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Rated 4.2 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Couldn't have been happier! We ate in the restaurant after attending a local football game. The barmaid was so accommodating and friendly! The food was wonderful. It was a nice atmosphere and I would definitely stay here again. January 2, 2014
Rated 3.0 out of 5.0 by Excellent location, but dated bathrooms Located was great but bathroom pretty old and run down. January 2, 2014
Rated 3.0 out of 5.0 by Nice location with simple food choices nearby... Upon arrival I noticed several parking spots that were barely wide enough for my super small, compact car. If other cars were parked in the adjoining spots and weren't perfectly centered/aligned, there was not space to park or get out of your car. Check in was great and I was upgraded to a very nice room. A few things happened in the room, the air conditioning unit didn't cool down to a level that I expected, the bath tub faucet leaked quite noticeability which surprises me that the person cleaning the room never reports this and no manager ever checks the room. Lastly, every day or two, at 6AM, the garbage truck arrived to bang around the metal dumpster and make all kinds of noise. That would be fine I I wanted to wake up at 6AM. Maybe they should be scheduled at industrial sites that early in the morning and then come to the hotel later in the day. There is a nice managers happy hour one day during the week, the bar also looks nice and there is a restaurant in the hotel. There is also a pool and hot tub area to relax. December 26, 2013
Rated 4.0 out of 5.0 by A little noisy Our room was right on the road and the noise was annoying. Had to sleep with the fan on full blast to get some rest. Staff was excellent December 3, 2013
Rated 5.0 out of 5.0 by Great Place I have stayed here over the years and have never been disappointed. The rooms have always been clean and the staff is great. I love the location (close to the freeway). Highly recommend! December 2, 2013
Rated 3.0 out of 5.0 by Ehh!! Staff was nice but I had reserved two beds and when I got there they only had me down for one. They claimed the beds were queens but they were super small for 2 people and definitely weren't queen beds. There was no complimentary coffee, you had to pay for it which I thought was weird but the rooms were clean and it was in a good location. November 28, 2013
Rated 5.0 out of 5.0 by Good Experience Very accessible to interstate, helpful staff and good exercise room. Worked out problem with rewards points. November 22, 2013
Rated 4.0 out of 5.0 by Restaurants While the hotel doesn't mention any local restaurants other than the one on-site, there are several restaurants nearby (within a block, and most just across the parking lot), including an excellent Thai restaurant, a few different "fast-food" chains, a buffet chain, etc. Surprisingly, the on-site restaurant actually had some rather tasty offerings, and had specials for some evenings. Pricing was still the typical proud pricing found at Holiday Inn attached restaurants, but when one could take advantage of the specials, they can get a reasonably priced tasty meal. Aside from the restaurant information, the rest was pretty typical Holiday Inn fare as described on their website. Addressing traffic noise reviews - windows appear to be just single pane, so depending on the side of the building and floor you are on, traffic noise can be distracting, but I didn't think it was bad. November 18, 2013
Rated 5.0 out of 5.0 by Home Away from Home I travel to San Diego for business on a regular basis. The Holiday Inn - Mission Valley is where I stay. My wife often travels with me, so I am keenly aware of how comfortable she is during the day. We find this particular Holiday Inn to be exceptional in it's staff and accommodations. The staff always makes us feel special, from the front desk to the breakfast staff (Richard always starts my day with a laugh). Our room is always clean and the maids are considerate. We will continue to enjoy our "Home Away from Home" as long as work takes us to San Diego. November 18, 2013
Rated 5.0 out of 5.0 by Comfortable and clean, friendly staff Enjoyed staying at the Holiday Inn. Friendly staff November 13, 2013
Rated 2.0 out of 5.0 by Avoid Do not stay at this hotel. Avoid at all costs. Hotel is on top of the 15, and you will not sleep a wink regardless of the room that the front desk places you. Waste of money if you can't sleep. The traffic on the 15 stays at a consistent high volume level regardless of whether the time is day or night. October 24, 2013
Rated 2.0 out of 5.0 by worse holiday inn I stayed at I paid for a suit room, fridge didn't work sheets were dirty, no soap, shampoo, any amendities were in the room. Staff was friendly and tried to be helpful but not worth the money and will never stay at thatlocation again. October 22, 2013
Rated 5.0 out of 5.0 by Quiet - personal - great experience I stayed at the Mission Valley Holiday Inn Express this past week. The staff was very helpful and always available. Even though it is in a bustling area, it was quiet and easy to relax. Will definitely come back! October 6, 2013
Rated 4.0 out of 5.0 by Slight Problem BUT, management FIXED the problem! Great location, moderately priced, GREAT Property, CLEAN, COMFORTABLE! NICE STAFF! I ran into a bit of a problem HOWEVER, I went to management and, THEY FIXED THE PROBLEM! This is what makes ALL the difference! GREAT Hotels offer GREAT solutions! There will ALWAYS be problems in life. Problems in life are UN-AVOIDABLE! INEVITABLE! The trick is; GREAT SOLUTIONS! That is what makes GREAT hotels stand apart from the average Hotels! YES! I DO Recommend this Hotel! I have stayed here before and, I WILL come back again! October 4, 2013
Rated 3.0 out of 5.0 by Adequate Hotel There is not enough parking on the premises and even then trying to navigate anything larger than a small vehicle around the parking lot is difficult. My room wasn't ready when I arrived and being a priority club member didn't seem to mean very much. A good hotel, but not somewhere I would visit again, unless I absolutely had to. The cost was much more than I would have anticipated for the level of hotel service. September 28, 2013
Rated 5.0 out of 5.0 by Great Place - 2 minor suggestions The staff is super at this location. The front desk personell are always courteous and greet me by name. The common areas, and pool area and gym are well kept and stocked with towels. Rooms are clean and nice. Wed night Manager's Happy Hour are good. Two minor comments; 1. I would suggest putting an outdoor shower in the pool area for rinsing off before going in the pool or jacuzzi - especially after working out in the gym or just general cleaning. I like the warm pool water, and hot jacuzzi - both are great! 2. Next time they remodel, change the carpet decour to a brighter and less red circle pattern. September 16, 2013
Rated 5.0 out of 5.0 by A Memorable Stay! Wonderfully close to Balboa Park and downtown. The rooms were nicely appointed and very clean. Although the building is close to the I 15, the rooms are well-insulated from sound. The quality of the food for both breakfast and dinner were stellar and I might add, quickly delivered. September 5, 2013
Rated 5.0 out of 5.0 by Clean room, well-run hotel Our room was very clean, everything was in working order. Staff respected our room request. Observed housekeeping staff working hard to keep hotel nice. Hotel is in a good location for getting anywhere in the SD area and was a great value. September 3, 2013
Rated 5.0 out of 5.0 by Holiday Inn Stadium The staff was always courteous and helpful. I have stayed at this location on two separate occasions and have made it my primary pick for my travels to the San Diego area. I enjoyed Dining at both breakfast and dinner. I highly recommend you have the Steak Dinners. September 2, 2013
Rated 5.0 out of 5.0 by Suite was sweet! always friendly, never make you feel like you're a pain in the butt. upgraded to a suite, I requested one with a balcony which I received, no problem. We lost our home almost a year ago and have been hotel hopping. Seeing a smiling face when you check in makes it much easier, less depressing. Lina was extremely helpful. August 29, 2013
Rated 5.0 out of 5.0 by Always a good stay Clean and friendly hotel...have never had a problem there. August 28, 2013
Rated 2.0 out of 5.0 by Enjoyed our Stay We certainly enjoyed our stay at you lodging. The folks were great! Michelle at the bar was wonderful. She was nice enough to open a corked wine bottle and provide 3 wine glasses. Thanks Much, Bob August 27, 2013
Rated 5.0 out of 5.0 by Very Nice Hotel Nice rooms Great staff very nice bar area - great bartender great locale August 26, 2013
Rated 5.0 out of 5.0 by My comments I generally am in San Diego once or twice a month for work and occasionally for pleasure. About a year ago I started staying at the Holiday Inn Express-Mission Valley. The staff has always been extremely personable, polite and professional. I have often had a suite which works out very well, but even the rooms are nice. So I will continue staying at this location. August 22, 2013
Rated 5.0 out of 5.0 by Wonderful Experience Front desk staff including front desk manager were delightful. Certainly made us feel welcomed. Did not rate food and beverage as we did not use. You need a spot on survey to indicate same. Thanks. August 21, 2013
Rated 5.0 out of 5.0 Work trip turned into relaxation... I had to visit San Diego for some work training, and due to the staff and atmosphere of the hotel, my visit felt like a mini vacation. It didn't hurt having the Chargers staying on site. The staff helped me out with an issue I had with my corporate credit card. I will definitely Return, the location was perfect if you're planning on visiting Qualcomm Stadium or want to be a short drive from the airport and restaurants (not that you need to leave, the food was good at the hotel). Only reason I'm not giving a 5 for the room, I'm used to rooms having refrigerators and microwaves, this room didn't have either (not sure about the other rooms). August 13, 2013
Rated 5.0 out of 5.0 by Very relaxin atmosphere Comfortable room and beds. Great staff, nice location. August 9, 2013
Rated 4.0 out of 5.0 by Great Experience Staff were very friendly and accommodating. Food was excellent. Only down side was with a room on the freeway side of the building, the nonstop traffic noise made it difficult to sleep. People on the other side didn't have that issue, so something to keep in mind when booking. Other than that, would have given a 5 rating. August 9, 2013
Rated 4.0 out of 5.0 by Good hotel. Bad restaurant The hotel and staff were very good, except for a gentleman (not so gentle), Richard I think, in charge of the restaurant. The breakfast service was definitely slow and we had to ask for our things several times, even though our breakfasts are more than simple (toasts and cereal). When we left we told this man about our dissatisfaction and he answered very rudely. ( Hope that in Argentina you receive a better service !!) My answer was that YES in Argentina we are treated very politely at every hotel. We had dinner on our first night, breakfast the next day and we NEVER returned to the restaurant. Always went out, even though we would have preferred to stay in. I travel with my mother (aged 91) and my grandson (aged 1). We would have preferred to use the hotel restaurant, but we don´t like rude people. I recommend ANAI from the restaurant, and the girls in front desk, specaily SALLY. They are up to the Holiday Inn standards August 7, 2013
Rated 5.0 out of 5.0 by Warm, friendly service I was on an extended business trip to San Diego, and stayed at this facility (during the work week) for approximately seven months. (I did not know at the start that it would be for more than a week or two.) I expect courtesy and competence at any hotel. At Holiday Inn Mission Valley it was more like being a family member or friend of every staff member. I was given VIP treatment from the first week I stayed there, until the day I left. I never asked them for special treatment. I didn't need to. They seemed to anticipate all my needs and provided me with efficient and comfortable service. This is not the newest hotel in San Diego, but it is well-maintained and excellently staffed. I don't know where they found their staff members, but any hotel would count itself fortunate to employ even one of them. That they have been gathered (and kept) at a single hotel also says good things about the management. I've just retired but, needless to say, when I'm next in San Diego I will be staying here. July 31, 2013
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