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Rated 3.8 out of 5 by 250 reviewers.
Rated 5.0 out of 5.0 by Great location to attractions. Staff was friendly and very helpful. Excellent value for location and amenities. August 20, 2014
Rated 5.0 out of 5.0 by Excellant Location Going to a play at the Orpheum theater, this location is perfect., you can park and walk to theater. It's across the street. Food and beverage is good too. Lady bartender is soooooooooo nice. August 20, 2014
Rated 4.0 out of 5.0 by Comfortable stay but watch out for extra taxi charges Stayed here as a couple visiting SF as part of 3 week vacation. Chose this hotel as good central location to sightsee. Single female visitors need to be aware of the large number of homeless people in the close vicinity of the hotel. Can feel a bit vulnerable walking past some of these people. Rooms very comfortable but beware of the early morning (6.30 am) building work noise coming from the construction site next door. Friendly staff throughout. Clean and tidy rooms with good decor. Beware when booking transportation especially to the airport via the concierge as our inward airport taxi transfer cost 35 dollars compared to 55 dollars on the return trip using the recommended taxi booked for us by the hotel. We feel totally ripped off and left a bad taste in our mouth and spoiler our overall good experience of this hotel. Lord Messenbird and Lady Hord. August 18, 2014
Rated 5.0 out of 5.0 by Phenomenal Service The customer service from the staff at the front desk was phenomenal. I arrived early and they forwarded me to take a tour of the city. I arrived back at the hotel and they got me checked in right away. The room and bed were comfortable. The doorman assisted with my bag and also helped me with a driver or taxi service. August 18, 2014
Rated 4.0 out of 5.0 by August 12 - 2014 Overall stay was good. Air Conditioning was broken and did not get my IHG complimentary water/snacks. August 18, 2014
Rated 1.0 out of 5.0 by Not that dog friendly I booked this property because it was dog friendly, Well when I asked the front desk what direction to walk to find grass that my dog could relieve herself I was advised not this way not this way , which I appreciated I needed up having to walk 6 blocks to an area that seemed safe there is a lot of homeless people very near the hotel and a bus stop that had police activity several times during my 2 day stay . I did not walk her after dark , I just did not feel safe ,which she is used too so unless your dog will use the side walk to relieve themselves I would not say this is a DOG friendly property also our tub did not drain when. I told the front desk at check out she said OH I will have that taken care of .... I really left like she should of offered me a discount , my daughter skipped the shower , which is not what except to have to do August 17, 2014
Rated 4.0 out of 5.0 by 方便入住,房间干净 住宿环境符合之前预期,房间干净,最重要的是没有bed bug,住宿环境安静,地点离downtown比较近,交通也很方便。对于在San Francisco旅行比较推荐这家旅馆 August 14, 2014
Rated 4.0 out of 5.0 by Great Location for Access to Various Neighbourhoods An average property, but the location is great. Public transit is a block away both ground and metro as well as the BART system. Staff very good and housekeeping quick and professional. It was our first time in San Francisco and we explored a lot of the city. We would stay here again when we go back. August 13, 2014
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