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Rated 4.2 out of 5 by 162 reviewers.
Rated 4.0 out of 5.0 by A nice place in a great location This hotel is a low key favorite in the Murphy Canyon area of San Diego. It has free parking and plenty of it so don't get hung up squeezing into the tiny spaces near the entrance. Staff have always been helpful and accommodating with check in. Rooms are basic but comfortable. Pillows are top notch, high quality and will help provide a nice rest. Hotel is right next to a small business district with a couple of chain and local eateries that all serve good food. Hotel bar is nice and can be a fun place to watch games. Pool/Jacuzzi area is small but is well maintained. Fitness room is a few weights and treadmills but tv's are a nice touch. TV reception is spotty on some channels. Dont know if this is because of the cable company or hotel. Wireless internet is free but very spotty reception or it purposely resets itself. Not very business friendly as the dependability of the connection can be crucial at times. This could be upgraded. New computerized temperature controls in rooms seem to have a few bugs. My room in Oct. 2014 would remain freezing cold no matter how many times I tried to adjust the setting on the device. The manual knobs on the units no longer work so you are at the mercy of the computer device. I eventually figured out how to turn it off so I did that after the first night. October 27, 2014
Rated 5.0 out of 5.0 by THANKS Upon arrival we were greeted by Deandre and Chelsey who set the tone for our stay. Chelsey told us she was glad we had a safe trip to San Diego (and so was I). They welcomed and thanked us for being Priority Club members, got us checked in with smiles, friendliness, and efficiency. Whenever we saw them in passing during our stay they never failed to give us a smiling and friendly hello and ask if we everything was good or if we needed anything. On Wednesday night we participated in the Manager's Reception in the Lounge area and were further made to feel welcome with more friendliness from the hotel staff along with complimentary appetizers and drinks. Despite our stay including a home game by the Chargers, the hotel staff seemed to handle it all in stride without comprising the quality of our stay. We have been staying at this Holiday Inn since the 1990's and it has never failed to deliver quality. Whenever we visit San Diego this is and will be our choice. Kudos to all the staff for their friendliness and concern for the welfare of our stay. Extraordinary and Outstanding. I very much enjoyed my interactions with Chelsey and Kate, the Manager on duty. They were simply delightful. October 25, 2014
Rated 5.0 out of 5.0 by Stay at Holiday Inn 18-Oct-2014 I have been coming to this Holiday Inn for about 10 years now. I have found it to be the BEST in the San Diego area. The meals are awesome! The beds and pillows are to die for, so comfortable! High marks to the staff! Friendly and awesome! Keep up the great work! October 23, 2014
Rated 1.0 out of 5.0 by Poor experience I stay over 50 nights a year on business. This was one of the only times I paid for a room for personal use. Did not get recognized for my platinum status or offered an upgrade in a hotel that was almost empty. My room was on the road and very loud. Won't use this location again for business or pleasure. October 22, 2014
Rated 5.0 out of 5.0 by Loved the pillows Customer service was great and rooms were as expected from Holiday Inn. October 21, 2014
Rated 5.0 out of 5.0 by hotel location and food. “Very clean” This property has it all. Great food, service, amenities and room. Very clean. Free wi-fi. Staff goes out of the way to be helpful. Highly recommended for business or family. “Highly recommend” We have always had a great experience at the I Hotel. All requests (non down bedding October 20, 2014
Rated 5.0 out of 5.0 by Excellent Staff Unable to fulfill my original room request, however I was quickly upgraded to a suite. Excellent! October 20, 2014
Rated 4.0 out of 5.0 by Good Hotel Close to the Hwy, good service and clean amenities. October 20, 2014
Rated 3.0 out of 5.0 by Ok Hotel for San Diego Hotel was older, lobby was beautiful, room less than impressive October 20, 2014
Rated 1.0 out of 5.0 by i would never stay here again the hallways were dirty. and you could smell people smoking pot in the rooms.the hotel cost to much. and was a big dispointment.never again would i stay here. October 17, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff The hotel was conveniently located and was next to a strip mall and larger well known shopping was located across the highway including a Von's and Kohl's. The staff was extremely friendly, took their time to answer any and all questions and were very knowledgeable of the area including where to return our rent a car. They showed us the driving directions on their phone! Anything I needed I was provided with. I would recommend this hotel to my close friends and family. October 15, 2014
Rated 2.0 out of 5.0 by Did not meet my expectations! Here for business, unfortunately the hotel did not meet my expectations. Staff very friendly and courteous, especially the Shuttle driver! The AC needs to be updated as well as the entry devices. October 15, 2014
Rated 5.0 out of 5.0 by Great Service Everything was at or above expectations with one minor exception. The parking lot was a bit difficult to maneuver. I drive a full size pickup and that made it a little tricky for the parking. This would not be a show stopper for me. October 15, 2014
Rated 4.0 out of 5.0 by great value Some of the AC's are very noisy. But so is the traffic on adjacent I15. How many chars now? October 14, 2014
Rated 3.0 out of 5.0 by replace those thermostats Everything was good except for the darn thermostat. We like leaving the fan on but couldn't figure out how to do that. We set it to on, indefinitely but it wouldn't save the setting. We also couldn't set the temp above 72 so we froze overnight. First time I want offered water or a snack for bEing an IHG member. October 8, 2014
Rated 5.0 out of 5.0 by great staff The two ladies at the front desk were great. They were very helpful. Keep up the good work October 7, 2014
Rated 4.0 out of 5.0 by Friendly dining and bar staff The dining room servers and the bar tenders and maids were extremely good! October 7, 2014
Rated 5.0 out of 5.0 by Great Hotel Great hotel, centralized location. We got the room with breakfast included, great cook to order breakfast. October 1, 2014
Rated 5.0 out of 5.0 by san diego stay Staff and stay was excellent. did not receive a breakfast voucher upon check in. Space and food didn't look great so didn't pursue inquiring about a voucher to eat there. Attendant at the room was not very friendly or helpful. September 30, 2014
Rated 5.0 out of 5.0 by Wonderful Staff - Great Place My sister and I had come to San Diego on difficult family business. The staff was wonderful, kind, compassionate and very helpful. They made ever effort to help us and meet our needs as we worked through the reason for our stay. Staff greeted us with a smile at every turn. We were impressed with the facility and room. There was a conference being held there and we were very unaware that the conference was going on. Room was clean and comfortable. Parking was ample. Access to the facility was good and a very short distance from the city with easy access to downtown, yet away from the hustle and bustle. September 28, 2014
Rated 4.0 out of 5.0 by Convenient location Located near Interstate highway -- easy to find -- the worst part about the visit was the extent of the questionaire September 28, 2014
Rated 5.0 out of 5.0 by great experience An attractive property, close to all highways, great location. Loved my stay very much! September 25, 2014
Rated 5.0 out of 5.0 by Wonderful Service, Clean, and Comfortable My husband and I were vacationing in San Diego (a long-awaited vacation).The gals at the Front Desk were wonderful! They were very helpful and accomodating - especially, Janette - she really knows the area and was able to assist with directions and site-seeing recommendations. She also allowed us to check in early, since our plane arrived at 1:00 PM (I had called the night before, and she had made a note). The room was clean, and air-conditioned - very comfortable! We even had a refrigerator - this was nice because it was especially hot and muggy that week, and we wanted to have chilled water to take with us on our outings each day. I especially liked that the Breakfast in the Hotel Resturant was included in this package, and the Parking (including in the Parking Garage). Everyone made it feel like a HOME away from Home! It was a wonderful stay! I would definitely recommend to others. Thank you!! September 24, 2014
Rated 4.0 out of 5.0 by Nice Stay Only suggestion I have is that I'd actually prefer a buffet option for breakfast. I travel on business and my mornings are quite full before meetings and I'd prefer to set my own quick schedule than rely on wait staff. September 22, 2014
Rated 5.0 out of 5.0 by Very Nice Accomodations During a business trip the Holiday Inn in San Diego exceeded my expections with the staff, accomodations, and the food. I would strongly recommend this particular location to anyone that is planning on staying in San Diego. It is off the beaten path but close enough to go anywhere in the area. For peace and quite it is highly recommended to visit. September 22, 2014
Rated 5.0 out of 5.0 by Great Customer Service through out my stay! I was greeted with a smile by the person behind the desk. I felt very welcome. I have stayed at this Holiday Inn for the past 10 years or so. Each time is better than the last time! Keep up the fine work. September 18, 2014
Rated 3.0 out of 5.0 by Great Hotel with access to Qualcom Stadium Went here for a football game, and it was ideally located within 3 miles of the stadium. September 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Awesome place to stay at. Perfect location. Overall Great place to stay September 15, 2014
Rated 5.0 out of 5.0 by Great restaurant I really enjoyed the bar restaurant and its employees. Will come back just to see them. September 9, 2014
Rated 5.0 out of 5.0 by Pleasant stay with friendly staff Our stay was pleasant. Not too noisy. Staff were very friendly. Conveniently located very near restaurants, shopping and freeway onramp. September 6, 2014
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