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Rated 4.4 out of 5 by 996 reviewers.
Rated 3.0 out of 5.0 by San Antonio River walk Booked two rooms for this trip. Upon check in we asked for the two rooms not to share walls. Made this request several times at the reception. Nevertheless, we are moving into the rooms and they are right next to each other sharing a wall. We called the front desk and went downstairs to exchange the keys for another room on the floor. Breakfast is not included in the rate and in my opinion is not worth the $16. No room upgrades or any recognition for platinum members at this location. We prepaid for parking at the garage for two vehicles. Neither of the keys worked, so we got held up at the garage when leaving. Had to call for assistance. The staff on the floors is very friendly. October 5, 2015
Rated 5.0 out of 5.0 by USS Los Angeles Reunion We had a wonderful experience. The staff and the facilities were great. The location on the River Walk was perfect for enjoying time away from the hotel, but we enjoyed all the activities and the time we spent on the property, too. October 4, 2015
Rated 5.0 out of 5.0 by Outstanding hospitality The hospitality provided by the staff at the Holiday Inn Riverwalk in San Antonio TX was superb. Hotel Manager Ashley Fonseca and her staff go above and beyond with regards to hospitality and service. The hotel room was in impeccable condition and our view of the San Antonio area was beautiful! Thank you Ms. Fonseca!!! October 2, 2015
Rated 5.0 out of 5.0 by Excellent service and great food We wanted a weekend getaway and got more than what we expected. Upon arrival we started with dinner and our servers Caitlynn and Cindy provided outstanding service. It got very busy but the quality of service did not decline. Breakfast with Mario and Liz was just as great. Our meals were outstanding from the steaks to the huevos rancheros kudos to Chef Angel and staff Aaron and Mike. We had two minor hiccups and were impressed on how quickly they were taken care of with a follow-up to ensure the issue was taken care of to our satisfaction. The overall quality of the property and service are excellent and very affordable. October 1, 2015
Rated 5.0 out of 5.0 by Loved sitting on the balcony. We really enjoyed being in a room with a balcony. The room was very comfortable. We did not buy food on the premises as it is pretty pricey. EEF October 1, 2015
Rated 5.0 out of 5.0 by Sister Trip 2015 Our stay at the Holiday Inn San Antonio-Riverwalk was one of the best Sister Trips. Six to seven of us travel from various parts of the US to be spend a few days together. This trip ranks right up there with our Vegas trip. September 29, 2015
Rated 5.0 out of 5.0 by 房间很好,多收了停车费 房间不错,位置好,多收了停车费,房间不错,位置好,多收了停车费,房间不错,位置好,多收了停车费,房间不错,位置好,多收了停车费, September 28, 2015
Rated 5.0 out of 5.0 by Wonderful Experience as Usual! I have stayed at this particular hotel on business on numerous occasions! The service is wonderful and the cleanliness is superb! I highly recommend it for location as well as satisfaction! September 24, 2015
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We are excited to announce that this property completed an extensive renovation on 03/19/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.