Rated 4.0 out of 5 by 147
Rated 5.0 out of 5.0 by TXSoftballmom Comfortable room/bed and Excellent service.
Recently stayed at this property with a group. The hotel was very clean, rooms very tidy and comfortable, the morning breakfast was excellent. Would definitely recommend for future travelers.
August 21, 2014
Rated 5.0 out of 5.0 by Marilyn77 Friendly staff, clean and upgraded rooms
Liked the location for Seaworld, very clean room and great staff!
August 19, 2014
Rated 5.0 out of 5.0 by Cindy07 Nice hotel, great pool
We would definitely stay at this hotel again if we were in the area. The staff at the desk were all very pleasant and our waitress in the restaurant was great. Our rate did not include the breakfast buffet which would have been nice. Some of us ordered off the menu and some at the buffet. All the food was very good. Our room was clean and a good size. The best part was the outside pool for our grandkids. The wide flat edge along one side of it made it more fun for them and easy to get in and out. Luckily it wasn't too crowded or it might have seemed a little small. All in all we had a nice stay and wished we could have stayed more than one night.
August 18, 2014
Rated 5.0 out of 5.0 by Marilyn77 Very good experience!
Very clean and comfortable - convenient to Seaworld..... our
second stay here and highly recommend this Holiday Inn!
Staff friendly and accommodating!
August 18, 2014
Rated 5.0 out of 5.0 by G-Daddy Great service
Special thanks to the front desk manager, Lance who shipped our grandson's glasses which had been accidentally left in one of our rooms. Thanks Lance.
August 17, 2014
Rated 3.0 out of 5.0 by badcz No attention to details
Stayed in this property numerous times while on business in San Antonio. Always enjoyed the stay, until recently it appears the staff and the hotel lacks the professional appearance as it did in past. The TV remote in room did not work. When reported to the front desk, they allegedly sent a person to fix it. That day it did not happen. Next day the person came and corrected a part of the problem leaving the rest still inoperable. The bathroom was not clean as in the past - and the light cover in the bathroom was mossing. The last three visits I was not recognized as IHG Rewards Club Member. The bed sheets did not look perfectly clean either. Hopefully all this will get better. Perhaps more training for the staff will help.
August 15, 2014
Rated 5.0 out of 5.0 by DaddioandHuntkever Amazing service, great stay
Staff was amazing. Rooms were very nice and I would highly recommend this hotel to anyone staying in the area.
August 14, 2014
Rated 4.0 out of 5.0 by Promethius1 Good Hotel for SeaWorld
This might just be the closest you can stay to SeaWorld. It is a nice-looking hotel and has a good restaurant on site. They have a fantastic (though a little pricy at $14) all-you-can eat breakfast buffet. The staff was friendly and attended to our requests immediately.
Lots of kids stay here so there is some minor damage here and there, so don't expect perfection, but all of it is minor stuff that doesn't effect your stay.
Our particular room had a lumpy bed, but serviceable, and a clogged drain in the bathtub. YMMV.
Perfect spot to stay if you are going to SeaWorld.
August 14, 2014