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Rated 4.3 out of 5 by 612 reviewers.
Rated 5.0 out of 5.0 by Friendly and Helpful Staff as Well as Conveniently Located We were very pleased with our 4 night stay here. The room was very clean and comfortable. The food in the restaurant was good, although we primarily ate breakfast and one dinner there. The Valets were very friendly and helpful providing us with directions and greeting us every time we left and returned. The front desk staff was also friendly and helpful. They too answered questions about the area and even provided coupons for us to use to various restaurants. So much is within walking distance from this hotel and the restaurant overlooks the Riverwalk. The only time we used our car was to drive to the zoo. October 16, 2014
Rated 5.0 out of 5.0 by Great location and service The Holiday Inn Riverwalk hotel in San Antonio was fantastic. The hotel has a great location in the heart of the restaurant and bar area of the Riverwalk and within walking distance of the Alamo. The hotel had a clean, fresh contemporary look and the the staff was very friendly and attentive. October 15, 2014
Rated 4.0 out of 5.0 by Comfortable hotel Holiday Inn, Riverwalk is in a great location. The rooms are well equiped and comfortable and the hotel staff are extremely acoommodating. My recommendation would be to use the front enterance of the hotel as the back enterance is somewhat quiet and there were a number of undesirables "hanging" around in the morning and evenings (9am / 9pm) October 15, 2014
Rated 5.0 out of 5.0 Very enjoyable experience Francine and the rest of the staff were great. My wife and I had a fantastic time. The location is excellent as iss the service! October 14, 2014
Rated 5.0 out of 5.0 by Pleasant Stay My overall stay was short but very nice. Location was perfect, people at the Front Desk were very helpful especially a young woman named Chrystal October 13, 2014
Rated 5.0 out of 5.0 by Great Stay Riverwalk Great stay, bartender was nice and prompt. Great proximity to excellent food. You have to visit the Riverwalk at least once in your lifetime! October 13, 2014
Rated 5.0 out of 5.0 by Perfect location & great staff The room was nice along the riverwalk. It was quiet and the beds were very comfortable. All the staff was pleasant to always great you coming or going. The food was good, but with so many places nearby we only ate at the hotel once. Everything is within walking distance negating the need for a rental car and very expensive parking at the hotel We enjoyed our stay. October 11, 2014
Rated 1.0 out of 5.0 by ET Phone Home Oh my goodness, the internet connect was so poor, they even moved us to another room to be closer to the router. I was there for a business and pleasure, if anyone needed to work on that internet they would be lucky to get any business done at all. Then the room we were moved too, the fridge leaked in the night and we woke to a puddle of water in the middle of the floor. There were never enough staff on the desk to assist with the problems and the lines checking in and out were long. October 10, 2014
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We are excited to announce that this property completed an extensive renovation on 03/19/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.