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Rated 4.3 out of 5 by 544 reviewers.
Rated 5.0 out of 5.0 by Nice Getaway Great location. Had a room with balcony on Riverwalk. Prompt room service. We've stayed at several hotels on the Riverwalk and this is one of our favorites. August 28, 2014
Rated 5.0 out of 5.0 gracias hotel muy comodo perfecta mente ubicado el personal súper amable un poco caro el estacionamiento August 28, 2014
Rated 3.0 out of 5.0 by Good room...Fair service The room was in good conditions. There was a funky smell that was coming from the restroom but after flushing the toilet a few times the odor went away. There was also a burnt smell coming from one of the lamps that had not been dusted. Overall the price was too much for what the room and service offered. August 27, 2014
Rated 2.0 out of 5.0 by Getaway I've stayed at this hotel before and was completely satisfied. But this time it was not the case. The room was not cleaned, food trays were not picked up from room service, finally had to put them in the hall and it was still in the hall when I checked out on Sunday. I was not satisfied with this stay at all. August 27, 2014
Rated 4.0 out of 5.0 by Good service, nice staff Enjoyed time spent with family here. Nice walkable location to all attractions. Housekeeping and restaurant staff were very accommodating. This was my 2nd stay at this Holiday Inn and it will NOT be my last !! August 25, 2014
Rated 5.0 out of 5.0 by Relaxed vacation We had a great time, staff was very nice. Carlos in the restaurant was very friendly and knowledgeable. He made us feel very welcomed every morning for breakfast. Will differently be staying hear again. August 21, 2014
Rated 5.0 out of 5.0 by Thanks!!! We booked this hotel, because it was my wife's birthday weekend, and were we surprised. We were greeted upon entering the hotel, offered welcome amenities, and treated like it was a joy to have us. The room was excellent, clean, and more than comfortable. The next morning, we had breakfast in the hotel restaurant, and the service was great, the food was excellent, and the atmosphere was wonderful. So much, that we returned for dinner that night, and even though it was late, the waitress was great, even though she was working many tables by herself. Overall, a great experience. August 21, 2014
Rated 1.0 out of 5.0 by Remember the Alamo Booking online was extremely easy. We approached the valet parking Aug. 14, 2014, and the attendant did not help my wife off of the tall vehicle. Neither did the staff did not open the front door for her as I got our own luggage off of the vehicle. The front desk employee was very friendly and helpful with directions. We purchased one night with free breakfast, but I had to remind the front desk employee. After he verified, he handed me a card with free breakfast instructions. We woke up the next day only to find a cockroach wing underneath the sheets with us (I know they exist everywhere, but that was just poor housekeeping.) As we arrived to the restaurant, I immediately handed the free breakfast card to an employee who had greeted us. However, he began to tell us about the prices for the buffet, which was very embarrassing. I got my plate with food and sat down. As my waiter was bringing a fresh pot of coffee from the kitchen, my wife noticed there was a long strand of hair in my cup. I had to place my hand over the cup to alert the waiter of the problem because had I not he would have just poured it. I then lifted the cup to show him why I had done such a thing. He then suggested to get the cup next to me, but that one had a crushed egg shell in it. The waiter apologized and brought a clean cup. Overall, judging by the attitudes of the staff, I didn't feel as though my presence nor my return was valued. August 20, 2014
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We are excited to announce that this property completed an extensive renovation on 03/19/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.