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Rated 4.4 out of 5 by 879 reviewers.
Rated 5.0 out of 5.0 Fantastic Service My sister and I spent several days together at the Holiday Inn Riverwalk...and we had the very best time, largely due to the fantastic staff. I wish I could remember each one's name, but I do remember Steven at the front desk who helped us get our boarding passes, two young gentlemen at the front of the hotel who helped us obtain a cab one afternoon (I think Tuesday), the delightful morning breakfast staff who were always so pleasant and never hurried us along, and the various front desk personnel who gave us detailed and perfect directions to our various destinations. Our room was always immaculate....we can't wait to come back and spend a few days there again. I've been singing your praises to all my friends back home. San Antonio is fabulous, and if you go, be sure to stay at the Holiday Inn Riverwalk! Thank you for a great visit. May 25, 2015
Rated 5.0 out of 5.0 by A good stay Enjoyed meeting SWC friends at your hotel for our conference. Was all around good service. May 23, 2015
Rated 5.0 out of 5.0 by Business and Pleasure Convenient location with great rooms. The entire staff was very helpful and friendly. Had no real reason to leave the hotel for anything. May 18, 2015
Rated 5.0 out of 5.0 by San Antonio Holiday Inn A wonderful bed, bathroom but the floor was filthy. The hotel was very good otherwise and a great location on the riverfront. If you go deal with Stephen at the front desk as he was soooo helpful. I will stay there again as I am sure the floor will be taken care of as the hotel was very clean and the staff were very nice. May 18, 2015
Rated 4.0 out of 5.0 by Great location and service Staff was great. I was able to check in quickly and get to my room easily. Room was clean and modern. May 18, 2015
Rated 5.0 out of 5.0 by Excellent Service/One Room Fault We enjoyed our stay and would recommend the hotel. However, I thought the tile floors would be cleaner than carpet, but they were very dirty leaving my slippers filthy. I also wish that every hotel everywhere would have a fan in the bathroom. I also wish that hotel rooms would have a roll of paper towels for guests to wipe up the bathroom counter between users. Also, two suitcase racks would be great. These are my personal suggestions. We DID have a great stay and thoroughly enjoyed San Antonio! May 17, 2015
Rated 5.0 out of 5.0 by Always happy to arrive to cold dark room Recently attended the Texas Division of Emergency Management Conference. I love to stay here when im downtown SA, its walking distance to everything. Tried the restaurant for the 1st time, and I was pleasantly surprised. The only thing I do not like is the floor, miss the carpet under my feet. May 16, 2015
Rated 5.0 out of 5.0 by Nice, relaxing weekend We were pleased with the courtesy and helpfulness of the staff from the very moment we walked into the lobby. Room was clean and quiet. The bed was so comfortable that we didn't want to get out of it the next morning. Truly relaxing weekend!! Thank you! May 15, 2015
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We are excited to announce that this property completed an extensive renovation on 03/19/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.