Rated 3.7 out of 5 by 80
Rated 5.0 out of 5.0 by ht1221 great hotel
Love staying here every time we go to sea world. Great location. Kids Eat free. Shuttle to sea world is Great.
December 4, 2013
Rated 5.0 out of 5.0 by Rao63 Very clean, tidy and professionally managed hotel
The room, surroundings are very clean inspite of being in a busy tourist location. The price is reasonable and service exceptional.
November 12, 2013
Rated 5.0 out of 5.0 by clouser Great place for a family Sea World getaway
We couldn't have asked for a better place to stay for a family Sea World getaway. The rooms were great, the entire hotel was nice, the entire staff was friendly, and having shuttle service to and from Sea World was just icing on the cake. Joe, the shuttle driver, gave us some excellent restaurant recommendations, and he even dropped us off at the restaurants and picked us up when we were done. You just can't ask for better service than that.
October 30, 2013
Rated 4.0 out of 5.0 by Russell1959 Nice hotel but the restaurant is a dump
Overall a good experience but the restaurant is in terrible shape and needs an overhaul. The chairs are in terrible condition and the upholstery is horrendous. The food is ok but he drinks are overpriced. I was glad I ate out most of the time.
October 30, 2013
Rated 3.0 out of 5.0 by MaryY123 Good beds
The facility was nice and clean. Our problem was when I called to make reservations, I was told I had connecting rooms, only to find out when we got there we didn't have them. They wouldn't try to fix the problem.
October 23, 2013
Rated 2.0 out of 5.0 by kayelem1947 Holiday Inn Express Falls Below My Radar
Unfortunately it is not the right "season" for this Holiday Inn Express as summertime is over and visitors are scarce. Therefore, my experience with this Holiday Inn fell below a positive score. The rate was too high for the services I didn't get. No one responded to my request for service on the room lock or the lightbulb request until I checked out. Yes, they gave me one night free. Monday to Friday lunch in the attached grill was unavailable. I did not have a car so this was uncomfortable. I understand there weren't many guests staying near Sea World when I was there the week of October 13-17, 2013. Too bad for me. Wish I had a more positive review but at this time I don't.
October 20, 2013
Rated 5.0 out of 5.0 by KMV143 off day
I want to start off by saying I've been recommending this hotel to a lot of my friends. Sharmen I believe her name is was AMAZING and totally made up for the bad day that the person who checked us in was having. He was not pleasent and when I went to put my room on my card he stated that my room rate only covers 2 adult breakfast when I told him that's not what I was told I was told when I booked the over the phone I was told ALL 3 adults in my room and the 2 adults in the other room would all get the complimentary buffet breakfast. He stated again that my rate does NOT cover 3 people. I paid and kept thinking something's not right. Well long story short Sharmen rectified the situation with out any questions at all, and apologized about the mix up. Other then that our stay was awesome and everyone was very nice and you could tell they liked their jobs. I would like to think the person that checked myself and my daughter in was just having an off day, and does not treat all your guests that way.
I like to end on a good note and say again I have been recommending the hotel to all my friends, and if we make it back to Sea World we'll be staying again.
October 19, 2013
Rated 5.0 out of 5.0 by Skippy0000 Nice hotel and location
This is a great hotel for families with young children while they visit Seaworld. Free shuttle to Seaworld is a plus. My wife and I stayed there while visiting San Antonio. We're empty nesters so we've been through the young child phase and didn't mind hearing kids cry, run down the halls, and rough house in the room above us. Everything settled down around 9:30 pm anyway. If you're looking for a nice couple's retreat, this isn't the place, if you have a young family, you'll fit right in.
October 17, 2013