Rated 4.3 out of 5 by 494
Rated 1.0 out of 5.0 by Soldier Boy Reservations
I specifically asked for two rooms side by side with both having balconies facing the riverwalk. I was PROMISED this over the phone when making reservations but was not given that. I traveled with an elderly couple along with my girlfriend. We asked for rooms side by side and were not given that as first promised. In my opinion this was poor service. We wanted rooms side by side to periodically check on the elderly couple we traveled with, but instead were given two different rooms on two different floors. This is not what we were guaranteed! I plan to avoid Holiday Inn from this day forward and would much rather pay a bit extra for what I ask for at another hotel.
July 22, 2014
Rated 4.0 out of 5.0 by F1101M Know exactly what your renting
Not all rooms are listed/shown on the website. When checking rooms available - not all are readily listed. Yes the room I rented was cheaper but I thought that was because of my Military discount not because it was a standard bed size room. Also being disabled and not requesting a disabled room was not an issue because the room was adequate for most disable individuals who don't require all the ADA requirement.
July 22, 2014
Rated 3.0 out of 5.0 by J2876 Clean Room, Nice Staff, Wood Floors?
The room and facility was clean and the staff was welcoming and friendly. I, personally, do not like wood flooring in a hotel room--feels weird under bare feet, making me want to be in sandles the whole time.
July 21, 2014