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Rated 4.3 out of 5 by 848 reviewers.
Rated 5.0 out of 5.0 by What a lovely hotel What a lovely hotel. Very comfortable and clean. We were traveling with elderly parents and everyone was very patient and understanding. The valet service was great and very helpful when we needed directions or help with a cab. Nicely situated on the Riverwalk even though it's not in the thick of things. Everything was very accessible. The restaurant was also good. Nice breakfast buffet and we had an "appetizer" dinner that hit the spot. Staff was very helpful and attentive. Would definitely stay here again. April 25, 2015
Rated 5.0 out of 5.0 by Great experience at a bad time! My husband had surgery at the Nic hospital we did not know how long we would be there. Thank goodness it was only a couple of days. I had booked four and we only had to stay 2 which there no problem changing reservations. I did not know when he would be released they gave me a late checkout of 2:00 so I did not have to move luggage as my car was at the hospital. They said not a problem we will get your luggage for you if you need more time and hold it. They were so accommodating every person on the staff. It was a great experience and I will definitely recommended to all my friends and family and will stay there again! Thank you April 25, 2015
Rated 5.0 out of 5.0 by Excellent This hotel had excellent rooms in an excellent location. Access to the San Antonio River Walk was easy. All you had to do was walk out the back door and you were there near plenty of food, drink and entertainment spots. The Alamo was just a short walk away as well. My only complaint is that the cost of the room is expensive enough, so you should not be charged an additional $22.00 to park. That seems ridiculous to me. Parking should be free. After all, you are filling a room there. April 24, 2015
Rated 4.0 out of 5.0 by Made me want to go back The hotel is located right on the Riverwalk and just blocks away from the Alamo. This was my first time experiencing the Riverwalk and absolutely fell in love with it. The hotel has an exit right to the walk and is only a couple of blocks to many restaurants, live music, and shops. It was a fun and relaxing atmosphere to enjoy. April 23, 2015
Rated 5.0 out of 5.0 by Awesome location We had a great stay for a girl's outing with very friendly service. Will come back! April 22, 2015
Rated 5.0 out of 5.0 by great service I had a great time, and rooms were in tip top shape definitely will recomend to friends and family April 22, 2015
Rated 4.0 out of 5.0 by Great Experience The best staff ever. From the front desk to the maid service, all are professional in their work. I travel 45% of my year and this is a great place to stay if you are in San Antonio. April 21, 2015
Rated 5.0 out of 5.0 by Great Location The location of this hotel is excellent. My husband and I stayed here for our daughters graduation at Fort Sam Houston. This being our first time to visit San Antonio Riverwalk we had no idea what to expect. The staff at this hotel was great and very friendly. Highly recommended. April 20, 2015
  • 2015-04-27T11:12:58.989-05:00
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We are excited to announce that this property completed an extensive renovation on 03/19/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.