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Rated 3.8 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by Great service and front desk personnel From the moment I arrived at the hotel via airport shuttle until I left 3 days later ever moment of my stay was well beyond my wildest dreams. Great staff and wonderful spirit. February 28, 2014
Rated 5.0 out of 5.0 by Comfortable Bed with a Good View I was stuck in San Francisco overnight, so I decided to stay here at the Holiday Inn hotel near the San Francisco Airport. The hotel was quite impressive, very clean in the lobby, and the attached restaurant. The staff was friendly and courteous and the shuttle driver to and from the airport was very nice. I loved the room with a big couch to lay on as well as some funky chair thing which I actually found incredibly comfortable. I would definitely stay here again. February 25, 2014
Rated 4.0 out of 5.0 by Convenient Airport Hotel Near SFO Stayed here for one night coming into San Francisco on a late flight. The airport shuttle runs roughly twice an hour. It was extremely convenient for me as I happened to arrive at just the right time. Both check-in and check-out were extremely fast. Overall, it's a great location for an overnight airport stay. February 18, 2014
Rated 3.0 out of 5.0 by Great room...not so great service hebrooms at the South San Francisco Conference Center Holiday Inn are fantastic the beds are comfortable the amenities are wonderful and the cleanliness was fantastic that is where it ended... the front desk service was slow ,rude and unacceptable. The restaurant staff was slightly better and seems to be improving with the presence of the manager however there needs to be some serious staff re considerations training and possibly firings. My and bill was and still is incorrect when I asked about it at the front desk I was given the runaround to the point where I said I would have my credit card company dispute it the answer to that was "that's fine.." February 9, 2014
Rated 2.0 out of 5.0 by Not a typical Holiday Inn I actually thought I was at a Red Roof Inn or a Days Inn. My room was very cold, the heat didn't work, the WIFI didn't work and the interior of hallways were very old, needed repair immediately. Not a happy visit. Also, I was charged parking when I didn't have a car!! February 9, 2014
Rated 5.0 out of 5.0 by Comfortable stay! I'd recommend this anytime. It was convenient for us, attending conference at next door South San Francisco Conference Center. February 5, 2014
Rated 4.0 out of 5.0 by Good experience I hesitated staying here due to other reviews panning the service. I had a good experience. The front desk staff were friendly and helpful. The shuttle to and from the airport was convenient. Houlihan's was nice having in the lobby. Good food and service there as well. February 2, 2014
Rated 5.0 out of 5.0 by family visit The hotel was awesome but we did not like having to pay for parking. There seemed to be enough parking for the guest. Maybe you should receive free parking when buying something at the lounge. We spent enough there to cover the cost of parking. February 2, 2014
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