Rated 3.7 out of 5 by 213
Rated 3.0 out of 5.0 by Tony88888 Comfortable bed and great name
nothing else need to be mentioned, but staff training and service need to be improved, not nice , not polite .
July 9, 2014
Rated 3.0 out of 5.0 by KLDunn Nice Hotel for Airport layover
Nice Hotel but the Bar/Restaurant needs to work on there staff. The Hotel staff was very nice, I felt "welcome" and they were helpful with the shuttle schedules.
July 7, 2014
Rated 1.0 out of 5.0 by Mayo Show Truck offers nothing for a cost
The hotel offered nothing for the price. Called to get picked up from where we were and didnt have shuttle to pick up 1 mile away. But has shuttle to go to airport only. They didnt offer to get taxi either. Had to call a taxi then they didnt get us either. Had to walk. Flag one on the street, with luggage.
No outside sitting, no pool, to relax by and no view given. Food was high priced. And the breakfast credit didnt cover a min, breakfast cause of the cost being high.
July 7, 2014
Rated 5.0 out of 5.0 by KCtraveler21 SF Airport
Outstanding place to stay. Great location, excellent facility, but what makes this place most impressive is the front desk staff. In particular John and Ruhul (not sure of the spelling here) were more than just helpful. They provided advise and suggestions to help improve our stay. You can not ask for more than that from an employee. These two young men should be poster candidates for what a hotel staff should be. Thanks!
July 6, 2014
Rated 5.0 out of 5.0 by Jet setter J Great staff courtesy
We arrived at the hotel @ 1:00 am which originally scheduled to be around 6 pm, front desk thought we are not coming anymore so they sold our room, when we are almost going to give up on having a room that morning the manager called someone to prepare a room for us, the staff responded quickly and said no problem I will have your room ready as soon as possible. At first I said to myself we gonna have a make up room since the staff who responded was a male ( usually maids are female) so im expecting our room will be dirty with unchanged beddings, 20 mins after frontdesk called us saying our room is ready I told the frontdesk staff to send a fresh beddings, as soon as we entered the room I was impressed the room smells fresh and everything seems to be clean but I want to be sure so I checked the bed and start looking for hairs but the sheets are clean and smells fresh laundry I was so ashame of myself after a while the staff knocks the door with the sheets I requested and apologizing for the sheets he puts on if he didnt checked it thoroughly I took the sheets from him and told him no everything is ok while giving him some money as a tip it was more surprising when he said no sir just put it inside the small envelope by your night stand and let the maid who will clean your room when you leave have it. I just found out that guy was no ordinary maid he was a supervisor of house keeping, he said all I will ask you is to give our hotel a positive review. I was really impressed by this guy, so as i promised I wrote this review and I will mention his name, he is Darrel of house keeping great guy . Thanks again Sir.
July 3, 2014
Rated 4.0 out of 5.0 by manohman Ideal Hotel Stay
My one night stay at the hotel was very pleasant and enjoyable. The room was comfortable and good value for the money.
July 2, 2014
Rated 5.0 out of 5.0 by PBS1 RS
Hotel was better than we thought it was going to be. It is right off of US101, so it was easy to get to downtown SF. The shuttle to the airport was only a 10 minute ride.
July 2, 2014
Rated 4.0 out of 5.0 by Lunamoon1 Good value near the airport
The hotel offers comfortable well appointed rooms and is very conveniently located near the airport
July 2, 2014