Rated 4.1 out of 5 by 479
Rated 4.0 out of 5.0 by sanababeets Prime location
Prime location with prime parking prices. Don't rent a car unless you expect to pay $45 a night plus taxes to park it there. The night we arrived, we waited in the valet line for over 25 minutes just to get our car in the driveway. Frustrating. Once in and the punch in the face of the cost of parking settled in, the hotel itself is nice. Greeted warmly. Room on top floor. NO VIEW. The doors to the room are large but very thin. You can hear every single door slam shut in the area of your hallway. Please consider doing something about that.
There were a lot of kids staying the same time we were and they don't keep still. Constant door slamming was very annoying and the noise in the hall. The first morning we were there, the cleaning staff sounded like a bunch of chickens squawking right outside my door. For a good half hour they kept yapping in their foreign language. I had the do not disturb sign up because I needed extra sleep to catch up on and it was disturbed.
Our room had a very comfortable king size bed. The lamps and decor was modern and I loved the outlets on them. Made it easy to charge electronics. Room had a desk and chair and one more chair in the corner. Well furnished, but tight fitting. The bathroom was well lit, a nice size and I really liked the full countertop to store toiletries. Clean and adequate water pressure. I like the clothes line in the shower.
No view. We used a lot of timeshare points to stay here and that was disappointing. The breakfast is ok. They need to get another pancake making machine. The wait for silver dollar pancakes is crazy. One minute per flapjack equates to 30 minutes if you have a line of 6 people wanting 5 each (and then some).
They served the same food during my entire stay. Turkey sausage, scrambled eggs (that were dry and tasteless), biscuits (dry and not flavorful), and gravy that was a little salty for my taste. I liked the to go oatmeal containers. I grabbed some for my room later. They have a nice selection of things to choose. If none are to your liking, theres a Denny's right next door.
I didn't notice the stack of maps at the concierge desk until we were getting ready to leave. Please offer this at time of check in. Most of us are tired, frazzled, or have a lot on our mind at check in (with the excitement to be there) that we don't think of simple things like this.
Overall, I enjoyed my stay with a few quirks. Next time, no car. Thankfully, my stay was short so although it hurt to pay for parking, it wasn't as bad as those who may have been staying for a week. I do recommend this place. Ask for a room with a view.
April 23, 2014
Rated 5.0 out of 5.0 GOOD BREAKFAST AND COMFORTABLE BEDROOM
I liked the hotel accommodations, service and staff cortesy, and that certainly covered my expectations. But I think the price paid for the night was too high! I believe that people looking for a clean and comfortable hotel should spend more money on other items such as sightseeing and purchases In short, the hotel is too expensive, in my opinion.
April 22, 2014
Rated 5.0 out of 5.0 by itzchau Perfect Location; Nice Room
This hotel is located right smack in the middle of Fisherman Wharf. It was a block away from our tour bus headquarter and all the restaurants near the pier.
I also requested a late checkout at 2PM but wasn't able to get back until 3PM. Staff was very accommodating.
April 22, 2014
Rated 2.0 out of 5.0 by Jackolope2014 Disappointing, when compared to other hotels.
The cost of the location is high, with little to warrant it. There is a $50.00 parking charge, per night, that is never mentioned when booking your reservation, online. The view consisted of the hotel walls, literally. Overall, this was not what Holiday Inn Express has been known for. We travel a lot, and this chain is a reliable choice, usually.
April 19, 2014
Rated 5.0 out of 5.0 by bmthorn Holiday Inn Fishermans wharf
I used my points for our 4 day stay.
Inga at the front desk was exceptional. Our room was very comfortable, room size was fine. We had a wonderful stay.The breakfast was alright. Location was awesome
April 17, 2014
Rated 5.0 out of 5.0 by AXAX Great front desk and housekeeping staff!
This hotel is close to everything on the Wharf. It's close enough to walk to several shops and restaurants, Pier 39, Ghirardelli Square, and a close walk to the trolley, both cable car lines and several bus lines if you want to explore a little further.
April 17, 2014
Rated 5.0 out of 5.0 by NCNAAPTattendee Great Stay
I have stayed in a number of San Francisco hotels, and 2 on the wharf. The area is pricey, but this is well WORTH the price. Having breakfast right in the hotel is by FAR more convenient than having to go out and find breakfast in the touristy area--let alone waiting for it. Another PLUS is that all hotels in San Francisco do not include parking in your stay--and this Holiday Inn Express allows you to book your parking when you book your room--the rate is about the same as it is in other local hotels, but you will never face the issue of showing-up at your hotel in the evening, and being told that you cannot park your car. I have had to go driving around the city to find a lot, and then find transportation back to my hotel--not so with this Holiday Inn Express. Very cool amenity for this city!
April 15, 2014
Rated 5.0 out of 5.0 by twatt very nice room, service, wonderful bf
This was a wonderful experience! We liked nearly everything about our stay, but were confused why there was only one person on duty during peak check in and out times. But, the staff on duty were extremely helpful and nice. too, the conciege gentlemen we dealt with were professional, nicely attired and well spoken and ever so helpful. There was no rushing us. We were impressed!
The room was nice, comfortable and served our purposes well. Even though the room had no real "view", we liked the idea that in an emergency, we could just hop out our window and be safe.
The shuttle service was nice to have as well and our driver Santana was wonderful.
The breakfast was terrific and lots of choices for the varied tastes. The set up was nice, as well, plus the seating was wonderful and allowed for variations in the number in families.
No sure when we can return, but will definitely come back to Holiday Inn Express. Very convenient all the way!!
April 13, 2014
Rated 5.0 out of 5.0 by FLSportsMom Location and Breakfast
Location of hotel to the Wharf is perfect. Our jr suite room was great; spacious, clean, and comfortable. Concierge service was helpful. The recent remodel/update is very stylish. Staff was friendly. Breakfast is decent; a few more fruit options would be appealing. We would definitely stay again. We selected this hotel because of location and the breakfast option......we were satisfied!
April 12, 2014
Rated 4.0 out of 5.0 by H1234 Easter break in SF
Hotel delivered as promised - efficient service, good value for money.
April 11, 2014
Rated 5.0 out of 5.0 by waz74 awesome time
Great service, very friendly, great value, great room
April 11, 2014
Rated 5.0 out of 5.0 by DKMorris Perfect location, great staff
Staff very helpful, location perfect for tourists. Breakfast area packed to the point of no tables due to crowds. Lots of street noise due to location of room.
April 10, 2014
Rated 5.0 out of 5.0 by devmsm All around comfortable stay at Fisherman's Wharf
We stayed for a week at the Holiday Inn Express Fisherman's Wharf complex over our honeymoon. The hotel is nicely located just blocks away from local attractions. The front desk and room keeping staff were polite, professional and friendly. They were eager to help us out with our questions. The hotel room was well kept, comfortable and nicely appointed with a big bathroom and plenty of towels. Little things like a clean coffee maker and different pillows of various firmness were welcomed. The cost of the stay was excellent and we were pleased at the level of service for what we paid. We would recommend this hotel to anyone looking to stay long term in the area.
April 9, 2014
Rated 4.0 out of 5.0 by Rob311 Excellent Staff
The staff at this hotel were more than accommodating! The hotel had just been renovated and was very nicely appointed and clean! The only negative is the very high parking rates. I think hotel guests, especially platinum members, should get free parking or a larger discount!
April 8, 2014
Rated 4.0 out of 5.0 by S.G. sauberes Hotel in guter Lage
Direkt am Fishermans Wharf gelelgenes Hotel, von dem aus die interessanten Punkte in San Francisco gut zu erreichen sind.
Das Zimmer war sauber, das Personal freundlich und die Auswahl beim Frühstücksbuffet bestens
April 8, 2014
Rated 4.0 out of 5.0 by JSalu Uno de los mejores desayunos de hotel
Para el precio y calidad de hotel el desayuno es espectacular, muy variado. Ubicación dentro de San Francisco es excelente también. Altamente recomendable
April 8, 2014
Rated 5.0 out of 5.0 by J.G. Relaxing 3 night stay at Fishermans Wharf
My Husband and I spent a very comfortable
3 night stay at the Holiday Inn Express and
Suites (San Francisco Fisherman's Wharf).
The location was great and I found the hotel
to be surprising clean with a fresh color scheme.
The complimentary breakfast was great with this
hotel close to all the right attractions is San
Francisco. I will be staying here on my next
visit to SF and would highly recommend this
Holiday Inn Express and Suites to anyone looking
for a reasonable priced, clean comfortable room within
a couple block distance to the Fisherman's Wharf and other major attractions.
April 6, 2014
Rated 5.0 out of 5.0 by DeanW Express with Frienliness
WE had the best experience I have ever had in a hotel at the HI Express in SF. We arrived early and the front counter person checked us in to our room! She had the" I can do it" attitude. I asked her to hold the luggage and she got us the room! Above expectations. The hotel was close to everything we wanted to do, The Warf and the trolleys steps away from the front door.. The rooms were quiet and comfortable. Every staff member greeted us with a smile and was courteous. I have never experienced this many friendly staff in all of my travels. This hotel is my number one choice!
April 6, 2014
Rated 1.0 out of 5.0 by Maxnout The Room
Have stated previously all the negatives involving heating and cooling.
April 5, 2014
Rated 5.0 out of 5.0 by san francisco recommend to others
recommend to others many times.the staff is the best mix of people that get along with all the guest the world should be so lucky.M.Flinn you run a great hotel and it shows,with the way we were taking care of. for the last 12 years or so and the next 100 I hope thank you all o.g see you soon
April 3, 2014
Rated 5.0 out of 5.0 by d rob week in San Francisco
The hotel was within walking distance to the wharf, pier 39, ghiradelis, and lots of dinning. Was a fun week.
April 2, 2014
Rated 5.0 out of 5.0 by nickieb Great Location
Stayed w/ family on spring break. Great location, safe, perfect distance to everything on the Pier and walkable to Alcatraz ferry. Super clean up to date modern interior and rooms, no issues at all. Couldn't have picked a better place for a suite.
April 1, 2014
Rated 5.0 out of 5.0 by samone very good breakfast
good location close to fisherman's wharf
maid service very prompt and good
March 31, 2014
Rated 5.0 out of 5.0 by Business Traveler_1123 Holiday Inn Express Staff
Your staff impressed me with their exceptional professionalism, friendliness and competence. Please continue the excellent customer service.
March 29, 2014
Rated 5.0 out of 5.0 by Surfboard Great location, great hotel
We stayed at this hotel over Spring Break. The location is perfect. It is a short walking distance to Ghiradelli, Fisherman's Wharf, Pier 39, and even to the Alcatraz tour. The hotel is clean, quiet, and comfortable. The only negative is that parking is $45/day. The free breakfast has a lot of variety and good quality. We highly recommend this hotel.
March 28, 2014
Rated 5.0 out of 5.0 by terrific tourist great hotel and super location
convenient location, super clean and updated hotel. would most definately recommend this hotel and absolutely would stay there again.
March 27, 2014
Rated 5.0 out of 5.0 by Canadian travellers A great Experience
This is one of the best Holiday Inns we've stayed at - and we've stayed at many. The renovations have made it a super stay. The staff are friendly and efficient. The location near Fisherman's Wharf makes everything within walking distance. Highly recommended.
March 26, 2014
Rated 5.0 out of 5.0 by gdow Great location
Can walk to most tourist attractions from this great location. Newly remodeled and fresh.
March 26, 2014
Rated 5.0 out of 5.0 by wjhky 离渔人码头很近
March 25, 2014
Rated 5.0 out of 5.0 by jacsgas Great hotel
Had a wonderful stay at your hotel. Courteous and helpful staff. Location was terrific for accessing the various sites of San Francisco by foot or using public transportation.
March 23, 2014