Rated 4.1 out of 5 by 288
Rated 3.0 out of 5.0 by pancake1 room was spacious
We enjoyed our stay and the amenities during our stay. Although we were there during the move we had a nice stay. What I believe needs improvement is the parking. We were given a parking pass that was to be put in our window while we were parked on the premises. This was fine until vehicles starting showing up without them and when we ended up parking up front by the new front desk and had to walk around to the older building it was inconvenient. When we asked the employee riding the golf cart why half the cars did not have the parking passes he informed us that when guests invite additional people to stay with them there is no way they can monitor who has reservations or not just because they dont have a pass. Hmmm we thought that was strange. Something to work on but our overall stay was pleasant.
July 30, 2013
Rated 4.0 out of 5.0 by Syl52 Clean rooms, comfortable beds & pillows
Nice, clean, good price. We would definitely stay here again. Conveniently located to beaches, downtown & airport . An abundance of restaurants within walking distance. Friendly & helpful staff.
July 27, 2013
Rated 1.0 out of 5.0 by Triplethreat Family vacation nearly ruined due to terrible hotel experience (no kidding)
Way too many problems to list. Please publish this feedback. I am a platinum club member and consumers need to know to beware when booking this hotel. There seems to be a resource problem both at the front desk and within housekeeping. Overpriced and underserved pretty much sums it up.
July 24, 2013
Rated 4.0 out of 5.0 by trainersteven Great Place (Especially if you get in New Building)
They did an Amazing Job at the NEW Building, the rooms are large, clean, and very well put together, parking was easy, even during some minor construction phases still being completed. I do have a few minor complaints, NO Coffee in lobby you have to go to the restaurant next door where they charge you, no paper delivered to your room in morning, I stayed the week when Comic Con was in so the hallways were loud along with the rooms next door, I contacted the front desk about all the noise the young guy working seemed to blow it off as it being busy and not really anything he could do but would contact security to have them walk the floor, nothing was done, only real complaint. The food next door was good, the view of the harbor next door amazing, but you also heard some street noise in return, you can walk to several places, hotel easy to get in and out and very short distance to airport.
July 23, 2013
Rated 5.0 out of 5.0 by Heather8401 Great Location and Affordable Family Hotel
I was so happy I chose Holiday Inn Bayside for our family trip this year. The price per night was in budget (for Summertime in San Diego) and it was close to everywhere we needed to be for our family reunion and wedding we attended. Plus close to many San Diego attractions. Not to mention a short 5 minute drive from the airport.
The hotel was clean, the staff was friendly and the kids loved the swimming pool right outside our patio. They were also happy to have cereal in the morning (sometimes its the simple things).
We would definitely stay here again!
July 22, 2013
Rated 5.0 out of 5.0 by alicet Fabulous
The Holiday Inn San Diego Bayside is a beautiful, inviting, and comfortable hotel. It is not located in the heart of San Diego but it is only minutes away from everything! Point Loma Cafe (On Site Restaurant) is delicious and I would recommend this hotel to anyone.
July 18, 2013
Rated 5.0 out of 5.0 by lindammmaree great place
had a great time. handy to everything. room excellent plenty of room in suites.
July 12, 2013
Rated 1.0 out of 5.0 by mmth11053 4th of July
This will be my third attempt at leaving a review. Each time I have to resubmit the rating goes down as I remember more details of this stay. The hotel should be named the "Holiday Inn San Diego Airport" because thats where it is, at the airport.
First, absolutley no recognition of Priority Club membership or status at check in or at any time during interactions with the staff.
The pre paid reservation was for a "Bay View" room. At check in I was initially assigned a parking lot view room. After having to go to the Priority web site to prove that I reserved a "Bay View" room there was a reluctant adjustment made to a worn out 5th floor (slow elevators) room.
The room was ridiculously small for the price paid in advance.
The hotel shuttle only goes to the airport. Plan on having a car or plan on spending a lot of money for taxis as public transportation options are minimal.
There are very few options for dining anywhere near the hotel. The "Gas Lamp District" is a $25 taxi ride away or you can wait for a public bust that stops running at 7:00 at night and doesn't run on holidays at all.
The desk staff was not proactivley helpful. Upon learning from the Holiday Inn web site that the room I had reserved was being sold for significantly lees than I paid, I contacted desk staff regarding an adjustment. Again, reluctance and finally a positive resolution.
Probably the most disappointing Holiday Inn experience.
Will never stay here again.
July 11, 2013
Rated 5.0 out of 5.0 by wwoodall Great stay
We used our priority club points here, and it was a great stay after a great concert. Within walking distance of Humphrey's saved us parking money at the concert venue. Great view of the bay from 2nd story window. The only thing that could have been better in our suite was the pullout mattress for the kids. It was thin, and springs were hard and pokey. The grownup bed was great though.
July 9, 2013
Rated 5.0 out of 5.0 by martymouse Quiet and comfortable beds.
This hotel is close to the zoo and other attractions.
We thought it was very quiet and everyone was very friendly. The room had a noisy fan on the air conditioner but I let them know so they would get right on it. They don't know if you don't tell them. I would definately stay there again.
July 8, 2013
Rated 4.0 out of 5.0 by IronmanRookie Nice room and friendly service
Stayed here for the S.D. International Triathlon. Less than 1 mile from transition. Great food and Starbucks near by. Staff very friendly and helpful. Will be back next year!
July 8, 2013
Rated 4.0 out of 5.0 by Idontlikethis Satisfactory
Well maintained but dated. Elevators extremely slow. Staff helpful and friendly.
July 7, 2013
Rated 5.0 out of 5.0 by cruzsuz72 One of my favorite places to stay
Although I am always staying at this location for training classes and not for vacation, I always enjoy the experience. Despite the renovation project the staff provided top notch service. The café food is very good and housekeeping does a great job of keeping my room clean and supplied. I love the two story portion of the hotel and hope you never remove this part of the hotel. I love being able to sit outside during lunch breaks to enjoy the weather.
July 7, 2013
Rated 5.0 out of 5.0 by TheMuffin Front Desk
Joseph at the front desk was outstanding taking care of any problem that we had.
July 2, 2013
Rated 3.0 out of 5.0 by Charlie35r35 great staff, noisy room
Staff was great and very kind, Room needs improvements, you can hear every flush coming from the second floor. Not enough parking spaces. If you book, get a room on the second floor.
June 28, 2013
Rated 2.0 out of 5.0 by samralph Fire Notification Disturbance
The room and accomodations were fair. The bed was clean, but the hotel is a little outdated. The issue was the fire alarm. The maintenance and Fire Marshall were testing the system in the hall. This was not too too bad, until the alarm went off in my room. Then the maintenance and fire marshall opened up my door and simply walked in without knocking. If they did knock, it could not have been heard from the ear pearcing alarm. I even had a do not disturb sign on my door. The hotel did have a note on the desk indicating that the system would be tested. However, it was quite a suprise to find to guys walking into my room without warning.
June 25, 2013
Rated 2.0 out of 5.0 by Jeffypop Buildings poolside getting a little long in tooth.
I like this property. Good location, walking distance to Shelter Island Marina and local restaurants. Breakfast at the restaurant is expensive, but about what you would expect and the food was good. The main negative was that our rug had a wet spot from spilled soup (cleaned quickly), and the sink drain was very slow. Also no replaced coffee in our room the next morning. Annoying. The poolside rooms need updating. Good staff. Good pool.
June 24, 2013
Rated 4.0 out of 5.0 by ChrisTheRealist Close to Good Restaurants
We were able to walk to several restaurants from the Hotel. Room was comfortable. Parking was a problem in the evening. Check in person did not provide breakfast coupons, I had to ask for them the following morning. Clerk was terse and questioned me about not receiving them. I observed people with similar problem in the restaurant. Other than that and the parking the overall experience was good.
June 21, 2013
Rated 2.0 out of 5.0 by glatroni Very nice area / POOLSIDE RESERVATION WAS NOT HONORED
The main reasons for a non-positive rating is as follows…
My Poolside Reservation Was Not Honored!
Had the kids there for vacation.
I actually called about 4:30 p.m., while enroute, to confirm my reservation.
Isn't this the basic reason reservations are made?
Staff said, "I wonder how that happened."
I found a parking permit with the room key folder the next day.
Said place in window of car, to avoid being towed. Would have been nice to get that little tibitbit of info.
Discounts coupons could be used at the hotel restaurant, for meal discounts. I never received any.
The Hotel Restaurant would not accept a hotel receipt, parking pass, or other proof, to apply discount.
I did however see a hotel employee hand a fistful of yellow cards to the manager at the restaurant, who gave some to another employee. (coupons?).
It is possible I may have missed info about meal packages.
Parking was extremely rough, Several storage containers took up much of the scanty available parking.
The Staff did reduce my room rate, for not honoring my non-smoking, poolside, ground level reservation.
Staff Offered a Smoking Poolside Room (unacceptable).
The Harbor Area is Very Very Nice, very quiet with little traffic at night (a little airport noise).
Great restaurants with harbor views, walking distance (some right across the street).
The Hotel Restaurant has good food, large portions, at reasonable prices, and our waitress was great.
Rooms, carpet, etc., were very clean.
Other than the negatives above, pretty nice hotel.
June 20, 2013
Rated 2.0 out of 5.0 by JH4027 ROOM WAS FAR TOO SMALL
ROOM FAR TO SMALL FOR 2 ADULTS AND 2 CHILDREN. NOT EVEN ENOUGH ROOM FOR SUITCASES AND SIZE OF BATHROOM COUNTER IS ABSURD FOR A ROOM WITH 2 QUEEN BEDS. WE OVERPAID FOR WHAT WE RECEIVED.
June 20, 2013
Rated 5.0 out of 5.0 by tjtexas Great hotel
Stayed at Holiday Inn Bayside for a navy reunion. Great hotel and great staff.
June 18, 2013
Rated 5.0 out of 5.0 by mbarf A very nice place
We have stayed here a couple of times and have never been unhappy. Wish they served food a bit later but oh well. There are less expensive places to stay but "you get what you pay for." In this case, it is a good value.
June 15, 2013
Rated 5.0 out of 5.0 by Oceanfront Quiet and comfortable
Assigned to a room in the older section behind the registration office, but it was very comfortable and quiet. It was just what we wanted and the price was reasonable. We have stayed there before and like the place.
June 15, 2013
Rated 5.0 out of 5.0 by tinks excellant place to stay
stayed here twice and both times it was as good as it gets. very nice for service and excellant stay. would recommend this property a must to stay.
June 6, 2013
Rated 5.0 out of 5.0 by JP05 Great Service and locations
We totally enjoyed our stay at this Holiday Inn Express. The location was ideal for site seeing in San Diego and the surrounding area. Staff was helpful and timely on correcting some minor issues with the room. Would stay at that hotel again.
June 2, 2013
Rated 5.0 out of 5.0 by Ediekins Comfortable beds, clean, staff was good
Came for a graduation, very pleased with the room and services.
We would stay here again.
Wish there was more and better parking.
June 1, 2013
Rated 5.0 out of 5.0 by EdSD Best place to stay in SD
The staff was great and the room was clean and very well maintained
May 27, 2013
Rated 3.0 out of 5.0 by Doran42 Disappointing stay
I stayed on Monday and had to return Friday and the price increased 20% and the rooms were very run down. My wife and I had dinner reservations and was late do to the electric circuit went out and we had to wait 20 minutes for the problem to be fixed before we could get finished getting showered and dressed (no lights, no hair dryer).
May 23, 2013
Rated 1.0 out of 5.0 by Rileyman Not the Holiday Inn experience I remember
For the price versus value, there are many other choice better than a Holiday Inn to frequent. 15 years ago I traveled quite extensively, and Holiday Inn was a major choice for me. I do not travel as much anymore, and Holiday Inn's have fallen off of my radar. I was staying at this particular Holiday Inn due to my associate had chosen to stay in this hotel. To make our situation easy, I signed up and stayed 5 days here. Huge mistake. To emphasize my regularity at Holiday Inn's, I had to dig through a bag and an old wallet to find my priority card. This hotel is old, and has a smell about it. But what has me upset the most is the lack of customer comfort from the staff. I am naturally high temperature, and the heat really bothers me. My rooms air conditioner, from the first night, would not adjust to a cool level for me. I reported it the next morning to the front desk. The following evening, after an exhausting day, the air conditioner was still not working properly. The service folks came to the room and left a note. Do not adjust the temperature below a certain temperature! That's it! I complained once again the following morning. The next day, late again, the air conditioned was not even looked at, or repaired. Due to getting in late and leaving early, I discontinued my quest for a cool room. Checked out and headed to the airport.
May 22, 2013
Rated 5.0 out of 5.0 by RichmondRuss Bed and Bath
The stop here was my last night on a bicycle trip from San Francisco. All the other stops we stayed at the bargain basement motels with unformfortable beds, 2 pillows, a couple of towels, and no toiletries. It was a pleasure to spend the night here. A great bed, 4 pillows, a bathroom full of towels and toiletries.
We had to get up early the next morning to fly home. The night clerk was wonderful!
May 21, 2013