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Rated 4.1 out of 5 by 365 reviewers.
Rated 4.0 out of 5.0 by Nice hotel, except for internet service The hotel was nice and very comfortable, I loved the bed. No breakfast included however. The pool was nice. though the communication with the different buildings was a little awkward. My only complain is the internet service, which was slow and it completely shut down at times. I called the reception to report this, but they suggested fake moves (such as rebooting my equipment, as if that would solve anything), so I gave up trying to have them help me with it. Good thing I didn't have to use the internet extensively, but this is one thing the hotel needs to improve on. Other than that, nice service and a good experience. September 24, 2014
Rated 2.0 out of 5.0 by No Response to Problems Encountered During Stay My room air conditioning did not work, and despite being told assistance would be sent, nobody came to check the problem. The keycard did not work on the pool gate. The bar was not open on Sunday until after 3:00 pm to allow guests to watch the only sports telecasts in the common areas. However, employees were seen in the bar watching sports on TV and ignoring guests standing at the locked door. If employees can be in there watching tV, the guests should be allowed also even if doing so without food and drink service. September 24, 2014
Rated 5.0 out of 5.0 by Great place the staff is very friendly parking is secure rooms are very clean no loud AC noise in rooms like other locations September 24, 2014
Rated 4.0 out of 5.0 by Good place to stay regardless of the reason The only knock is that my room had a very small counter for getting ready/dressed and the towels could have been a better quality and more of them would have been nice. September 24, 2014
Rated 1.0 out of 5.0 Habitaciones decepcionantes Es la primera vez desde que me alojo en hoteles IHG que me toca una habitación tan chica e incomoda #225, la verdad ya no me vuelvo a hospedar en este hotel, desconozco si hay mejores habitaciones, pero al menos en el área que me toco estaban muy estrechas. Al final de mi estancia se descompuso la cerradura de la puerta y tuvieron que llamar a un técnico especializado para que la abriera, estuvimos media hora esperando a que pudieran abrirla. El gerente en turno fue muy atento y cortez. September 24, 2014
Rated 4.0 out of 5.0 by No Comment Nice location, I had reservations for two nights. I received a parking pass for one night. Expired parking pass does take significant time to correct. Received breakfast and bar coupons the afternoon of the second night stay. It made three of the four coupons of no value. September 22, 2014
Rated 5.0 out of 5.0 by Excellent stay I chose this hotel due to it's proximity to the harbour where I was to join a dive boat. The staff were friendly, mostly efficient and courteous. The airport shuttle was nice to have. The room was quiet, clean and comfortable. I used the 24hr fitness suite, this was a very good facility to have. I would recommend this hotel.... I stayed here for two separate nights (13th & 19th September), unfortunately I neglected to present my IHG card on my first stay, and it was not asked for, I now need to correspond with IHG to get the points added to my account. Other than this very small point, an excellent stay. September 22, 2014
Rated 5.0 out of 5.0 by Great location, easy access to major freeways I was pleasantly surprised to find this gem in San Diego. It is centrally located for business purposes, easy access to major freeways, quiet location, business center to print documents and use computers. Room was nice, clean, lots of light, internet access was good, little refrigerator in the room should you choose to get grab n go or snack items from nearby grocery store. Bathroom was clean September 21, 2014
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