comfortable at all and the ice machine was not working on the 5th or 6th floor. They had a dirty sock that was left in the room for the previous person that stayed in our room. Also, they were out of blankets the first night. June 4, 2013
Rated 5.0 out of 5.0 by Great Place for Families Visiting Sea World Our family of four really enjoyed our stay at the Holiday Inn. It has one of the best breakfast buffets we have ever had. The shuttle to Sea World is very convienient, they drop you right at the door. This was a great stay! June 3, 2013
Rated 2.0 out of 5.0 by Poor Service I love this hotel, but my last visit was the worst expirience ever. My reservations were made a week prior to my visit, Im traveling five hours from Dallas Tx, by car, to San Antonio for SeaWorld. I called the afternoon before leaving Dallas to make sure that my rooms would be ready by the time I get there, lady that answered phone confirmed that everything would be ok when I get there. I arrive at the hotel around 2:00am to find out that there was so rooms available, The front desk clerk was very helpful and did find another hotel for us to stay and paid for the stay. That hotel was the worst place ever. They did assure us that they should have the rooms ready for us the following day by 3:00pm. I made it to the hotel at 2:00pm and had lunch with my family at the Sports Bar& Grill in the hotel (best customer service ever!!!!) and at 3:00pm on the dot I went to pay for the rooms, cash, so there wouldnt be another misunderstanding and there wouldnt have any rooms, well the rooms weren't ready, so we had to wait, which wasnt really a bad thing since we were still at the resturant. Around 4:00pm, two of the three rooms were ready, which was kind of inconvience. We had scheduled to get dropped off at SeaWorld at 5:00pm, around 4:40 we got a call from the front desk that the bus was leaving in ten minutes. So we had to rush to get ready. My thrid room was ready until 5:00pm. Not the best expierence but my nephew loves this hotel so we will be returning for our next visit to SeaWorld. May 31, 2013
Rated 5.0 out of 5.0 by Very NIce Hotel This was my first time staying here and I will be back very soon! Just minutes from Sea World and a FREE shuttle to and from Sea World! The suite was in great conditon, very clean room, bathroom, halls and lobby. Suite was on the top floor (6th) so the views were awesome. Hotel also has a great sportsbar with amazing drinks! Cannot wait to come back! May 16, 2013
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