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Rated 3.8 out of 5 by 230 reviewers.
Rated 4.0 out of 5.0 Zimmer Sauber; baulicher Zustand der Fenster schlecht; guter Komfort July 23, 2014
Rated 5.0 out of 5.0 by EXCELLENT CUSTOMER SERVICE! Went to San Francisco for my girlfriend's birthday. We were more than pleased with the hotel and great service. The only con in my humble opinion is- the room lacked a mini fridge to keep our leftovers in. July 16, 2014
Rated 3.0 out of 5.0 by Comfortable and convenient, but lacking good food and poor gym. The room was clean and comfortable. However the food left much to be desired and the gym didn't have any weights. Cardio only without room to even stretch. July 13, 2014
Rated 5.0 out of 5.0 by Very Good experience This hotel is situated in downtown area and near to several attractions. Rooms are clean and comfortable. Internet service is excellent. Bar and Restaurant service is good. The staff members are courteous and friendly. We enjoyed our stay at this hotel. One observation: the room was without refrigerator! The hotel should provide refrigerator in all rooms!! July 10, 2014
Rated 3.0 out of 5.0 by Dirty Hotel Stayed with my family for the Holiday. First room was disgustingly dirty. Front desk gave me keys to 5 other rooms, one out the five was OK. It's hard to understand as you can clearly see that it was a hotel newly renovated. Pool was cold and dilapidated. Room was noisy but they do provide ear plugs in the room. July 9, 2014
Rated 5.0 out of 5.0 by Great value and July 4th Fireworks from the balcony a bonus The is our third time staying at the hotel and the second time was a five years ago when we were getting the kids passports of which we renewed last month and we stayed at another location in the city. This time, my family and I came to San Francisco to drop off our Au Pair the next day at the airport so we thought that we would stay downtown and then go to Pier 39 to watch the fireworks display. Much to our delight we ordered last minute room service at 9:55 pm and it arrived promptly 10:07 pm which was the end of the shift on a holiday night. We appreciated the staff looking after us as we travelled from your location in Albany, OR so we had a long day of driving. The bonus of our stay was the view from the 10th floor balcony where got to see all the firework displays off on the horizon for about 3.5 hours and we did not have to make the long trek down to the waterfront. Congrats to the staff on a great stay. My only suggestion is that I know the hotel did a renovation about 5 years ago and the rooms are in need of a few touches of urban modernization. Bravo team!! July 8, 2014
Rated 5.0 out of 5.0 by Great staff Front desk was very helpful in securing low fare cab and providing general information about restaurants and different areas of the city... July 7, 2014
Rated 5.0 out of 5.0 by Bad Parking You should post on your website that the parking garage is limited to vehicles smaller than 6'6". We drive a full sized Dodge Ram 1500 and had no choice but to park in your garage since we had prepaid the 40-some-odd-dollars for parking (due to booking requirements) and were not about to drive around the city looking for overnight parking. July 7, 2014
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