Rated 3.7 out of 5 by 45
Rated 5.0 out of 5.0 by Jay spell Breakfast
No continental breakfast at this location, for the price it was too expensive when similar hotels in the area do offer breakfast
February 26, 2014
Rated 4.0 out of 5.0 by Garibaldi Stay at Holiday Inn in Lackland
Great place to stay!
The staff was wonderful. The check in experience was exceptional along with the evening dinner staff.
Food was simple and really good!
Nicely decorated rooms, very comfortable and quiet, but could use some updating.
Great pool and jacuzzi.
Only negative is that the doors on the rooms shut very loudly. I think they just need adjustment.
February 3, 2014
Rated 1.0 out of 5.0 by Llewell Too expensive for the facility
On a positive note the staff was pleasant and nice, but beyond their control the hotel is a dump. It's nasty beyond cleaning and it smells. I saw a house roach in our room and my wife was concerned that we would bring them home. The hotel is close to Lackland Air Base that's the only reason we stayed, but for only one night. This motel is not to Holiday Inn standards.
December 12, 2013
Rated 3.0 out of 5.0 by Turcis Holiday Inn Near Lackland AFB
Overall the room was acceptable, if a bit small for someone in a wheelchair. We had requested a handicapped accessible room. The reservations web page implied there would be a roll in shower. Unfortunately a couple of grab bars do not make a bathroom handicapped accessible. The standard tub was impossible for my wife to use.
The other problem with the room was the location of light fixtures. It was not possible for two people to read in bed. There was only one bedside lamp. Also there was no way to get a lamp near to the large chair in the room.
December 11, 2013
Rated 5.0 out of 5.0 by Bren44 Great service
Nice staff and very good breakfast. We enjoyed the convenience of getting a decent breakfast each morning.
December 11, 2013
Rated 5.0 out of 5.0 by JoCast Airforce Graduation
This hotel has a very modern feel to it and it does not have elevator which didn't bother me.The room was great,very comfortable with mordern conveniences. Hotel staff were great very helpful and attentive. The bar staff were great fun to be around and were helpful.
December 1, 2013
Rated 1.0 out of 5.0 by OHTraveler Poor Hotel, Doesn't deserve to be a Holiday Inn
This hotel was terrible. First, it's a 2 story hotel with no elevator. The toilet didn't flush in our room. We told the front desk about it and they did nothing. We were there for 3 days and had to walk down the stairs to use the bathroom in the lobby every time. The refrigerator had broken shelves in it. Overall just a poorly maintained hotel. We would never stay here again.
November 26, 2013
Rated 2.0 out of 5.0 by Scottac Worst hotel to carry the brand name
No status recognition. Dirty room. Funky smell. Took over an hour to get a drink from bartender. No coffee in lobby in the morning. Won't go back!
November 20, 2013