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Rated 4.1 out of 5 by 254 reviewers.
Rated 3.0 out of 5.0 by Unclean guest room We have stayed here multiple times before, but sadly this Holiday Inn has gone downhill! The guest room was dirty---the toilet had a black ring around the top of the bowl June 30, 2015
Rated 5.0 out of 5.0 by Great hotel! I'll stay there again! Ideal location for a Sea World visit. Location has an indoor and outdoor pool, which was perfect because it rained a few times while we were there. Our room was very spacious, and our family enjoyed our stay. June 24, 2015
Rated 5.0 out of 5.0 by VISITA A SEA WORLD LA ZONA ES EXCELENTE, TAMBIEN LA CORTESIA DE LOS TRABAJADORES Y LA HABITACION June 24, 2015
Rated 3.0 out of 5.0 by Great Location and Clean Facilities, poor service Those working behind the scenes at this hotel seemed to do a great job. The front desk staff , and the wait staff in the restaurant were some of the worst I have received at an IGH brand hotel. June 22, 2015
Rated 5.0 out of 5.0 by Excelente !!!! La pase muy bien y el personal fue muy atento, servicio a la habitacion fue rapido y efectivo June 21, 2015
Rated 5.0 out of 5.0 by Excellent staff and clean hotel We had a very pleasant stay. This hotel has an indoor and outdoor pool along with a nice size bar and restaurant. Everyone was friendly and we felt comfortable staying there. June 19, 2015
Rated 2.0 out of 5.0 by No Suite as booked and Dirty Room Checked in, went to room to find the door open and sheets piled up in chairs, had to trade rooms which was not a big deal, but when I made reservations, I was told I was booked into a suite. The room I got was not a suite and the person at the front desk told me they did not have suites. The shower curtain was molded, the curtain that is outside the tub not the one inside the tub, so I went to the front desk and showed them a picture of it and they told me it would be replaced and they apologized. Left for the day, upon arriving back to the room, the shower curtain was not replaced, the shower had mold/mildew on the wall and on the outside of the toilet bowl there was some sort of crusted stuff on it. No I did not turn in the mold on the shower or the stuff on the toilet, if they can't replace the shower curtain then why would they clean anything else. I do have photos of these things mentioned. Went to the hotel restaurant, the food was good but the waitress we got was awful, didn't even get what we ordered with our meal. Asked about our sides we had ordered which she was suppose to go check on but she never returned and we never received it. The morning buffet was good and the waiter was fantastic. June 17, 2015
Rated 5.0 out of 5.0 by Nice Hotel A nice hotel, friendly staff convenient to the things I needed to be in San Antonio for June 15, 2015
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