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Rated 4.3 out of 5 by 530 reviewers.
Rated 5.0 out of 5.0 by Relaxing Memorial Weekend Had a very pleasant weekend stay @ Holiday Inn, Riverwalk. Very comfortable room and bed. Close to Riverwalk atmosphere. August 14, 2014
Rated 5.0 out of 5.0 by Holiday Inn San Antonio-Riverwalk On our family's most recent vacation, we chose the Holiday Inn on the San Antonio-Riverwalk due to the price of the room being so reasonable. However, we were completely surprised upon our check-in. The entire staff was very eager to please, GENUINE, and very respectful! They even looked up directions for us before we asked! The whole building will blow your mind at the elegance of every detail. We really did not know what to expect for our room, but when we opened the door for the first time we were amazed! Everything was so beautiful, from the bathroom down to the gorgeous view of the riverwalk! We felt so welcome and peaceful! We have chosen to use Holiday Inn as our go to hotel on every vacation, as well as recommending to all of our family and friends! Go enjoy your next vacation with Holiday Inn!! August 14, 2014
Rated 5.0 out of 5.0 Comfortable bed and great staff Hotel was very clean friendly staff. My only complaint is when still bed at 9 am and get a knock on door from housekeeping I guess they where checking for rooms to clean but we haven't checked out yet. We didn't have a thing to hang on door says don't disturb. Also when we arrived to hotel at 430pm we checked in and went to room to find out that housekeeping hasn't cleaned it yet went back to lobby and they gave me another room. August 14, 2014
Rated 3.0 out of 5.0 by Room and bar service For the price the location was great! Front desk service was awesome! When we got to our room the floors were so filthy we had to keep shoes on whenever walking! We went to the bar on the second floor and the bartender was very rude and she gave extremely bad service! But, other than that our experience was good. August 13, 2014
Rated 5.0 out of 5.0 by Wonderful experience I booked the room for my boyfriends birthday and when we checked in we were upgraded to the presidential suite. August 13, 2014
Rated 5.0 out of 5.0 by Great service Although I wasn't able to get in my room until after 7 I still enjoyed my stay. FRANCINE ROCKS!! She provided awesome customer service, was polite & professional. I was not happy with the cleanliness of my room. Overall my stay was pleasant & I will be back. August 13, 2014
Rated 4.0 out of 5.0 by Dirty floor in room and bath Although the overall experience was good and the staff especially at the front desk, valet, restaurant and bar were superb, there was a glaring omission in the failure to clean, mop, or vacuum the bath or room floor in #1020. I do hope that will be addressed. It truly detracts from an otherwise enjoyable stay. August 11, 2014
Rated 5.0 out of 5.0 by great stay we stayed three nights and had a great experience. it was so quiet and peaceful. we had a lower floor balcony, the trees could use trimming but otherwise it was great. elevators were the fastest we have ever used, we never had to wait. We were there Sunday through Wednesday. August 11, 2014
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We are excited to announce that this property completed an extensive renovation on 03/19/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.