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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 882 reviews
87%
Recommend This Property

Ratings Breakdown

882reviews

  • 5 Stars
    531
  • 4 Stars
    183
  • 3 Stars
    74
  • 2 Stars
    54
  • 1 Stars
    40

Great Service

By

7月 06, 2016

Very friendly staff, fast check in, excellent on site restaurant and food good value.

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Party hotel

By

7月 05, 2016

club

It was a nice property and the staff was very nice. It seems every night was a different bunch of loud obnoxious people on my floor. If you want a party hotel this is your place. If you want a quiet, safe business hotel then I would look elsewhere.

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Able to relax

By

6月 30, 2016

It was a pleasure stay in this hotel. I had a great experience in your hotel. it was easy to relax over there. It has a great location near to many restaurants and places to enjoy. thanks for your service.

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Bayside Regular

By

6月 20, 2016

Excellent serves, excellent location. It has literally become my home away from home!

Posted byHotelStaff
6月 20, 2016
Dear KEN7885: Thank you so much for choosing our hotel as your home away from home. We are happy to serve you and we will see you again soon. Sincerely, Rhinna B Meyer - Rooms Division Manager
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Great for Business and Pleasure

By

6月 20, 2016

club

My overall experience was amazing. Location is awesome and hotel amenities and accommodations are outstanding. One of THE BEST Holiday Inns I have ever stayed at.

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not what expected

By

6月 18, 2016

First of all if you have a question you will have to call all day before they decide to pick up the phone. Then if and when you finally get to talk to someone they give you the wrong information. I was told that the hotel was right across the street from the beach which is the only reason why I booked the hotel not being from California I thought it would be a nice view for me and my kids. When I arrived I was told that I was given the wrong information and the beach is 10 mins away I thought ok. The bed was so hard I would have been better off sleeping on the floor my kids even complained the worst night sleep I have ever had.

Posted byCustomerCare
6月 30, 2016
Dear tristan, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. We appreciate your good comment on the cleanliness of the room received. However, we apologize for the inconvenience the beds received may have caused you, and if the information provided about the location of the hotel to the beach fell below your expectations. Kindly be assured that we treat these matter seriously so we sent you a private message. We value you as one of our IHG Rewards Club Platinum Elite members and hope you will continue to choose IHG for your future travel needs. Sincerely, Grace P. Case Manager IHGService
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One outstanding spot,.

By

6月 18, 2016

club

My experience with this hotel over the past 25 plus years has always been the best

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Listening Staff

By

6月 17, 2016

Unexpected upgrade that gave me the most fabulous 65th Birthday when I was preparing for my 1st ever Marathon race 26 Miles!!!

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San Diego 2016

By

6月 16, 2016

convenient location, great room and service. were able to relax and unwind. Weather in San Diego was great

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Awesome hotel

By

6月 16, 2016

My wife and myself stayed at the Holiday Inn , bay side
last weekend we planned to stay one night but the hospitality was so professional we decided to stay another night we thoroughly enjoyed our stay at this
Hotel. Great job Holiday Inn!

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EXCELLENT!!!

By

6月 16, 2016

A very nice stay after a couple of days of fishing out of H & M Landing.

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Great service and views

By

6月 15, 2016

club

Awesome room and great location. Good local restaurant right across the road on the docks.

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