Rated 4.2 out of 5 by 199
Rated 1.0 out of 5.0 by John38 Sr. Management staff needs to be retrained
The so called Sr.management staff while I was checking in needs to be retrained !!!!
Had never experienced such poor management customer service skills , it clearly showcased this hotels immature stature and behavioral of their manager ( if she was indeed the manager As she claimed ).
This hotel lied to me about availability of airport shuttle . I needed one @ 5.30 AM on the phone it was no issue , until I checked in and reconfirmed my 5.30 AM pick up time , only to be told they only begin @ 7.00 AM . I expected them to organism another form of transportation , but was told here's the phone number make your own arrangement .
Listen it's not the $10.00 I spent on the taxi , it's the rudeness of this hotel management staff . I was appalled !!!
March 2, 2015
Rated 5.0 out of 5.0 by Hooligan74 beutiful hotel, very comfortable
the hotel and the staff where very nice. the hotel was clean and comfortable
February 24, 2015
Rated 3.0 out of 5.0 by 1216 excellent bed
excellent bed and quit place. Bar tenender Mitchell was a excellent host.
February 22, 2015