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Rated 4.3 out of 5 by 800 reviewers.
Rated 5.0 out of 5.0 by Great beautiful room and view from balcony We had a room on the fourth floor which was great it wasn't to loud like we expected it to be. We also had a balcony for a view of the riverwalk and that was absolutely wonderful. My husband and I were on our honeymoon and we absolutely loved the rooms they were spacious and clean and very nice. The downfall was the bed, it was so hard that we didn't get a full nights sleep the 4 nights we were there. It's hard to explain to people how hard the beds are unless you have actually experienced them, they were horrible! It was like a piece of plywood with a few towels on top of it. I don't know if all the rooms beds were like this or not but our was bad and if we stayed again we would absolutely check the bed and ask for another room if it was the same again. The service and everything else was great though that's why I would recommend this hotel to people. March 30, 2015
Rated 4.0 out of 5.0 by Comfortable business stay Have stayed here often for business trips. The hotel is updated and clean and service is good. Very convenient to Riverwalk, shopping and services. March 30, 2015
Rated 5.0 out of 5.0 Surprisingly good hotel I was pleasantly surprised by the newly renovated hotel with great staff. Rooms well appointed as well as the public areas and located right on the riverwalk. March 30, 2015
Rated 5.0 out of 5.0 by Great place to stay We stayed here for spring break, the hotel staff were very polite the hotel was clean and nicely decorated .I'm looking forward to staying here gain. March 29, 2015
Rated 5.0 out of 5.0 by Great Stay in San Antonio Great rooms and location on the Riverwalk. Lots to see and do. Enjoyed my first visit to the area. March 27, 2015
Rated 5.0 out of 5.0 by Check Inn As I stated, I was allowed to check in early and was upgraded to a great room. The check in rep was very friendly. I loved every aspect of this Hotel. This is the 3rd tome I've stayed at this hotel. March 25, 2015
Rated 5.0 out of 5.0 by Friendly Staff Friendly and helpful staff Clean rooms and easy to access the Riverwalk Good food in the dining room with great service and friendly waiters. Room was nicely decorated and we had a balcony view which we really enjoyed. We will stay here again. Loved it! March 25, 2015
  • 2015-03-31T11:38:50.120-05:00
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We are excited to announce that this property completed an extensive renovation on 03/19/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.