Rated 4.1 out of 5 by 106
Rated 3.0 out of 5.0 by Christine14 Noise level
We were placed in a suite which usually very appreciated
But the location of this room adjacent to another suite
Was unfortunately not very good. We were awake for approximately
2 hours due to the noise level of the people next to us at 11:30pm-1:00am. We could hear every word, door slam and cough.
We did call the front desk and a security check was done. We really feel it was just unfortunate and that it wasn't the fault of the hotel persay, but we will make sure we're never placed in that room again.
Very pleased that the fan noise has been fixed in the garage.
January 14, 2014
Rated 5.0 out of 5.0 by Rjs24 Great staff
Staff were very hospitable and eager to help and provided excellent service.
January 11, 2014
Rated 1.0 out of 5.0 by constant traveler61 Never Again
Think Twice before you stay here. The hotel appeared clean when I checked it. The itching in the bed and the small black (salt like) grains I found in the bed and on my skin made sleep uncomfortable. As I prepared to check out I noticed the black specs on the sink were not part of the design... instead they were moving (ants). Fortunately, I kept my hygiene items in my suitcase and not on that sink. I did not report it... I just got out of there quickly.
Finally, the hotel charged my card in error for 79.84 cents. The staff was very nice about taking it off (after I asked 3 times). Again I was grateful I used a prepaid card with immediate text alerts when charged otherwise I may not have noticed the error in time to have it corrected while I was there.
The best part about this hotel.... The staff.
January 9, 2014
Rated 5.0 out of 5.0 by Sweetest Agent Couldn't have been happier!
We ate in the restaurant after attending a local football game.
The barmaid was so accommodating and friendly! The food was wonderful. It was a nice atmosphere and I would definitely stay here again.
January 2, 2014
Rated 3.0 out of 5.0 by Lknight35 Excellent location, but dated bathrooms
Located was great but bathroom pretty old and run down.
January 2, 2014
Rated 3.0 out of 5.0 by TheCritic Nice location with simple food choices nearby...
Upon arrival I noticed several parking spots that were barely wide enough for my super small, compact car. If other cars were parked in the adjoining spots and weren't perfectly centered/aligned, there was not space to park or get out of your car.
Check in was great and I was upgraded to a very nice room. A few things happened in the room, the air conditioning unit didn't cool down to a level that I expected, the bath tub faucet leaked quite noticeability which surprises me that the person cleaning the room never reports this and no manager ever checks the room. Lastly, every day or two, at 6AM, the garbage truck arrived to bang around the metal dumpster and make all kinds of noise. That would be fine I I wanted to wake up at 6AM. Maybe they should be scheduled at industrial sites that early in the morning and then come to the hotel later in the day.
There is a nice managers happy hour one day during the week, the bar also looks nice and there is a restaurant in the hotel. There is also a pool and hot tub area to relax.
December 26, 2013
Rated 4.0 out of 5.0 by Kim47yo A little noisy
Our room was right on the road and the noise was annoying. Had to sleep with the fan on full blast to get some rest. Staff was excellent
December 3, 2013
Rated 5.0 out of 5.0 by Vegas55 Great Place
I have stayed here over the years and have never been disappointed. The rooms have always been clean and the staff is great. I love the location (close to the freeway). Highly recommend!
December 2, 2013
Rated 3.0 out of 5.0 by Danno81 Ehh!!
Staff was nice but I had reserved two beds and when I got there they only had me down for one. They claimed the beds were queens but they were super small for 2 people and definitely weren't queen beds. There was no complimentary coffee, you had to pay for it which I thought was weird but the rooms were clean and it was in a good location.
November 28, 2013
Rated 5.0 out of 5.0 by Pipes099 Good Experience
Very accessible to interstate, helpful staff and good exercise room. Worked out problem with rewards points.
November 22, 2013
Rated 4.0 out of 5.0 by Travel11112013 Restaurants
While the hotel doesn't mention any local restaurants other than the one on-site, there are several restaurants nearby (within a block, and most just across the parking lot), including an excellent Thai restaurant, a few different "fast-food" chains, a buffet chain, etc.
Surprisingly, the on-site restaurant actually had some rather tasty offerings, and had specials for some evenings. Pricing was still the typical proud pricing found at Holiday Inn attached restaurants, but when one could take advantage of the specials, they can get a reasonably priced tasty meal.
Aside from the restaurant information, the rest was pretty typical Holiday Inn fare as described on their website.
Addressing traffic noise reviews - windows appear to be just single pane, so depending on the side of the building and floor you are on, traffic noise can be distracting, but I didn't think it was bad.
November 18, 2013
Rated 5.0 out of 5.0 by Tumbleweeed Home Away from Home
I travel to San Diego for business on a regular basis. The Holiday Inn - Mission Valley is where I stay. My wife often travels with me, so I am keenly aware of how comfortable she is during the day. We find this particular Holiday Inn to be exceptional in it's staff and accommodations. The staff always makes us feel special, from the front desk to the breakfast staff (Richard always starts my day with a laugh). Our room is always clean and the maids are considerate. We will continue to enjoy our "Home Away from Home" as long as work takes us to San Diego.
November 18, 2013
Rated 5.0 out of 5.0 by Wendylm Comfortable and clean, friendly staff
Enjoyed staying at the Holiday Inn. Friendly staff
November 13, 2013
Rated 2.0 out of 5.0 by RomanKeys Avoid
Do not stay at this hotel. Avoid at all costs. Hotel is on top of the 15, and you will not sleep a wink regardless of the room that the front desk places you. Waste of money if you can't sleep. The traffic on the 15 stays at a consistent high volume level regardless of whether the time is day or night.
October 24, 2013
Rated 2.0 out of 5.0 by madhotelstay worse holiday inn I stayed at
I paid for a suit room, fridge didn't work sheets were dirty, no soap, shampoo, any amendities were in the room. Staff was friendly and tried to be helpful but not worth the money and will never stay at thatlocation again.
October 22, 2013
Rated 5.0 out of 5.0 by vpgrma Quiet - personal - great experience
I stayed at the Mission Valley Holiday Inn Express this past week. The staff was very helpful and always available. Even though it is in a bustling area, it was quiet and easy to relax. Will definitely come back!
October 6, 2013
Rated 4.0 out of 5.0 by Don359 Slight Problem BUT, management FIXED the problem!
Great location, moderately priced, GREAT Property, CLEAN, COMFORTABLE! NICE STAFF!
I ran into a bit of a problem HOWEVER, I went to management and, THEY FIXED THE PROBLEM! This is what makes ALL the difference! GREAT Hotels offer GREAT solutions! There will ALWAYS be problems in life. Problems in life are UN-AVOIDABLE! INEVITABLE! The trick is; GREAT SOLUTIONS! That is what makes GREAT hotels stand apart from the average Hotels!
YES! I DO Recommend this Hotel! I have stayed here before and, I WILL come back again!
October 4, 2013
Rated 3.0 out of 5.0 by NashvilleMarch2013 Adequate Hotel
There is not enough parking on the premises and even then trying to navigate anything larger than a small vehicle around the parking lot is difficult. My room wasn't ready when I arrived and being a priority club member didn't seem to mean very much. A good hotel, but not somewhere I would visit again, unless I absolutely had to. The cost was much more than I would have anticipated for the level of hotel service.
September 28, 2013
Rated 5.0 out of 5.0 by adgii Great Place - 2 minor suggestions
The staff is super at this location. The front desk personell are always courteous and greet me by name. The common areas, and pool area and gym are well kept and stocked with towels. Rooms are clean and nice. Wed night Manager's Happy Hour are good.
Two minor comments;
1. I would suggest putting an outdoor shower in the pool area for rinsing off before going in the pool or jacuzzi - especially after working out in the gym or just general cleaning. I like the warm pool water, and hot jacuzzi - both are great!
2. Next time they remodel, change the carpet decour to a brighter and less red circle pattern.
September 16, 2013
Rated 5.0 out of 5.0 by Cdrprice A Memorable Stay!
Wonderfully close to Balboa Park and downtown. The rooms were nicely appointed and very clean. Although the building is close to the I 15, the rooms are well-insulated from sound.
The quality of the food for both breakfast and dinner were stellar and I might add, quickly delivered.
September 5, 2013
Rated 5.0 out of 5.0 by Bookitkids Clean room, well-run hotel
Our room was very clean, everything was in working order. Staff respected our room request. Observed housekeeping staff working hard to keep hotel nice. Hotel is in a good location for getting anywhere in the SD area and was a great value.
September 3, 2013
Rated 5.0 out of 5.0 by Carl42 Holiday Inn Stadium
The staff was always courteous and helpful. I have stayed at this location on two separate occasions and have made it my primary pick for my travels to the San Diego area. I enjoyed Dining at both breakfast and dinner. I highly recommend you have the Steak Dinners.
September 2, 2013
Rated 5.0 out of 5.0 by ziplock53 Suite was sweet!
always friendly, never make you feel like you're a pain in the butt. upgraded to a suite, I requested one with a balcony which I received, no problem. We lost our home almost a year ago and have been hotel hopping. Seeing a smiling face when you check in makes it much easier, less depressing. Lina was extremely helpful.
August 29, 2013
Rated 5.0 out of 5.0 by Toni50 Always a good stay
Clean and friendly hotel...have never had a problem there.
August 28, 2013
Rated 2.0 out of 5.0 by AFan Enjoyed our Stay
We certainly enjoyed our stay at you lodging. The folks were great! Michelle at the bar was wonderful. She was nice enough to open a corked wine bottle and provide 3 wine glasses.
August 27, 2013
Rated 5.0 out of 5.0 by Tubman Very Nice Hotel
very nice bar area - great bartender
August 26, 2013
Rated 5.0 out of 5.0 by SFCDon My comments
I generally am in San Diego once or twice a month for work and occasionally for pleasure. About a year ago I started staying at the Holiday Inn Express-Mission Valley.
The staff has always been extremely personable, polite and professional. I have often had a suite which works out very well, but even the rooms are nice.
So I will continue staying at this location.
August 22, 2013
Rated 5.0 out of 5.0 by MooseCalifornia Wonderful Experience
Front desk staff including front desk manager were delightful.
Certainly made us feel welcomed.
Did not rate food and beverage as we did not use. You need a spot on survey to indicate same.
August 21, 2013
Rated 5.0 out of 5.0 Work trip turned into relaxation...
I had to visit San Diego for some work training, and due to the staff and atmosphere of the hotel, my visit felt like a mini vacation. It didn't hurt having the Chargers staying on site. The staff helped me out with an issue I had with my corporate credit card. I will definitely Return, the location was perfect if you're planning on visiting Qualcomm Stadium or want to be a short drive from the airport and restaurants (not that you need to leave, the food was good at the hotel). Only reason I'm not giving a 5 for the room, I'm used to rooms having refrigerators and microwaves, this room didn't have either (not sure about the other rooms).
August 13, 2013
Rated 5.0 out of 5.0 by Gus99 Very relaxin atmosphere
Comfortable room and beds. Great staff, nice location.
August 9, 2013