Rated 4.1 out of 5 by 276
Rated 4.0 out of 5.0 Great Service, Room A Bit Outdated
The staff at the hotel was wonderful! They were kind, helpful, and genuine. Even the waiter in the restaurant was friendly, patient, and kind -- and that's a big deal to us, considering we were traveling late and have 4 kids. :)
However, the room left a bit to be expected. The desk chair and lamp in the room were broken. We were in a 2 queen bed room, and there was an oversized chair placed awkwardly against a wall, making it hard to get to the beds. (I'm not really sure of the purpose of the chair, since it was not even facing the tv -- it simply made the room feel tight and cramped) Also, there was a line of mold on the ceiling of the shower in the bathroom, which is pretty gross.
I'm not sure if we would stay here again -- we loved the staff, but the room itself needs a little more upkeep and care.
August 29, 2015
Rated 5.0 out of 5.0 by Kevin522 My stay
Great stay love the property will stay here again.
August 27, 2015
Rated 2.0 out of 5.0 by catmaster555 Great place if you like cold showers!
Shower were cold. When you run the water for 30-40 minutes it would sometimes get warm enough.
One of the maintenance workers told me the water boiler temperature was set too low per management direction. It seemed that the maintenance manager liked to play games with the boiler temperature. He told me 101 degree showers were normal for most hotels, just run the water for 30 minutes before showering.
Hotel management acknowledged the problem of cold showers, THEY AGREED THERE WAS A PROBLEM, but told me since i was the only one complaining then it must not be an issue worth addressing.
I was suppose to stay 5 weeks. They were more than happy to see me check out early.
August 23, 2015